Booking Fairness... Time for a Rethink??

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  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited June 2020 #212

    Perhaps a more flexible approach to deposits might help. If booking within a month of arrival, then no deposit required. For those that wish to plan an itinerary for a tour well in advance then a non-returnable deposit could be payable. That might solve the speculative "book every weekend for a year in advance just in case" mindset.

    Those planning a trip well in advance are less likely to cancel at the last minute than the "speculative weekenders".

    Discuss.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited June 2020 #213

    You must think what you like but I can categorically state that you are wrong in regards to my own personal view. I have already explained the difference between anti and appreciating the current system.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #214

    Back in the 1980s/90s it did not stop some booking numerous weekends at sites when it was £5 deposit(non refundable) per booking,and there were more no shows then ,and also a lower membership

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited June 2020 #215

    Back in those days I rarely paid a deposit. A lot of my bookings were made the afternoon before, direct to the site and therefore deposits were waived

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #216

    Which does show how how much more popular and used sites are now ,

    Although even now that is still possible when on a tour in the UK ,as we have at times done ,although as we have got older we like to know what and when we have a pitches already booked

  • GTP
    GTP Club Member Posts: 536
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    edited June 2020 #217

    Ditto...I have two bookings of 7 nights each at 'honeypot' sites, both of which are currently fully booked for these dates....however, due to the uncertainty of local facilities not being open etc.. I may cancel and choose to go elsewhere at much reduced site fees..

    And as Metheven says "because I can".... I may cancel just before the allowed 72hrs because that is the system we have agreed to as members...

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited June 2020 #218

    I have one booking which was made in full anticipation of taking it up but, if I'm not happy with the restraints in place on site or I generally don't feel safe in going, I will cancel it. 

    It's a site that is usually fully booked so a cancellation may well be welcomed by another of you on here.

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited June 2020 #219

    Totally agree. I have £125 worth that I told the C&CC and another independent site to transfer to next year. However, I much prefer the CAMC way of doing things. It is, to me, one of there main selling points. Nobody else that I know of does it. Why would they want to change it.? I don't think it would result in more site nights sold. More likely less.🤔

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited June 2020 #220

    I imagine that the ones pressing for change, particularly as far as deposits are concerned, feel that they would be advantaged in some way by the change? Regardless of the fact that many of us would feel the opposite!!! As one of my old bosses used to say you can have equality of opportunity or equality of misery! Whilst I could live with a deposit system I just feel that we have a really good flexible system that probably suits the majority of members. I wouldn't even suggest tweaking unless the Club came up with some compelling evidence that things need to change.

    In a contrary sort of way we are currently living with a deposit system because of all those members who have invested in site voucherswinkThe Club have probably ended up with more advance payment than any deposit system!!!!

    David

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited June 2020 #221

    As one of my old bosses used to say you can have equality of opportunity or equality of misery! 

    or 'the grass is always greener on the other side ...... but somebody has to mow it more frequently'

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited June 2020 #222

     "In a contrary sort of way we are currently living with a deposit system because of all those members who have invested in site vouchers😉. The Club have probably ended up with more advance payment than any deposit system!!!!"

    Maybe it's something the club could consider doing more often like a January sale - providing they don't change the T&Cs after the launch!

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited June 2020 #223

    I like the way that you turn that to you might be doing someone a favour.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited June 2020 #224

    Well, thankyou. It is the truth after all. 👍🏻

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited June 2020 #225

    am I bothered, face - bothered, nosmile

    Actually you brought it up and I'll accept anyone views when it is based on real data rather than speculation,  but we'll still stop there.

    btw SPAG it's your not you'rewink

    And yes you were correct about the £10 so full apologies PD

    As you often say off for a drink

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited June 2020 #226

    I've made two short back to back bookings in late July with each club on smallish local rural sites. At present all I want to know is, will we get there, what will it be like and will we feel ok about the experience. Fairness and different booking systems have gone on the back burner!   wink

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited June 2020 #227

    But you did the same earlier on page 21 Dave, remember this from your good self?
     
     Plus they have done the people who have missed out on a booking a favour. They have missed a wet weekend on the site

     

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited June 2020 #228

    Agree, we have decided to give touring a miss this year with the unknown of if the toilet block will be open, and even then will there be queues similar to supermarkets? Also of course the risk from using them is also a factor.

    we've got two holiday cottages booked and a glamping cabin - on a club site of course

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited June 2020 #229

    Not me doing the favour though. By the way you must have lots of time on your hands going back to see what people have posted.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #230

    Even when toilet blocks have been fully open on full club sites, we have yet  to find a queue when wanting to use themwink

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited June 2020 #231

    which obviously depends on when you use them! 😉

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #232

    There is about 23hrs to choice fromwink

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited June 2020 #233

    Hi

    That may be different with the "new normal" JVsurprised

    JK

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited June 2020 #234

    Not bothered if the toilets are open or not ,as we never use them ,we have perfectly good facilities in our M/H , were booked for the second week in September but will only go if I think it’s safe for us to go 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #235

    You mean the facilities may be only open for set times wink that not what i have heard with add staff on some sites to cover for the add cleaning requirementsundecided

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited June 2020 #236

    There not going to tell you everything, your just a simple member wink

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #237

    winksurprisedcoollaughing

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited June 2020 #238

    We are hoping to get away, up north, after the schools up here go back in August, so have booked 2 Club sites meantime, and will add 2 CLs once we know we can definitely go.  Just a short 15 night trip.  Have already amended the bookings twice, and may swap one of the Club sites for another CL.

    Now trying to plan for September/October, going south, likely CCC sites and CLs, but will not book till we are sure we can go.

    Will use our own facilities, as we usually do.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited June 2020 #239

    and neither have I, but we are not in normal times.

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited June 2020 #240

    We once had a booking cancelled by the club for an Easter break at the Malvern Site due to excessive waterlogging of the site. I'm still waiting for my £10 deposit back! Some time in mid 1990s. Think I'll have to accept I'm not going to get it.smile

  • moldywarp
    moldywarp Forum Participant Posts: 3
    edited June 2020 #241

    I agree with,( Posted on 16/06/2020 09:19 by ) MotorhomeLife on the subject of booking policies. with good reason and yes i do know people book "just in case". We try to go to a particular site every year as our family live close by who we do not see so often,only to find the site is fully booked,we check it on a  regular basis,only to find a few days before we want to go there is vacancies,yes there will always be cancellations due to circumstances,but so many???,coincidence or what ???  i don't thinks so.    ( by the way i am a pensioner i can go when i like !)

    i also think that the excuse that the club did not have enough time to train new wardens ,for some of the sites that are closed for the rest of the year because of corvid 19 , is a poor one, the site i refer to opens in march, if the virus had not turned up how was the site to open.would they not already be training earlier ?