Member Offer: My Esso Card
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Still waiting for my card. Applied 6th December!
Brian
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Also had confirmation of successful application on 6th December and still no card!
On a separate note I used an Esso motorway service station today and paid £1.50 / litre of SU. I assume that this weeks text would mean that I would get charged £1.227? A saving of 27p / litre. If I had the elusive card that is!
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I was going to apply for this until I started reading the application form.
What realy puts me off is having to go online to obtain your PIN number, among other things.
Having been hacked in the past there is no way I would trust this sort of arrangement.
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Used my card for the first time yesterday. I assumed that the e-receipt would be sent immediately, and that my account would be debited overnight........ nothing.
Is there usually a time lag, and if so how long before I a) know what I have actually been charged and b) have the payment taken?
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I filled up Friday and got an email Tuesday - money taken out next day.
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cannot blame anybody else for you getting hacked. a good protecting software would help as I pay for Norton every year and never had any problems. you can get free software but I wouldn't trust it. my money and up to me to protect it. My pin is already on the esso page but still no card yet. they put the pin on not me.
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To me it's a no-brainer.
I give Esso my bank details so they can recharge purchase to my bank. No more security risk than any other on-line purchase or registering with peeps like PayPal.
They in turn issue me with a card that can only ever be used for purchasing fuel at Esso filling stations. So much more secure than using a card that can be used anywhere, for anything. Given elaborate card cloning technology and the widespread theft of card details only few years ago from filling stations in particular surely so much safer.
I then get notified weekly of the real price I will pay, not the advertised pump price, usually a big saving over pump price.
Having been notified in advance of the real price I can then happily go about my business choosing where and from whom I buy my fuel with no one holding a gun to my head, same choice as I've had before. no one makes me buy from Esso so if its cheap, expensive, a rip-off or one bit of plastic too many I don't have to use it.
Where's the problem?
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Well I should have expected it! Complained last night that my card hadn't arrived (from 6/12/18 application) and they turned up today. Yes, "they", I got 2 letters in the same post with cards in with different numbers. Picked one at random and tried it today. Seems to have worked so far!
Brian
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Will you be auctioning the other card on here?
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Well, I'm still seriously considering applying for the Esso card but all these reports of no cards turning up or two cards turning up is a bit worrying.
I'm still minded to open a separate bank a/c with a debit card, which I can top up to cover any Esso fuel purchase, so that any hacking into that a/c is damage limited. Popped into my bank yesterday and explained the situation to them and they said there would be no problem to open a separate a/c which I could top up from my current a/c for such purposes.
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I think, in fact I have, a separate account for things similar to this is extremely sensible. It limits any financial loss and negates any comeback and stress should the worse happen and there is wriggle room for whoever to deny liability. I have a very limited limit credit card attached to it too. I use for online purchases and if I wanted one of these cards I'd make that the account that pays.
I've had lots of TV licensing renewal emails, if we hadn't been out of the country for 2 months after ours expired last year I could so easily have fallen for it, it appeared that convincing! It suggested a date during the month rather than the last day of the month which caused me to pause and think and I checked my email copy. Should I have been caught it would have been this account which may have a float of as much as 😯 £50 so my losses would be limited. Unlike one poor couple who lost £9,900 and the bank says NO.
I think we are being asked to do more online and there are nasty folk out there who'd love to take your hard earned money. Think back to years ago you didn't regularly carry large amounts of cash in your pocket or handbag, theft or simply losing being obvious reasons, and folks would say you were being irresponsible - personally I cant see the difference here. Anywhere can fall foul of the rogues!
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Finally got my card after a long wait and several texts promising delay was being sorted. However, I can’t access my account to get my PIN using my login email address - doesn’t recognise it. All communication to-date has been via text rather than email. Attempts to resolve via helpline haven’t resulted in any progress or confidence that anybody is urgently looking into it. So, 1 step forward, 1 step back!
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Consider myself quite lucky received my card in December and have used it twice without any problems, but wait a minute, in the post today i received another card with a totally different number and instructions as to how i could register my card, checked on web site and my previous card still there with original pin, have put new card into box 13.
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No, it might be linked to my Bank Account.
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just noticed pump king have taken money on two transactions I’ve already paid. I have emailed them to hopefully get them sort it .
Also it appears this is happening to a lot of card users according to posts that are appearing on various caravan groups on facebook
Think CAMC need to be contacting pump king as this isn't acceptable
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I have also just been invoiced for 2 transactions already paid I have emailed them and await a reply.But to be safe will not use the card again until this is sorted.
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Likewise - charged twice for the same transaction - I'm not sure the saving is worth the hassle if they are this incompetent!
CAMC - you promoted this scheme and I think that you should be talking to Pump King about these failings on our behalf.
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I have just had exactly the same happen to me, have bought fuel twice for a little over £20 each time in December and January... I now have an email saying a further payment has been approved for a little over £40... It is exactly, to the penny, the sum of my previous 2 purchases so it appears that the system plans to take payment again.. Whilst it is likely a computer glitch, it should NOT be happening, and it does nothing to fill you with confidence in Esso Cards efficiency. As you say we need the club to get involved at this point with some urgency.
I have emailed Esso but they are shut until Monday am..
If someone could report these posts that may be helpful.....
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Just had an email back from pump king to say they are sorry and are looking in to it and in the mean time have refunded the money. Watch this space, I doubt CMC will do anything about it.
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Just to add to the many others, I noticed last night that I have a double charge for a transaction of over £105. Not ideal to have such large sums double charged in error.
I did email pumpking, but as previously noted by others, they are closed until Monday. Makes me somewhat hesitant to continue using the card.
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