Positives of the booking system

MichaelT
MichaelT Forum Participant Posts: 1,874
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edited December 2017 in UK Campsites & Touring #1

Just thought I would reinforce some of the positives I have placed in quite a few threads over the last few years and how it benefits members (in particular me).

We were booked at York BG for Saturday night and at Bridlington Sunday and Monday this coming weekend.  I have been keeping an eye on RP to see if we could get a spot there and found one today so simple job to go onto web site, cancel BG and book RP for Saturday.  As we want to go into town on Sunday decided then to cancel Bridlington and book RP, again go onto site, cancel Bridlington, amend RP booking to include the extra nights.  

All withing the 72 hour period, no hassle (unlike other club), no fees (unlike other club) and a booking on a weekend on a so called honeypot site to boot.

So IMHO the system works, there is now some availability at Bridlington, if you want a honeypot site then if you are prepared to wait you have a good chance of getting on at weekends (others have got Chatsworth and BW same way) and there are no penalties if you re-book a site you cancel within the 72 hours.

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Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2017 #2

    I agree the system like any has a few foibles, but the plus sides as you post ,far out way  any thing negative  

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,150 ✭✭✭
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    edited December 2017 #3

    It’s so simple to book or amend.

    The closest comparison I have is the C&CC system which, although it allows the choice of grass or HS, puts a minimum night restriction on bookings at certain times at some sites and makes things unnecessarily complicated by not telling you the price until you’ve completed the booking details. Then there’s the deposit which I don’t object to but adds to the hassle especially if you need to amend a booking and have to ring the call centre.

    Long live simplicity and if we can achieve rolling booking availability, everything in the garden will be rosy.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #4

    I am totally happy with the CC system

  • Cornersteady
    Cornersteady Club Member Posts: 14,433 ✭✭✭
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    edited December 2017 #5

    Agree with you. Some posters say how the system should be changed to follow other sites and organisations but why should the club do that? It offers a very easy no deposit system with it's own cancelation and amendment policy which all members can use, often like you, to good advantage for both members and the club.

    If people don't like it, well why do they join?

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited December 2017 #6

    That's the good thing about the C&MC system, all online, no calling a call centre and faffing about losing deposits or refunding then taking a new one.

    If we could just have pitch type booking I think it would be great, rolling would not work as if you want a fortnight you would have to long in each day for 2 weeks to book the next rolling day with no guarantees you would get all your days.  At least now you can book 2 weeks in December knowing its all booked but with flexibility if your plans change.

  • peedee
    peedee Club Member Posts: 9,394 ✭✭✭
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    edited December 2017 #7

    But at what price for this flexibility? I doubt if even Club management knows!

    You can only compare it to the C&CC and their bottom line says they are the more profitable which means more is going back into the C&CC for the benefit of its members.

    peedee

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2017 #8

    Do we know that, compared to the a amount spent for the benefit of cc members I do not think there is a comparison,

    Even the motor caravan points which is minor compared to what is going on with cc site upgrades (if some care to check😉

  • peedee
    peedee Club Member Posts: 9,394 ✭✭✭
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    edited December 2017 #9

    Profitability and capital expenditure are entirely different JVB. By the way the C&CC is also investing heavilly in sites, a tad more successfully than the CMC

    peedee

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited December 2017 #10

    What difference does profitability make?  It is a system that works for the majority of club members, no system will ever work for all members but I think this is pretty good.

    As I said earlier ideally have a mix of the 2, the club booking system and flexibility combined with the C&CC ability to book a pitch type.

    Happy with the December booking day and no deposits (one of the reasons we stopped being a member of C&CC) plus ability to amend bookings on line.

    If C&CC is so great why not just leave this and remain a member there PD instead of just moaning how bad it is here.  I felt the same about C&CC so voted with my feet...

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #11

    No idea of the price but I do know that it is a price that myself and others are prepared to pay. If C&CC is so much better then the answer is simple PD. smile

  • peedee
    peedee Club Member Posts: 9,394 ✭✭✭
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    edited December 2017 #12

    I am quite happy to be a member of both Clubs and use both as I require. I just don't look at either with rose tinted spectacles, However the facts do interest me.

    peedee

  • royandsharont
    royandsharont Forum Participant Posts: 735
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    edited December 2017 #13

    I like the current system we have. I have no experiance of the C&CC at all but have had poor experiances of foreign sites that allow customers to book specific pitches, which may be similar to booking a type of pitch refered to above, in that you cannot get a pitch for the duration of your wished stay without having to move from one to another when the booked customer arrives. I personally would much prefere those sites that do that to just take bookings rather than specific pitches and from conversations with staff with that type of system they say it causes them lots of headaches. Sometimes even  under the current system we have I have encountered a move was necessary from awning to non awning or visa versa to stay my whole desired stay. Regards, Roy

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2017 #14

    Even if you do try to skew them when neither are very similar

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited December 2017 #15

    So IMHO the system works, there is now some availability at Bridlington, if you want a honeypot site then if you are prepared to wait you have a good chance of getting on at weekends (others have got Chatsworth and BW same way) and there are no penalties if you re-book a site you cancel within the 72 hours.

     

    We have done similar for this weekend. Cancelled Saturday and pulled the booking at the next site forward, so we are not towing in the forecast snow on Sunday. Although it says on the email that the cancelation is not counted if you book another site. It would be interesting to know if the system registers the fact I have amended my next site, as it is not technically another booking, just an extension of an existing one.🤔

    Edit Weather lady now says Sunday's heavy snow is on a metrological knife edge. Could be snow or rain. Well at least we are prepared.🤞

  • peedee
    peedee Club Member Posts: 9,394 ✭✭✭
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    edited December 2017 #16

    There speaks a member who appears not to be a member of both Clubs and doesn't look at the balance sheets?

    peedee

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #17

    Perhaps that Husky is more interested in what this club provides than its total profitability. I know that I am

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2017 #18

    Balance sheets are at the behest of how any company wants to portray it self via its accountants

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #19

    Sorry JVB. No idea why I referred to Husky. Not well here ......... man Flu

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2017 #20

    Are you in your new acquisition? It's a proven fact that man flu is worse than the females version wink 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #21

    We are off in new caravan in 7 days JVB. When we went off last year I had a right B of a cold and chest infection. Practice nurse was great. Phoned the day before the off but it was late in the day and so saw the nurse, antibiotics for the chest infection and a ventolin inhaler as breathing was painful. 

    Caravan to load as yet and needs a wash!

  • Cornersteady
    Cornersteady Club Member Posts: 14,433 ✭✭✭
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    edited December 2017 #22

    Yes, I don't care what Sainsbury's balance sheet is like, I just buy things there as the price is right for me. Same with the club.

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited December 2017 #23

    What have I said ?????

    But your not wrong cool

  • PITCHTOCLOSE
    PITCHTOCLOSE Forum Participant Posts: 658
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    edited December 2017 #24

    Not being able to book a hard standing is a bonus for me, arriving at 12.05 I will be able to at least have a choice of pitch from what is left and if I could change anything it would be to remove the ability to book a super pitch so giving me a greater choice, my choice of a pitch is based on position only all other aspects are secondary.

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited December 2017 #25

    Not having a minimum number of nights attached to booking means that many who can only 'spend' one or two consecutive nights enjoying our pastime for the majority of a season, can do so. This also has another benefit, it means several more units and an increased number of different fellow members, can enjoy those few busy sites which are apparently fully booked all the time. As has been said, full is full, it's more a question of as many folk as possible having the opportunity to enjoy these sites.

  • compass362
    compass362 Forum Participant Posts: 619
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    edited December 2017 #26

    Yes ...the current booking system works & it works for the majority of members .👍

    We booked our three 7 night CMC sites no problems in fact the day after booking day , got a bonus Chatsworth long weekend.

    Like some other members we will lbe using the C&CC for our other 7 night stays ( with 25% discount) for the over 60 's & both clubs for mid week breaks using a combination of club sites , cl's & cs.

    There were a number of posts by members saying that sites were already full when they looked , I think that could be a matter of people only seeing part of the availability / pitch selection detail on pages .

    One member said he'd tried Castleton & the site was FULL  I looked at 11pm that night & that wasn't the case , loads of availability including weekends .

    😇

  • compass362
    compass362 Forum Participant Posts: 619
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    edited December 2017 #27

    How many of us look at a balance sheet when we make a booking .....I certainly don't .

    I'm a member of both clubs , if one goes bust the other gets all my trade that the commercial sites don't get .....simple really .👌

  • IainM1970
    IainM1970 Forum Participant Posts: 170
    edited December 2017 #28

    Works well for me .... and far easier to use than the C&CC one.

  • Brian1
    Brian1 Forum Participant Posts: 242
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    edited December 2017 #29

    Personally, I think the CC booking system sucks and it's the main reason (my no means the only one!) I'll not be renewing my membership next April.

    Far too many people book on the offchance they might want a certain date and then cancel - 'cos they can. This leads to sites being fully booked on many dates by the 7th December, with many of those bookings sunsequently being cancelled.  A major PITA as far as I'm concerned.

    The CCC system (which is also followed by most commercial sites) is far better.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,150 ✭✭✭
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    edited December 2017 #30

    Not again! The same old unproven story which the club have said several times has no substance.

    C&CC system folliwed by most commercial sites? Really? 

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #31

    This leads to sites being fully booked on many dates by the 7th December,

    Really???