Weekenders spoil it yet again

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  • Johno
    Johno Forum Participant Posts: 7
    edited November 2017 #122

    Its not the weekenders that spoil it for everyone else (some of us have to work for a living) its the selfish members that book prime weekends and then cancel at the last minute.

    Accepted that sometimes for personal reasons it cant be avoided, but its the members that book 'just in case' that cause the problem

    Recently we booked a long weekend and our daughter and husband wanted to join us for the weekend in their caravan but couldn't get in as the site was fully booked.

    When on the Saturday I noticed there were several empty pitches I enquired with the wardens only to be told 'they didn't turn up' therefore we missed out on a family weekend and the club missed out having empty pitches.

    Come on club its about time you started taking deposits! 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #123

    That why if we need a pitch on a "full"site,  a call to the said site has normally been productive

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited November 2017 #124

    But nobody knows until the day if everybody that's booked will turn up 😉

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2017 #125

    And were the empty pitches caused by selfish members or genuine members with a problem? 

     

  • Johno
    Johno Forum Participant Posts: 7
    edited November 2017 #126

    Who knows!, but I am sure they could have phoned! and let the site know they wouldn't be coming.

    My point being is why does the club not charge a deposit when taking bookings I'm sure this could be refunded in genuine cases.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2017 #127

    Indeed if they did not phone then short of a crisis it was a poor show. Not sure that taking deposits would have helped however. When the club took deposits they found members less likely to phone apparently.

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited November 2017 #128

    Go on, put a figure on it and why you might think it would act as a deterrent, or perhaps full payment for weekends!

  • Johno
    Johno Forum Participant Posts: 7
    edited November 2017 #129

    Full payment for say Friday and Saturday nights why not?

    I'm not going to win this one am I!!wink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,152 ✭✭✭
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    edited November 2017 #130

    Define 'genuine'.

    It would inevitably lead to more arguments and incur admin costs for the club/us.

  • Milothedog
    Milothedog Forum Participant Posts: 1,433
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    edited November 2017 #131

    50 % of the cost of the stay ? and refunds given on a case by case basis when applied for.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #132

    Sorry but no ,I can remember when deposits were taken and it seems was not any different than now,  undecided

    And as I said previosly a call to the site can get resultswink

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #133

    I did not say,but just try itwink

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2017 #134

    And 2 months notice to obtain refund if cancelling? 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #135

    wink

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited November 2017 #136

    It depends when they realised they wouldn't be coming. 

    We left in plenty of time to arrive at a local site by 8pm one Friday. Unfortunately there was an accident and the motorway was blocked solid. I tried ringing the site at 7.30 but went straight to answerphone. Luckily we got there at 7.55 but if we'd been any later we'd have turned round and gone home as there's no LNA and we wouldn't get through the double barrier. 

    I may or may not have bothered calling the following morning. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #137

    Ferry Meadows?

  • Milothedog
    Milothedog Forum Participant Posts: 1,433
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    edited November 2017 #138

    Or a week to give those looking for pitches a bigger window of opportunity?  

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited November 2017 #139

    No. Burrs

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited November 2017 #140

    All requests for deposits will be genuine or 'made' to be genuine by the member. Even if the excuse is fabricated how on earth could the 'justification', spurious or otherwise, be challenged? Folk will just know exactly what to say in pursuit of the deposit. All that will have changed then is the cost to the club in the time and processing the deposit and then returning it.

    That's why the present system works. I'd also bet the instances of multiple speculative bookings being made and then cancelled are very low in the grand scheme of things and probably would be less frequent than the bogus request for refunds.  For these reasons the implementation of a system involving deposits is a non starter in my opinion. 

     

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited November 2017 #141

    You could have pitched on my drive for the night 😉

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2017 #142

    When I had a break down in Scotland I did not cancel the next site as I was unsure whether I would be recovered in one hit as we were 8 hours from home not including a stop. By the time I thought about it again and we were able to be recovered in one hit I was in the cab of the recovery vehicle and phone number in the car on the low loader. We stopped in services at 6pm. I was not going to climb up and phone by then. We had paid a deposit as it was a commercial site for a one night stop.

  • Milothedog
    Milothedog Forum Participant Posts: 1,433
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    edited November 2017 #143

    So the problem seems to be some don't  have a problem with some form of deposit system  and some do. I personally am not bothered either way as like some I pre book if I can (never speculatively though) and use those bookings or just look for whats still available later in the year.

    Any idea posted so far has been knocked back so how about this:

    The systems stays as is, possibly open to abuse by some? but the site, although fully booked operates a wish list allowing members to add thier names and dates, should a cancellation or no show occurs the members on the list are contacted offering them the pitch, if they turn it down or don't reply then it gets offered to the next person and so on........

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2017 #144

    Unnecessary work for the warden. Members can check the website. It is more than likely that somebody on site will be looking for a cancellation in order to extend their stay in any case

  • Milothedog
    Milothedog Forum Participant Posts: 1,433
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    edited November 2017 #145

    That's what IT is for nothing to do with wardens. 

    I'll shut up now on this one as it seems anything suggested is just shot down because. "We like things just the way they are" cool

     

    Wasn't there a thread about how to attract new younger members? A chance to get a pitch would be a good start cool 

  • GodivaNige
    GodivaNige Forum Participant Posts: 606
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    edited November 2017 #146

    All these posts claiming deposit booking systems don’t work... hasn’t stopped the membership of the C&CC growing at an exponential rate over the last couple of years has it? A point which they rightly like to boast about... positively shouting from the rooftops wink

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited November 2017 #147

    But there application of a deposit system may have nothing to do with it! Rather than positive it may a neutral or even negative factor. Who knows, all I know is we are purely speculating. 

  • GodivaNige
    GodivaNige Forum Participant Posts: 606
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    edited November 2017 #148

    Well, it’s hardly putting the masses off, but your right, there are likely other reasons the C&CC are currently in favour.

  • trellis
    trellis Forum Participant Posts: 1,102
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    edited November 2017 #149

    Thanks for that.😀😀..

  • Cornersteady
    Cornersteady Club Member Posts: 14,433 ✭✭✭
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    edited November 2017 #150

    because when the club stopped taking deposits the number of no shows went down. So taking deposits again might make the problem worse.

    If you have paid a deposit it is as easy to say, well I've paid so I won't bother telling the site I'm not coming.

    Also I assume you know that anyone doing this three times will get all their booking removed and a ban?

  • PITCHTOCLOSE
    PITCHTOCLOSE Forum Participant Posts: 658
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    edited November 2017 #151

    I am sure the wheels would continue to go round if they started taking deposits, this club uses the no deposits as a means of attracting new members, along with no charge for dogs ,leccy  included no charge for awnings ect,

    now they lost a site in cumbria,Baltic wharf will go and probably Crystal Palace.

    more members attracted by the perceived freebies and less pitches available result misery.