Future member offer suggestions

Laura Cass
Laura Cass Forum Participant Posts: 55

Hello everyone,  

My name is Laura and I look after our member offers.

If you have any suggestions for future member offers (products, services, brands etc.) please let me know and I will try my best to bring them on board. smile

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Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited March 2017 #3

    That might also prevent some members being sent site brochures instead of Great Days Out booklets or receiving three copies instead of one.

  • Auchtavanner
    Auchtavanner Forum Participant Posts: 69
    edited March 2017 #4

    Good Suggestion. I didn't know there was a booklet.

    Personally if i had a booklet i would be more inclined to look through that and things would jump out that would interest me. Navigating the site, thinking of where to go and waiting for pages to load etc takes to much time.

    Sorry to ask but how do i go about getting the book?

     

    Oh and quick suggestion, would be good if you could try and get Land Rover to sign up for special offers like, mercedes, Kia, nissan etc have.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2017 #5

    Not an idea for more offers ,But an Email to all those in this years book,to advise of the new companies name, would help to avoid confusion when trying to exchange vouchers as we have found on the two occasions we used them last weekundecided

  • paul56
    paul56 Forum Participant Posts: 937
    500 Comments
    edited March 2017 #6

    Must admit had forgotten all about the Great Days Out booklet so just sent for it! Can't be doing with remembering to hunt around on line to see what happens to be nearby when i can use the booklet far more easily.

  • Wildwood
    Wildwood Forum Participant Posts: 3,579
    1000 Comments Photogenic
    edited March 2017 #7

    I did look at the offers for tow bar fitting but found Witter did not offer their fixed tow bars and Brink wanted more than the leading firm in the area for the same thing. It has rather put me off.

  • RoyandBev
    RoyandBev Forum Participant Posts: 84
    edited March 2017 #8

    Sadly many "special offers" are not as special as you might hope for, I got my Motor home insurance with a well know company £145 cheaper than the "special" rates on offer from the club brokers.

    Just an example but i have found it is always best not to assume a special deal" or "special rate" is not always that special, we have the internet, use it and find out where the real "special" deals are to be found

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,030 ✭✭✭
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    edited March 2017 #9

    Hi Laura, possible suggestion for you. Whenever we go away, I always buy plants to fetch home, something for the garden, reminders of places visited. Judging by the number of other outfits I see with pots outside, i am sure I am far from alone in this plant buying! What about contacting some of the Garden Centre chains (Wyevale springs to mind) to see if they would be interested in offering a small discount to members. Most have cafes, and are a good wet day option for tourers! The Duchy Nursery in Lostwithiel is a superb place as well. Owned by HRH!

    Good luck, and thank s for your efforts, we always get back a lot more than our membership fee by making good use of the Club offers.laughing

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited March 2017 #10

    Any chance of getting a discount, or even free membership, to a local Wildlife Trust. Thanks.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #11

    Would discounts for leisure centres  be useful for all ages? Some places have good swimming pools etc.

  • Navigateur
    Navigateur Forum Participant Posts: 3,880
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    edited March 2017 #12

    If the Club "does not know what the next generation of explorers will look like" what chance have they got of negotiating offers that will attract them?

    Back to front thinking from marketing people (again)!

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #13

    Not sure about al ages. Might be useful for those wishing to entertain younger children, especially on a wet day, I suppose. 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #14

    The club regularly ask for ideas about expanding the offers.  I welcome this more inclusive approach. It will be good to see a few more ideas. smile

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #15

    Quite a few of my friends like a swim! 

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited March 2017 #16

    Quite a few of my friends like a swim!

    There's a group of, let's be kind and say middle age was a while ago, neighbours around here who go swimming once a week. Some of them even caravan/mh, so no age barrier to keeping fit.

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited March 2017 #17

    There is an organisation, called Artfund, which allows members free entry to Art Galleries etc. So anyone visiting a city, particularly a major one, may benefit from some sort of reduced membership fee, or one goes free type of initiative. We would certainly take advantage.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #18

    So do some of mine. I no longer do as my arthritis is definitely against it. However both I and my friends might have used a hotel pool etc (and for me the sea when in the med) but I doubt that many whilst on holiday would have sought out a centre to use and carry out what would be a normal activity at home. 

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited March 2017 #19

    Would an arrangement to lease cars for members be a possibility?

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited March 2017 #20

    Good idea for motorhomers.

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited March 2017 #21

    Ah, I mistook your post Ian. I thought you meant rented but you're talking about long term lease, aren't you? Still a good idea though, available to non motorhomes as well!

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #22

    It seems pointless Laura starting a thread off on be half of CC and not returning to it to respond.

    Nothing personal Laura. 

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #23

    Hi EasyT,

    Thank you for your suggestion regarding our Great Savings Guide. 

    The reason the guides are available on request is because we are conscious many members are happy to search for attractions online to help reduce their carbon footprint.

    We have actively promoted the guide on our website, magazine, email, social and event leaflets and will continue to strive to increase awareness of this fantastic member benefit. 

    You can search for attractions and download vouchers online here: https://www.caravanclub.co.uk/membership/great-savings-guide/

    If you would like to order a copy the guide please visit our Club Shop: https://www.caravanclub.co.uk/club-shop/great-savings-guide-2017/

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #24

    Hi Auchtavanner,

    The booklet EasyT is referring to is our Great Savings Guide. The Great Savings Guide features fantastic member savings on a huge variety of attractions, days out and heritage sites across the UK.

    You can search for attractions and download vouchers online here: https://www.caravanclub.co.uk/membership/great-savings-guide/

    If you would like to order a copy the guide please visit our Club Shop: https://www.caravanclub.co.uk/club-shop/great-savings-guide-2017/

    Thank you for the Land Rover suggestion smile

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #25

    Hi JVB66,

    I can confirm all Great Savings Guide attractions have been contacted.  I am sorry to hear you have experienced issues when using the vouchers please can you email us (CommunityManager@camc.com) regarding these attractions and we will raise this with them directly to ensure all staff have been informed of the re brand.

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #26

    Hi paul56,

    I hope you enjoy some great days out smile

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #27

    Hi Wildwood,

    I am sorry that on this occasion the member offer wasn’t able to meet you exact needs but please don’t let that put you off in the future; we are constantly updating our member offers with new offers almost every month with great savings on a wide range of products and services.

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited March 2017 #28

    Nice one Laura, I have never bothered with the Member offers before, but happened to look and take advantage of the 'Autowfix' motormover offer. Although my first contact on the phone knew nothing of the price reduction, after he had a chat with his mate it was offered to me, all fitted and happy laughing. Just have to be aware with some of the first contact people on the other end of the phone.

    BTW, on the page menu, in bold it says 'Members Offer' withe savins offer below it. The 'Members Offer' looks like a heading and not a link simply because its in bold.

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited March 2017 #29

    BTW,  on the page menu in bold it says 'Members Offer' with the 'Great savings offer' below it. The 'Members Offer' is in bold and looks like a heading only with any worded links below it and is easily missed as clickable item.

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #30

    Hi takethedogalong,

    Thank you for the suggestion I will certainly look into this.

    Delighted to hear you have made good use of the member offers smile

  • Laura Cass
    Laura Cass Forum Participant Posts: 55
    edited March 2017 #31

    Hi Wherenext,

    Thank you for the suggestion I will look into this smile