Outside of Germany: ADAC Plus

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  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited March 2017 #2

    This has been discussed before and found out to be false - unless you have more concrete info!

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited March 2017 #3

    Completely wrong.  This is has been an on going rumour for a few years.

    Secondly, if you lived in Germany you would not need the ADAC Plus it is designed and provided especially for all Members of the EU including UK.plus the US.  After Brexit I do not think it will change.

    DianneT

  • Unknown
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    edited March 2017 #4
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  • DianneT
    DianneT Forum Participant Posts: 521
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    edited March 2017 #5

     

    Dorset driver where did you hear it from?

     

    To be on the safe side I contacted the Office at Regensburg in Germany to confirm what I said above.. This is the email I have just received.  

    .  

    Dear Dianne,

    No problem.

    we can always make membership for UK people of course. There is no change.

    .

    Ann-Katrin Zintl
    Geschäftsstelle & Reisebüro
    ADAC Südbayern e. V., Paracelsusstraße 1, 93053 Regensburg
    Tel: (0941) 5 23 44 Fax: (0941) 56 16 65
    ann-katrin.zintl@sby.adac.de
    www.adac.de/suedbayern

     DianneT



  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited March 2017 #6

    We've just renewed our ADAC membership, and friend's have just taken out a new Partner Plus - and they, like us, have a house in England, and a  house in France!

  • Unknown
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    edited March 2017 #7
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  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited March 2017 #8

    There do seem to be some issues with people in this country who have had several call-outs to ADAC whilst in Britan rather than in Europe, but I think one problem is that the AA (who 'act' for ADAC in this country) have 'three call-outs in a year and you're out.........' as part of their membership - especially if those call-outs are considered trivial.  We have friends who have had their AA breakdown renewal refused because they have exceeded the call-out limit in a year!

  • Lutz
    Lutz Forum Participant Posts: 1,564 ✭✭✭✭
    edited March 2017 #9

    Actually, except for vehicle-related incidents, like a breakdown or an accident, ADAC Plus Membership, is worldwide, not only the EU and US and not only for holidays abroad with your own car or a rented one. Primarily, this includes medical coverage not usually covered by health insurance, such as repatriation by their flying doctor service, hotel accommodation for family members and shipment of medication overseas.

    The vehicle part of the coverage is EU wide. Regular membership is not EU wide, but only covers Germany, nor does it cover the medical expenses mentioned above.

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited March 2017 #10

    Thanks Lutz it is difficult to list all that ADAC does cover one needs to read their Full Terms to appreciate what they do cover.

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited March 2017 #11

    DD That is very strange indeed. No end of folks have renewed lately as we have done  But you can see the email I received does not say anything about that.either.   Have found the Post on Motorhome Fun you mention on which I am a Member but not Paid up one.  I will ask the question just to clear things up.

    Sorry for stating  wrong name.

    DianneT

  • Safeman23
    Safeman23 Forum Participant Posts: 51
    edited January 2019 #12

    Hello

    I am looking at ADAC as a replacement for Red Pennant for our 2019 trip to France. We have a standard caravan and tow vehicle so not expecting any problems there. Could anyone tell me if the ADAC plus policy provides cover for a our 2  dogs in the event they need repatriation back to the UK. Will ADAC provide a tow vehicle if our tow vehicle has been damaged or stolen. Its difficult to find a copy of the policy so perhaps members who use ADAC could help here.

    Many Thanks 

    CRF

     

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited January 2019 #13

    CRF, My understanding is that when / if the UK leaves the European Union ADAC Plus membership will no longer be available to UK residents who only have a UK address. 

    But I think you need an authoritative answer from ADAC itself rather than one from me. 

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited January 2019 #14

    ADAC are not taking on new UK customers.  Unfortunately, therefore, you can't look at ADAC as a replacement for your Red Pennant policy

    Existing customers were initially told that their membership would cease on 29th March 2019.  However, members whose subscription expired in December and January have received renewal notices and a confirmation of cover until December 2019 or January 2020!  .

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited January 2019 #15

    Thanks Val. So that sounds as though renewals of existing ADAC policies can be made up to 29 March 2019 - but not thereafter.  Unless someone can apply or renew from an address in the EU. Is that how you understand it? 

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited January 2019 #16

    Maybe in those circumstances, ET,  their policy would automatically exclude breakdown in the UK with it being non EU. So already a gap in cover.

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited January 2019 #17

    That is how I read it too.  After March the UK will no longer be part of the EU, so their policy would take account of that, IMHO of course!  The detail, no doubt, is in the T&Cs, which may not yet be in force, but being worked on as we speak.  Just in case.......

  • Safeman23
    Safeman23 Forum Participant Posts: 51
    edited January 2019 #18

    Thanks ValDa. Brexit again!!!

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited January 2019 #19

     Basically yes, but like a lot of other Brexit related issues we'll have to wait and see what actually happens!

  • Lutz
    Lutz Forum Participant Posts: 1,564 ✭✭✭✭
    edited January 2019 #20

    ADAC membership benefits relating to the vehicle are Europewide and not limited to the EU. Non-vehicle related benefits are worldwide.

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited January 2019 #21

    Thanks for the clarification Lutz. May help a few people who have residences abroad and so can continue with their membership.

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited January 2019 #22

    Confirmation.. ADAC office in Koln has said that after the UK leaves the European Union ADAC members in the UK will have their membership cancelled after that point when  their membership renewal is due .

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited January 2019 #23

    Eurotraveller are you a Current Member of ADAC.?

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited January 2019 #24

    I have contacted the ADAC Office in Germany who deal with UK and Worldwide existing Membership for clarification on this and this is their prompt reply I have got back

     

    Dear Dianne,

    sorry for hearing this but it is not true. I don´t know anything about this and I am sure they won´t do this because of "Brexit" . It isn´t only for the british members, it is for all members without residence in Germany. It is the same for all and it doesn´t has anything to do with Brexit.

    . They can not get new members. Renewal is no problem. 

    Don´t worry.

    Have a nice weekend

    Ann-Katrin Zintl
    Geschäftsstelle & Reisebüro

    ADAC Südbayern e. V.
    Paracelsusstraße 1, 93053 Regensburg
    T +49 941 523 44
    F +49 941 56 16 65
    ann-katrin.zintl@sby.adac.de
    Unsere Öffnungszeiten:
    Mo-Mi, Fr.: 9:00 - 18:00 / Do.: 9:00 - 20:00 Uhr
    Sa.: 9:00 - 13:00 Uhr

     

     

    www.adac-suedbayern.de/regensburg
    www.adacreisen.de/regensburg

    Bitte denken Sie an die Umwelt, bevor Sie diese E-Mail drucken.

    Diese E-Mail kann vertrauliche und/oder rechtlich geschützte Informationen enthalten. Wenn Sie nicht der richtige Adressat
    sind oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese E-Mail.
    Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser E-Mail ist nicht gestattet.

    -----Ursprüngliche Nachricht-----
    Von: Dianne Thompson [mailto:dvthompson@hotmail.com]
    Gesendet: Samstag, 19. Januar 2019 01:22
    An: Zintl, Ann-Katrin <Ann-Katrin.Zintl@sby.adac.de>; Moser-Wickles, Amanda <Amanda.Moser-Wickles@sby.adac.de>
    Betreff: Brexit

     

     

  • Unknown
    Unknown Forum Participant
    edited January 2019 #25
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  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited January 2019 #26

    Dianne, your loyalty to ADAC is touching, but nevertheless ADAC  sent out an e mail a few months ago which translates as follows ..

    "As part of its strategic reorganisation ADAC has reaffirmed its focus on Germany and thus on its members whose main place of residence is in Germany. For permanent members residing outside the EU/EEA this means that they can continue to be members of the Club in future but without a Plus Insurance component, We ask for your understanding that we can no longer offer you Plus services after your move...."

     

  • Extugger
    Extugger Forum Participant Posts: 1,293
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    edited January 2019 #27

    I tried to join ADAC but not having an address in Germany, was unable to do so.

    Those who are lucky enough to have membership should make renewal at the top of their agenda because if you let it lapse, you won't get back in (unless you have German address)

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited January 2019 #28

    Dont know where you get your info on ADAC from.  But I have sent copies of your posts to ADAC and they say what you state is quite untrue.  You should not post heresay on a Forum. 

    To day we have received our new ADAC Cards from 03/19 and to add to that A Gold ADAC PLUS Card  for over Ten years Membership.

     

     

    Dianne

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited January 2019 #29

    Nice one Dianne.  Wish I had joined

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited January 2019 #30

    I wonder if  Eurotraveller's quote was taken from this post on the UKCampsite Forum on 26th October 2018?

    "Received this email in German and used google translate.
    It seems to indicate to me that I can remain a member of ADAC :

    Thank you for your message.
    As part of its strategic reorientation, ADAC has reaffirmed its focus on Germany and thus on members whose main place of residence is in Germany. For permanent members residing outside the EU / EEA, this means that they can continue to be members of the club in the future, but without a Plus insurance component. We ask for your understanding that we can no longer offer you the Plus services after your move.
    Your classic ADAC membership is unaffected. Regardless of residence, you + receive your ADAC TourSet for your holidays (information and road map for your travels) + Legal advice from ADAC club lawyers on all matters relating to cars and traffic + Technical advice for your vehicle by ADAC technical experts
    With your membership fee you also support the ADAC Luftrettung. Our helicopters have already saved the lives of many injured. Also social tasks, like the traffic education for children are financed from membership fees.
    Should a cancellation of your membership be desired, please let us know again.
    If you have any questions, please contact us - we are happy to advise you.

    What do members think? Am I missing something? Look forward to your replies.

    ps. Received this email on 23/11/18"

    Obviously as it was posted to the recipient in German it is possible that something was lost in translation. I accept that it rather flies in the face of Dianne's post above but there seems a lot of confusion at the moment. Any confusion could of course be set aside if ADAC communicated to their overseas customers in their own language?

    David

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited January 2019 #31

    You could be right David.  Any letters I get from ADAC Head OfficeI send to the Office in Regensburg to translate for me so I get the right interpretation.  

    I certainly have never got this email above.  All notices from ADAC come by Post never by email.

    i cannot believe ADAC would send us that card which is for use infinitem ( ADAC do not send new cards every year)  to us it means we are covered for ADAC Plus for the future whatever happens with Brexit.

    I do think Members of this Forum should think before posting second hand information.  There is a certain Membership on here who like to run down ADAC and look for anything to degrade it. Any posts I see like this I send to the Office that was given the authority to handle the UK market and post their genuine reply.

    ADAC is the Second largest Breakdown Organisation in the world (AAA of US is the largest.)  It has Worldwide Coverage with Members from all over the World not just a large amount in the UK.

    DianneT