What has happened

ALANkW
ALANkW Forum Participant Posts: 70
edited January 2017 in Club Membership #1

When did club together change to become unusable .Its awfull it was fine before BUT now what a waste of time an effort to make it this bad . Please tell me its just temporary 

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Comments

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited January 2017 #2

    It's been like this ever since the "NEW" version was introduced a month or so ago. They have promised to correct the faults but we're still waiting for most of them to be sorted out.

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited January 2017 #5

    lol, good one

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited January 2017 #6

    Keep posting , it might grow on you wink

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited January 2017 #7

    Generally fine on a Windows desktop/laptop. 

    David

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited January 2017 #8

    How can it be unusable when you're using it?🤔

    Read the other threads about the problems, Alan, and you'll see things are being reported and dealt with. I'm not sure another ranting thread is going to help.

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited January 2017 #9

    Not too bad on the iPad either. Yes there are things that could be improved and hopefully they will. However, I can at least now post photos. Stick with it, as with all things that are different it does take a bit of getting used to.

  • DianneT
    DianneT Forum Participant Posts: 521
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    edited January 2017 #10

    Rome wasn't built in a day.  I am on all the while with Windows 10 laptop and iPad and find it OK just one or two little glitches to get sorted.   I am sure we will get there in the end.

    DianneT

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited January 2017 #12

    Has anything been 'dealt with'. I have not noticed anything or seen anything from CC as far as a progress report. It would be nice to know what is currently being tackled but I suspect there are other problems than the forum that need tackling on the website

  • ydna
    ydna Forum Participant Posts: 20
    edited January 2017 #13

    Only my third visit now since the change, not impressed with the new layout, difficult to navigate, rarely visit now.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited January 2017 #14

    What, like a wart you mean?

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited January 2017 #15

    That's just Tinny ... they're NOT being dealt with.We still have a huge banner that spreads across the page if you even look at the header, you jump here there & everywhere if you log in to reply to something ... and it's still green on green. And what other forum do you use that goes left to righ when on a phone? None I suspect.

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited January 2017 #16

    Relax folks, This forum software is up to the CC IT standards.------ Either accept this or use another forum. ---There are loads of Caravanning forums on the net. 

    I can always find workarounds for the irritating bugs which are blighting this forum and will continue to use it, warts and all. wink

    Cheers.......................K 

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited January 2017 #17

    I think the key word here is unusable. The forum is certainly not that, even on a phone, where as MM says left to right scrolling is a real pain. Yes there are issues but unusable it is not.

    They have clearly been making updates on the main part of the website. Hopefully when that more important job is sorted, they can start on CT.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited January 2017 #18

    yes, Alan, this is probably as frustrating as the actual site errors....

    no one on CT actually knows if 'their' issue has made it to the snagging list that apparently exists 'and is being dealt with', which means issues are being reported over and over again, just in case...

    there is no readily available information on which issues will be fixed in the next release, or even when that release will be....no visible structure in what is supposedly going on behind the scenes...

    most might have thought that a speedy tranche of quick wins might be rolled out fairly smartish....those annoying navigation pains, that take you to the wrong place....most of these could have been fixed pretty much straight away....

    im getting the feeling that CC is waiting until it feels it has a fix ready for every error before attempting a release, if so Lord help us.....

    however, it may be they are focused on the appalling state of the CL side of this site, where confusion and just plain wrong info is blighting real world booking scenarios...

    if this is where the focus is, in lieu of CT, then great......but let us, and the CL owners know....

    the lack of decent customer information is one of the main reasons for users feeling there is a lack of will/skill to resolve this sorry mess.....

    the declaration that there was 'a list' and it was being dealt with has done little to demonstrate that the issues will be resolved effectively and in good time.....

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited January 2017 #19

    Although not as easy to navigate as the last ct, it's not that difficult is it? I don't do computers much but I'm using this forum ok. The inconvenience of having to scroll one way instead of the other, really? It is what it is, if it's that much of a sorry mess, stop using it and try one the many other forums out there.

     

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited January 2017 #20

    i do use other forums, as do many other CT members....not many like this one though, in so many wayssmile

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited January 2017 #22

    Let me point out that in my previous post I said issues are 'being' dealt with. That is not the same as having 'been' dealt with. We are told items are 'being' dealt with which implies work is in hand. Who are we to dispute that?

    Other easier to use forums are out there but CT isn't unusable. A pain in many ways, yes, but unusable, no.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited January 2017 #23

    As I said, a pain in many ways and this duplication demonstrates one of them.

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited January 2017 #24

    Yes it's a pain at times, I agree it is bearable and quite useable. I am quite happy to accept its downsides on this forum and let IT sort out the important part, and that is its sites network, bookings and CL network.

    Forum updates can come whenever, it's only a front for excessive moaning and faceless people anyway laughing

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited January 2017 #25

    I have no problems using my PC but there is no "Compose a Reply" box on my Samsung tablet.

  • Surfer
    Surfer Club Member Posts: 1,303 ✭✭✭
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    edited January 2017 #26

    Amazing that soem people actually think the website is okay.  Beggars belief.  There are so many flaws it si no longer a joke considering that we the members are paying the IT team to fob us off with this very poorly designed website.  The previous one had flaws but we could work around them, but not this one.  When last has any one been sent a notification email?

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited January 2017 #27

    I don't think anyone has said it's OK as in giving it an unqualified thumbs up, Surfer, but it is usable.

    As for notifications, it's not exactly a vital feature. 

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited January 2017 #29

    Well, I for one think "unworkable" description fits - but the basic problem was inherited from the previous version.

    There is no need to list every instance of someone "liking" a post in a thread, or every instance of someone adding a post.  A simple, single line listing of threads that have had a new post added since I last viisted the site will suffice. Oddly, this is how virtualy all forums in the non-caravanning world work, and they are able to get considerable more than six threads onto a page.

    I'm sure some of you will want to add a helpful comment but I'm unlikely to ever find this thread again. That is what it is "unworkable" for me.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited January 2017 #30

    Nav, you & I have different interpretations of 'unworkable' I think it works just fine for my needs. It may have 'issues', unworkable it ain't.

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited January 2017 #31

    For anyone who may be interested & hasn’t already seen it Rochelle posted some info about CL’s on Snagging list 18th Jan.