No notifications

Surfer
Surfer Forum Participant Posts: 1,302
500 Comments
edited December 2016 in How to use Club Together #1

Since the arrival of the laughable new look website we have had one notification email despite there being at least three active threads?

Secondly the website is extremely slow to load no matter whether I use FF, Chrome or Edge and we are on fibre with average download speed of 56mbps.

Comments

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
    1000 Comments
    edited December 2016 #2

    Same here just the one email.

    Yes the site is a lot slower than the old one, on all our Apple devices. Not tried it on my windows laptop yet.

  • Surfer
    Surfer Forum Participant Posts: 1,302
    500 Comments
    edited December 2016 #3

    Since the launch of the new look site I have had an amazing two emails advising me of updates to threads I am following however by the time I got the email, the thread had bene updated several times over.  Also noticed the marketing for the Lexus which is annoying as I opted out of any marketing rubbish.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
    1000 Comments Name Dropper
    edited December 2016 #4

    Had the same happen to me Surfer, only 2 notifications, one on 19th & one on 26th. This site is getting worse instead of better.

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited December 2016 #5

    I stopped using the "follow" button on the old site because of all the problems. Instead I found it easier to look at my historical posts which were listed down the right hand side.

    Now even that has disappeared.

    Once the new website came on stream I ticked the "Follow" button on three posts. I have not had one reply.

    C'est La Vie. 

    Hopefully not another fault but I have just typed this reply and hit send and it vanished into cyberspace. No I had not been logged out either. Copy/paste and fingers crossed now.

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited December 2016 #6

    Success

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited December 2016 #7

    Hi guys,

    We did change the notifications to daily, but clearly we're still having problems with this. I've logged this with the IT team

  • Surfer
    Surfer Forum Participant Posts: 1,302
    500 Comments
    edited December 2016 #8

    What is the point of it being a single daily notification?  If you get this notification in the afternoon or evening by the time you get back to thread, it is already old news.  Another step backwards.  I think the IT team really need to get their house in order!

  • Surfer
    Surfer Forum Participant Posts: 1,302
    500 Comments
    edited January 2017 #9

    It seems there are still problems with notifications even though the issue was raised prior to my post on the 24th December and it is now the 6th January 2017!

  • Surfer
    Surfer Forum Participant Posts: 1,302
    500 Comments
    edited January 2017 #10

    Still no notitications.  This is getting beyond a joke and WE as members are PAYING for this level of incompetence!

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited January 2017 #11

    I wouldn't imagine that lack of notifications is high on the list of priorities with so many other things to sort out.

    Rochelle has said that important issues are being dealt with first and the 'nice to have' items will follow on.

  • Surfer
    Surfer Forum Participant Posts: 1,302
    500 Comments
    edited January 2017 #12

    However there should not be that many issues to be resolved.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
    1000 Comments
    edited January 2017 #13

    There shouldn't be but there are. I suspect there are even more than we have identified and bugs ( no not him) will be crawling out of the digital woodwork for the foreseeable future.