Booking failure using Tesco credit card
Has anyone else had issues trying to make a booking on the web site using a Tesco bank credit card (it's a World Mastercard)?
It linked through to Tesco to authorise in their app which I did. It then gave the attached error.
Looking on my Tesco account there is a pending item for the £5.00 booking fee but the booking isn't showing in upcoming bookings.
Comments
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Have you spoken to Tesco to get their side of the story? They may be having problems as could Mastercard. 🤷🏻♂️
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Have you tried booking through the website instead of the app? You’re going to have to ring CAMC on Monday if that doesn’t work.
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But payments are handled by World Pay, not CAMC.
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There are certain combinations of shop and cards that from time to time don't work. Argos had a problem with one card, I forget which, but it was a known issue to them and resolved.
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So you did. I got confused by the subsequent talk of apps.
Have you rung CAMC this morning?
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Yes, all sorted.
The speed at which they understood the issue, made the quote in to a confirmed booking and then referred it to finance to cancel the spurious credit card transactions makes me think this is something that is not at all unusual!
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Good to hear it was sorted so easily. That's very efficient.
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I recall one time I tried to make a booking, through the club website, using my banking app. It took three attempts to finally make the booking, kept getting error messages at the club end. Subsequently, there were two outstanding 'pending’ payments showing on my account. Fair enough, they weren’t enacted. I’ve never had this issue before via Worldpay, so something does seem amiss.
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