Hartal Evoline Door Lock - Swift Challenger Grande

Keith1408
Keith1408 Forum Participant Posts: 11
edited August 5 in Caravans #1

Hi, I've noticed recently that whenever I close the door of our caravan the door does not remain closed. The latch of the door doesn't engage with the door frame. The only way I can keep the door closed is if it's locked shut either with the key or from the inside with the handle. Is this something that is normal or should the door remain closed when shut? We've had the caravan from new for just over 12 months now and I'm wondering if this is something that would be covered by the warranty? Any advice would be greatly appreciated. 

Keith

Comments

  • commeyras
    commeyras Forum Participant Posts: 1,853
    1000 Comments
    edited August 5 #2

    Not too sure I totally understand your problem Keith.  Nevertheless, when you close the door it should remain securely closed without having to lock it.  If you warranty is for more than 12 months back to the dealer to sort it out.  I assume you have checked that the lock is securely screwed onto the door and frame.  Try spraying a little siiicone into the lock, it may be sticking.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited August 5 #3

    It’s not normal by any means. Something is out of line and needs adjusting. 

  • Amesford
    Amesford Forum Participant Posts: 685
    500 Comments
    edited August 5 #4

    The caravan normally comes with a 3 year warranty, you say you have had the caravan just over 12 months have you had it serviced by an approved engineer within in the set time scale if not the warranty will not be valid 

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