Quelle difference

nelliethehooker
nelliethehooker Club Member Posts: 13,636 ✭
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edited February 14 in Certificated Locations #1

I sent a couple of e-mails late yesterday afternoon to two different CLs, one 15 mins before the other, enquiring about a free pitch this weekend, and included my phone number. The second one phone back within 30 mins offering us a pitch, which we accepted, however we are still waiting a response from the other one!

I would suggest that the second one is not the way to run a business, even if they have no vacancies.

Comments

  • KjellNN
    KjellNN Club Member Posts: 8,663 ✭✭✭
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    edited February 14 #2

    It can be VERY frustrating contacting some CLs!

    I do wonder, if they give an e mail address, why do they not monitor it reasonably regularly?

  • DaveCyn
    DaveCyn Club Member Posts: 339 ✭✭✭
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    edited February 15 #3

    As the vast majority of CL's are on working farms I suspect it's because they are all out and about working, not sat in watching for email to arrive.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited February 15 #4

    I don’t monitor my emails. A little bell on my phone goes ting, and then I can choose to respond or not, depending on circumstances, or importance. No matter where I am usually as well. Very useful set up, particularly when selling things, or at work.

    I did have to chuckle yesterday though, I got one via TripAdvisor, a response to an eatery review I did in 2013🤣 The manager thanked me for my review, and apologised that things weren’t quite as good as expected🤭

    So there’s hope yet for contact Nellie😉

  • KjellNN
    KjellNN Club Member Posts: 8,663 ✭✭✭
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    edited February 15 #5

    Not expecting that, but even checking once a day would be good!

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited February 15 #6

    It's not only cl's that aren't quick to respond to emails though. Since Monday morning I've emailed 30 estate agents and so far I've had 3 responses.

    JK

    I guess a lot of cl's are old school where they'd prefer a good old phone call?  Maybe.

    JK

  • KjellNN
    KjellNN Club Member Posts: 8,663 ✭✭✭
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    edited February 15 #7

    Yes, one we use regularly does not give an e mail address, no problem, we phone them.

    But, when a site does give an e mail address we like to use that to have a "written record" of the price stated and the dates booked.

     

  • Hja
    Hja Club Member Posts: 846 ✭✭
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    edited February 15 #8

    I prefer to email if poss. Not just to have a record but also because I am never sure when best to phone. Don’t want to phone in the middle of some tricky farm procedure! Not happy phoning in evening, I know it is a business, but I just don’t want to disturb people after a day at work. So email much better all round.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited February 15 #9

    We have still not had any word back from that site, so it is crossed off our list for potential visits. 

    DC, whether they are a working farm or not one should expect a response within a day or two, at the most if they expect members to enquire about pitch availability, which surely is the reason for including their email address on the web site.

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited February 16 #10

    I had a similar experience recently. I sent both an email and then a phone call (answerphone) to a CL neither of which were responded to. However, I did get a call from the lady at the CL about 10 days later apologising for the long delay but she had been very ill with Covid. So it isn't always just a lack of interest in a potential booking that delays a reply. 

  • AGOG
    AGOG Forum Participant Posts: 58
    edited March 21 #11

    I like emails because I'm hard of hearing. Phone calls can be very hard work. However I've never had a lack of reply to an email, delayed sometimes but I never email at short notice so no problem.

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