Why does not Bailey support 5 yr old caravans

bazwilson
bazwilson Forum Participant Posts: 11
edited July 2023 in Caravans #1

My Bail;ey main dealer ordered a new rear quarter moulding for my 2018 GT70 Brindisi on 09/11/2022, as of today no moulding has been recieved by the dealer. 

bailey promises are below o

at 13:44 I have placed the parts on order for you today. The estimated dispatch date is the 21st December,
On 12/01/2023, The current estimated dispatch date is February 2nd
On 23/01/2023
I have checked your outstanding part today, unfortunately the current estimated dispatch date is 13th February.
On 15/02/2023,
I have checked again this morning, and the current dispatch is the 7th of March.
On 17/05/2023
As of today the new date is the 7th June
01/06/2023
they have now issued a dispatch date of 21st June.
06/07/2023 there is no current update for your outstanding parts i`m afraid.#

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Comments

  • NutsyH
    NutsyH Forum Participant Posts: 534
    edited July 2023 #2

    Ive found that the best way is to buy the parts yourself from Prima Leisure (official supplier for Bailey parts) - they seem to have just about everything in stock and are very helpful if you phone them. The parts always arrive quickly. I then fit the part myself if I can, otherwise get my dealer to do it. Dealer has commented several times that I can get parts from Prima much quicker than he can from Bailey.

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
    5,000 Likes 1000 Comments
    edited July 2023 #3

    Not just Bailey. I managed to clip a rear light of our Hymer MH on our gate post. Fortunately the damage was not that bad and I was able to patch the hole with gorilla crystal clear tape. As the LED’s are red no colouring was required. The  shape of the rear light cluster is a fairly complicated wrap round, making it expensive and only available from Hymer, through one of their dealers. Hymer have none in stock and initially we were quoted 5 / 8 weeks, this was then lengthened to 24 weeks taking it into November. I was very fortunate in that the damage still left the light usable and legal. However, potentially you could have your MH off the road for 6 months for something as simple as a broken tail light. Crazy! Our MH is only 2019 and I suspect they are still fitting them to new production.

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