Kia 7 year warranty

layton1837
layton1837 Forum Participant Posts: 109
edited June 2023 in Towcars & Towing #1

Be aware that if you have a Kia with 7 year warranty then the parts required will take 2 to 3 weeks to obtain , Unless you pay for the part ,in which case you can have the part fitted next day. This happened to me in France Broke down ,visited Kia garage they were able to obtaining the part required next day and the fitted the following day. I Thought it was covered under the warranty. Due to the language barrier i paid for the repair intending to claim it bas when i returned . KIA answer " We got in touch with Kia Royal Motors Chartres in France and spoke with Anthony who advised us that they could have repaired the car under warranty but needed to order a part which would have taken 2 to 3 weeks to arrive and because you were in a hurry to get to Spain, they did not carry the repairs under warranty." While i was greatful to be able to continue my holiday .this warranty issue was never discussed

Comments

  • eribaMotters
    eribaMotters Club Member Posts: 1,193 ✭✭✭✭
    1000 Comments
    edited June 2023 #2

    Something is ringing a bell here. How old is your Kia. 

    I seem to recall on previous VAG vehicles they had a 3 year warranty but only 2 years is automatically European. The 3rd year is UK but you can make a European claim by paying and claiming the costs back. Could you have fallen into a similar situation?

     

    Colin

  • layton1837
    layton1837 Forum Participant Posts: 109
    edited June 2023 #3

    The car is 2017 This is not the issue apparently to have the repair done I would have had to wait 2/3 weeks then it would be done under the warranty .

    To late now as today i have posted court papers to take them t o court

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