SMC Newark motor home buying experience

I would just like to add my experience buying my first motor home and the excitement of picking it up .

I chose the motor home at over £65000 on a 2019 plate a month ago and noticed a few issues and told the salesman could he sort it for me . I was told it will all be done for handover day great stuff I thought .

on hand over day I arrived to find None of the issues I reported had been dealt with and also there was an issue with the alarm that was fitted there originally that no one new how to work .

I had to contact the company who sold them the alarm to find out how to work it . The issues unresolved were front tyres had 1.5 mm of useable tread , rear tyre had cracks on side wall , cooker rusty ,it had not been cleaned to any standard . Shower was not sealed a silicone peeling and black . Green paint on wood in bedroom. The garage storage compartment hanging off , inflation wheel kit had been used and and no one checked .

so all in all very poor attitude towards me for pointing these out . In fact the sales director came out and looked at the tread and said it’s 3mm I explained that the wear indicator is 1.5mm . 
They weren’t interested and said it passed the MOT so it was tough luck .

my impression is that unless your spending lots more money and it’s a new motor home your a second class buyer . All unhelpful apart from the guy doing the hand over . All very poor and if that’s the attitude from director to sales then at SMC Newark the customer is never right and made to feel awkward. 

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