Price Rise
HI
Is it me or have the site prices been rising in the last few weeks?
Moderator Comment - Post edited to remove posting with Caps Lock in place.
Comments
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Here is what the Club has recently said:
In regards to pricing, unfortunately, exceptionally high global energy prices are continuing to have a direct impact on the cost of operating our UK Club campsite network - in fact the Club's electricity costs are 100% higher than originally expected at the start of this year (which was when pitches for stays during 2023 were put on sale for members). Therefore, from 23 November 2022, our touring pitch and per person prices increase slightly, for new stays only, booked to travel between 1 January 2023 and 3 January 2024 inclusive.
peedee
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I've booked a non-electric economy pitch at Hunters Moon for one night in June 2023 to catch the ferry to France the following morning.
I booked the same pitch, for the same week as last year and the price has gone up from £16 to £18.10 - a 13% increase.
13% isn't a slight increase - especially when no electricity is being used.
John
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I am not a bit surprised. Staff wages, head office costs, heating + lighting and hot water for shower block, fuel for the mowers, business rates, general site maintenance costs and all other expenditure have all increased.
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It is not only the Club that is increasing its prices. I have been keeping an eye on a couple of commercial sites who provide metered electricity and one has put its pitch price up 10 percent, the other has yet to publish its 2023 prices but I expect them to increase their prices as well.
peedee.
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I presume the club has qualified for gov.uk business relief on energy costs? With the prospect of higher basic wages etc and general inflation it's going to be a struggle to stop further price rises.
I was glad to read that the increases related to new stays.
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We had our first out of school holidays holiday with the caravan end of September staying on a CAMC site on the way.
The site we stayed at, Tristram, was the highest price we've ever paid. Location is key as we were 3 pitches from the beach with fantastic sunsets, large grass pitches not serviced, superb facilities and bar/restaurant (run separately).
We got an email recently saying bookings are open for next year, at this years prices. The owners, 2 sisters who inherited it recently are heavily investing in the site. We noticed the improvements from a previous visit.
How do they do it? Must be facing the same increases as CAMC
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Which makes a shed load from insurances, ferry's and other sundry 'departments'....they aren't there just to take pitch bookings.
that will all change with any change in 'enquiry' charging.
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Sounds like the call centre is under pressure, especially with members struggling to understand the booking system. The club need to make it 'pay' and it is if it's only taking 'help' calls.
Apart from these, most calls would be from those wishing to make a booking (good, profit), change a booking (keeps folk in the network but takes time for operations) so charging has been mentioned.
whether this approach runs to charging for other 'admin' (hence ADMIN charges) it's not difficult to see charging for contacting the 'contact centre'.
certainly not a great leap...👎
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Yes, it’s in the small print somewhere and they’ve done it in the past.
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I found that really interesting, it's been posted that having meters would/should keep prices down or under control yet here is a site with them putting up its prices by 10% and yes I know without the actual price it's meaningless but it's what could be called a significant increase. I would have thought that energy costs would be or are the main reason for increases on a campsite unless facilities have been upgraded?
Again just making a point, not wishing to nitpick or set a trap. Season of good will.
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Last year when we had a Caravan it was £745,per year to keep it in this clubs storage site ,as we now have a PVC that can be kept at of fairly near to the house it has saved us if we had still to store £795 for next year a £50 increase and the storage holds about 500 vehicles or it did as more and more are now either giving it up as us and cannot see how such a rise is justified or is it just another part of this clubs "dash for cash"
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I was on a site earlier this month and paid £18.40 per night. I've just looked to book the same site for next year and the cheapest price is now £22.40. A whooping 21.7% increase.
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We had some friends round last night (working site staff)and the main reason it is taking so long to get through to the call centres is because of volume of calls now because sites are not to take bookings from members no so much because of "inquiries" about the system
And even they say use other booking sites rather than the clubs app if wanting to book a CL
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Similar increase at a site we used. Although that was primarily down to the loss of mid week discount. Currently all offers seem to have expired. The only ones they are claiming to have, is dogs go free and under 5’s go free, which has always been the case.
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As they said the main subject that is spoken to them is just what a mess the club have made of the booking system
Many have tried to do on line bookings but just given up and used the call centres,
Also many problems with the system it seems were not thought through before trying to bolt the two systems together
Even communicating between sites and the booking system is very convoluted and clunky
Another problem it seems is WFH as many EGH staff are doing has slowed up many systems and communication with anybody
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Another problem it seems is WFH as many EGH staff are doing has slowed up many systems and communication with anybody
Well they better hurry and get it sorted JVB.
read this in the Telegraph the other day :-
DAILY TELEGRAPH REPORTER
WORKING from home could be requested from the first day of a job, under new government plans.Ministers have spelt out options including job-sharing, flexitime, and working compressed, annualised, or staggered hours.
Workers were promised that new measures will give them greater access to flexibility over where, when, and how they work.
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If what has been said by the telegraph article,it seems to reinforce what many say about the leaders?we have today
When will they learn that their world is far removed from reality of what the persons who they are supposed to represent is having to put up with
It was not long ago that members of Parliament were wringing their hands about the lack of work and huge backlogs because of the WFH of staff
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We are on a small site with 6 touring pitches, but the site has 'cottages/apartments', seasonal pitches and storage.
the touring pitches are £18 incl wifi, EHU, water and waste on the pitch.
the site also has a sauna and sun deck overlooking a small river.I asked the owner how they could still offer all this for £18 and they told me they were still (another six months or so) on a low rate contract and we're able to manage well enough with the prices as they are, for now...
it shows what a significant part of the total the EHU cost can be, certainly moving forward.
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You'll have to ask them🤷🏻♂️
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