Misleading Pricing on booking system
The prices on the available dates are based on ONE adult (I have just found out) So when I go to make a booking, invariably the price increases.
1. Why advertise price from £23 for example? When I book it is £32 because we are 2 adults. Most campsites in Europe and the UK base their prices on a unit and 2 adults.
2. I would like to know what percentage of bookings made are for single individuals. Surely the majority of bookings are for 2 persons (or more)
Comments
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If you're aware the price is for one adult, how can you be misled?🤷♂️
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I think the starting price for 1 adult is the correct way to price pitches. I go away quite a lot by myself, if the pricing structure was for 2 people i would be being penalised which would be unfair.
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Club operates its pricing policy on a Pitch Fee, Adult Fee, and Child Fee, then extras based on things like a second car, etc…..
It doesn’t look like the prices are displayed on the individual Club Sites any more. All you can do to get a figure for what you want is do a dummy booking based on your individual wants/needs, after you have inputted pitch type, number of persons adult/child, then extras. It will show a daily rate on the calendar, which alters according to the Club’s definition of Peak and Off peak, and a final cost depending on how many nights you book. It then calculates the deposit you need to pay.
Simple? Customer friendly? Some will love it, some will hate it.
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The Club, have advertised, the cheapest option to stay on a Club site which is for pitch and one member as the minimum booking requirement. Whilst it might not reflect on the norm as far as bookings go it does meet the requirement of quoting the cheapest from price?
David
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+1
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Not picking on your post in particular.
It's true that the club advertises the price for a solo person on a pitch and they have done this for a while now. I'm a solo camper by the way.
However the headline rate advertised on each campsite (prices from) when I looked yesterday is out of date anyway.
They put the price up on their sites by about £1.30 a night during the website change over but forgot to update the advertised headline rate. Try going through the actual prices in the booking calender and finding one that matches the headline price.
It's little things like this that annoy people
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It’s a growing group, no doubt about that. 🤣🤣
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Don’t forget that it now costs an extra £1 a night to book a hardstanding. I don’t think anyone expected the Club to reduce the price of a grass pitch, it was always going to be a pound on😁
Or in Club speak…….
You said (we want to be able to book a hardstanding) we did…….(put the price up)
So a nice little earner for the Club via those all hard standing Sites……that’s pretty cute pricing is that🤷♀️
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They've got to try and find someone to go on a grass pitch.......
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I must admit that I am not quite sure what the Club is trying to achieve with quoting a from price. Even if a single camper the price will only be right in the low season so not much help if you go away in the peak season. Personally I think the Club could abandon putting a price against a campsite with the possible exception of those few sites that have a single price throughout the year?
David
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Don’t forget that it now costs an extra £1 a night to book a hardstanding
Question, does this apply to the basic non-facility sites that are at £17 pn at present, & supposedly £18 next year?
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Who know Nellie🤷♀️ Only way to find out is possibly to dummy book both pitch types. I can’t find any pricing on individual Club Site webpages, but if you dummy book, you get a nightly price, then a total cost. Unless there’s something I am missing, it’s a bit smoke and mirrors. Hopefully🤞, Club will honour those one price Sites, at least until next year.
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It’s a well known Marketing tactic. Quote a very low price to reel in the customers, even if it only applies for one day per year. It was a favourite tactic of rail franchise operators, but you had to be on the ball to get that ultra low price, and it needed to fit your preferred journey. I once got a rail journey from Doncaster to Edinburgh for £8. I was the only person who got on at 6am in the morning, and had the quiet coach to myself until Newcastle😁 The taxi from home to the station cost me double that🤣
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The crafty 🤬 Just done a dummy booking for a grass pitch, 2 adults, and a HS pitch, 2 adults. Yes, the price has increased by £1 a night for HS, even on this so called economy site.
I was beginning to think this Club couldn’t sink much lower in my estimation, but I should have known better. 😡
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Another one here who detests hardstandings
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I thought that might be the case, when talking to the relief warden, who told me a complicated tale about a late arriving M/H wanting a H/S pitch, and him saying he was up to all the tricks!!😮 I just thought at the time that he was simply an awkward so&so.
Guess we won't be using any more club sites from now on if this is the direction they are going, the sneaky gits.
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Personally I think the Club could abandon putting a price against a campsite with the possible exception of those few sites that have a single price throughout the year?
David, it now looks as if there are no longer any single priced sites, there being a differential on those of £1 between grass and H/S pitches. Perhaps JK could confirm or otherwise.
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Coming back to this thread to give an example, just checked 5 mins ago.
Chapel Lane headlines a price of £15 a night, however when you go to and choose a grass with ehu, presumably the cheapest pitch, the cheapest I can find is £16 a night through to early October when the grass pitches close.
Next year price goes up again. There are examples of this all over the site.
It's sloppy, which makes me think, do I really want to hand over my financial details to such a website.
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Unless it's raining of course.......
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No the grass pitches are at the published price of £17 pn and there is a surcharge of a £1 for a H/S one, or at least that is what was indicated by the comments of the relief warden here a couple of days ago.
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The Club's pricing information is, at best, misleading. Whilst technically accurate, the price shown in the "from" category usually applies only to a few nights in the depth of winter for one person. Realistically, for couples, you will end up with a price that is between double and treble the one shown.
Dishonest? In my opinion, yes.
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