Clachan Arrival Trial.

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  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited August 2022 #92

    I thought I had not seen it, I know why now, not yet had my September magazine!

    David

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #93

    This is where the Membership comes in. It does seem a good idea, one that ultimately could benefit the majority of Members in various ways. So it needs Members to get on board with the trial, and not let desperation to get on at bang on 1pm jeopardise a road traffic incident. As with a lot of things the Club tries, it’s the selfish few that can determine how successful or not it’s going to be.

    If the trial proves successful, then that’s the time to look at the possibility of another step forward and consider an earlier/later on-off times. Some Members are still struggling with getting used to the standard 1pm across all sites, so these types won’t compute too much information in one go.

    We are off to a Club Site half hour from us shortly. We know we can’t access a pitch until 1pm, our aim will be to get there a bit later, once the desperate are in. If we could get in for 11am, that would suit us far better, but we are using a Club Site, and it’s no big deal, we will fill a couple of hours doing something else constructive. 

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited August 2022 #94

    Again another post about how club sites should be run yet as you say you have no intention of using club sites again BB undecided

    If there's a space, you can go in...the clock starts ticking and you pay for the time you're there, just like the car park ET mentions....and many, many others.

    well it's not a car park though is it? It's a campsite with large outfits and caravans being towed, if there's a space and if there isn't? again this is where your recent lack of recent experience on large club sites lets you down BB, in peak sometimes there isn't. What happens if there isn't a space or not enough spaces? a MH might be able to turn around quickly but not a caravan outfit so a queue will form.

    Bow wave...

    you've used this before and of course that people according to you are some how forced to arrive early and cause it. It's quite simple one has agreed to abide by the T&C so stick to them. It is just selfish as you also posted and it appears that this is now coming to an end thanks to rigid enforcement by the wardens.

    folk have mentioned many times that some sites, in other places... manned office all day

    Again you're trying for some reason to bring in sites abroad and as been pointed out many times this is irrelevant and this is a thread about club sites and ANPR on club sites, also many comparable UK non club sites also have an afternoon arrival time many at 2pm (and departure by 11am). Again on many sites now and you would know if you had used them, or the ones I've used the office is closed mid morning till 1pm. 

    the system knows the spaces

    does it? How does it know you've left, I mean left for good? The system sees me going out at 11:15, have I left for or just going to the local shops or petrol? It won't know for sure till 12:00? 

    Yes the club tries to do something you've pushed for yet when it does, still not enough in your eyes though? Yet for many that actually use club sites all is well it appears to me.

     

     

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #95

     

    Just one observation. If someone leaves a site on their last day, let’s say at 9.30am, but aha, it’s a last minute shopping trip, they come back in at 10.30am to finish packing up, with their actual departure at 11.55am. (This could be us by the way, it’s been done by us certainly) is the ANPR clever enough to think, that’s a shopping trip, not a departure, so that pitch is not yet free? I better not let Mr Early in yet?🤷‍♀️

     

    Dont forget, some Club Sites operate at full capacity at times, unlike the big sites overseas.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited August 2022 #96

    Whatever. There's certainly no pleasing you either, it seems.👎

    The point is, the technology is there to continually improve the whole customer experience. Agreed, the process starts with ANPR, terrific, but my post (oh, and don't forget Steve also pointed it out yet doesn't get 'pulled up' by you in the way some other do...) along with Steve's (and DD, TG, WTG etc who've actually used this technology) showed how it can be built on to make further improvements to the 'entry' process which can only be driven once the technology is in place.

    yes, baby steps, sort the ANPR first, but also review the benefits to the whole process that this can bring.

    im neither happy nor unhappy the club is going down this route, merely interested in discussing how this new tech can underpin change that couldn't even be considered without the ANPR.

    I've decided to use no CAMC sites moving forward which gives me about the same experience as you. Where are you on the happiness scale for APNR...

    Not relevant, I guess.

     

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited August 2022 #97

    Yes +1 I made that point above. 

    And yes to the full capacity, seen it in action this year. In fact the SP (all 40+) on a site were full for two weekends in June, and 95% full on the first weekend in March! Not all left in a steady trickle. 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #98

    That doesn't sound like a good start to a holiday!? In the end if the customer experience isn't going to be good ie no-one around to help them as they arrive at a site I'm wondering if this really is the way forward. A good idea on paper maybe? Does it mean cameras will be needed on site too? It could be the thin end of the wedge for customers unfortunately. 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited August 2022 #99

    Looking at Google Earth there seems a reasonable amount of space in the reception area of the Clachan site because the main entrance is set some way into the site (assuming that is where they set up the new system?) It is only a small site so I doubt they get masses of people turning up at the same time given the roads in the area are hardy high speed! I think it will be much more of a challenge on sites like Moreton in Marsh and Ferry Meadows?

    I will try and keep an eye on the reviews for this site as someone is bound to comment on their real life experience?

    David

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited August 2022 #100

    I discounted the 70’s due to it not being fully operational. Whereas in the 80’s it was. We can both pat ourselves on the back-1) we can read & copy text, 2) we trust Google👍🏻👏🏻👏🏻

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited August 2022 #101

    Just a couple of things DT-no one will be made to cause an obstruction, no one is made to rock up before the gates are live. If I ever get the option to queue on the highway I’ll drive around or move on. Nothing is set in stone. 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #102

    I don’t worry too much about it brue, as I am sure the Club and Site staff will still be on hand for anyone who might need a hand, such as the Member who posted a while ago about needing help pitching up. The Club has always had a good reputation at times like this.

    If it speeds up arrival and getting onto a pitch for the vast majority, it can only help those who might need a staff presence?  If it helps keep the smaller sites open at a challenging time for recruitment, then again, I see it as a huge help😁

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #103

    +1. And the reality of a police presence being around is frankly laughable to be honest. But that’s another debate for elsewhere.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #104

    At this particular site moving on could involve a long drive round Loch Tay! wink

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited August 2022 #105

    I didn't know much about this site and certainly didn't know that until this trail that you had to book in at the nearby site then drive over?

    So part of me thinks that while this is being billed as a trial, has it been introduced to get round this booking in and drive process? Also from DK's photograph I can't see any barrier there already? Again it may have been done for added security reasons? So maybe the trial is just being added on as another advantage? Which idea came first?

    Don't get me wrong I welcome the trial and eventual roll out across all or more sites but that could take some time 

    I agree with Nav's post and in fact it's what started me thinking. This is a bit remote for a test? A more 'middle of the road' site in terms of location and usage would be a better next step? 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited August 2022 #106

    I can say that you are completely wrong, BB. I am very pleased and happy.

    Oh, btw, I have used sites with ANPR and, to keep it appropriate, they have been in the UK and it worked very well. I think we all fully understand the score.

     

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited August 2022 #107

    Has anyone read anything about the trial being carried out elsewhere, perhaps with the same set of equipment being moved on after a few months?

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #108

    It’s in the link in the OP Nav. Lots of suggested questions, with the Club’s answer underneath. This is first trial, if it works, it will be tried elsewhere.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited August 2022 #109

    Rather that than a fine & potential pointswink

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #110

    I was keen on the idea at first but am now on the fence although quite a few of us will have had the experience of arriving at "unmanned " sites. Will be interested to hear how this progresses.smile

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited August 2022 #111

    That is the my point don’t turn up before 1 and you won’t cause an obstruction on the road outside.

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited August 2022 #112

    If there is an collision with injuries they will soon be there along with the ambulance

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited August 2022 #113

    I’m definitely not one who's on the fence, Brue, as it’s a positive step forward into the 21st century for all sorts of reasons, not least the freeing up of staff to make better use of their time.

    Particularly at Clachan, I think it’s to be applauded.

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited August 2022 #114

    I can’t imagine many doing it in a MH, we would just stop on the journey, so I suppose it would depend if the system was clever enough to know if you are towing a caravan.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2022 #115

    They will turn up early even if the earliest arrival time is on the booking acknowledge ment and a text us sent a couple of days before two have been sent away from here today one arrival was at1156 surprised

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #116

    Yes, agree Steve. A conundrum for one or two who tow. We left Marazion one year, car only for a last swim at 8am. Got back to site, had breakfast, left later in day. We would just take MH with us obviously.😁

  • Unknown
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    edited August 2022 #117
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  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #118

    Yes, but how does the basic programming know that my pitch is free for an early arrival? My car might not be on it, but my caravan still is. Or can the system be programmed to detect vehicular types as well. Don’t forget in UK caravans bear same plate as tow vehicle? I am not saying it can’t be done, just wondering how. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2022 #119

    Same with our PVC we may not be on site on the morning of our departure but our trailer may well be

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #120

    Just had a look, and it’s a bit more complicated with a caravan, or a second vehicle. https://www.campingcarpark.com/en_GB/faq/category/the-camping-car-park-areas

    Great idea. Just not a valid comparison at the moment with a Club Site I don’t think.🤔

  • Wherenext
    Wherenext Club Member Posts: 10,601 ✭✭✭
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    edited August 2022 #121

    Haven't read all 13 pages of thread so apologies if repeating what has already been said.

    Only time we have had a problem with ANPR was on a campsite ironically. It was, to be fair, in Germany. Most foreigners stay at this site for just the day as it's a convenient stop just off a main motorway and they are sited in a separate area for quick getaways. The main area had an ANPR controlled barrier and we wanted to stay for 4 nights to explore an area nearby so our car was entered into the system. However, it didn't recognise the plate at all and every time we wanted to enter the site we had to either call into the office, if open, or wait until someone else was entering.

    Wonder if this system will recognise foreign plates?