Hillhead Facilities

Seems to me the club are determined to recoup the lost revenue during the pandemic

The fact most of us continued to pay our yearly membership even when the sites were closed has meant nothing to the club

The other club extended the membership last year to say thanks but CMC nothing

This year all sites seem to have had dramatic price increases.  We were booked on Moreton in Marsh over Easter but having just returned today from a weekend I refuse to pay £38.00 per night for a standard pitch with two adults, 

The work they have done on site is very sub standard, yes they have improved some pitches but mostly to convert them to serviced pitches which they then charge more for.  The roads around the site are still very poor and flood easily.  Part of the site was very much a building site but they still sold pitches so people were arriving Friday with no option but to pitch in the area, then they have closed the toilet block so if you are that side come tonight you have to walk to the other end of the site to use the facilities.  

I think this is very poor planning from the club and surely a business as big as they are should be able to organise site improvements in a better way.

I have now booked a private site with equal amenities but at £25.00 per night so over four nights a saving of £52.00, enough to pay for another trip out  

As has been told to me ,the club directors seem on a "dash for cash" to try to get as much back from the covid losses even though there is a large increase in membership and still this year" staycations,"

It’s another symptom of what’s becoming a poorly run business from the point of view of Members, and I suspect ratching up the stress quotas for those working at the sharp end such as Site staff and those answering  the phones.

I wouldn’t be that bothered really, but the crux of the matter is that we pay for Membership, and at the moment, HQ are not delivering and managing to expectations in a number of ways. 

Afternoon

The club’s voucher scheme was a win win. Cash flow for the club and a 20% discount for members. 20% of £X million worth of vouchers sold is a lot and equates to a fair few free nights. Slightly more than the £12 given by the other club I think.

We’re all free to make a choice where we use our vans, no handcuffs involved😆

JK

ps, took 2 hours to post this!

I see that the web page is still showing incorrect information .How can it take in excess of 24hrs to remove it . I get the impression that CMC's attitude is ""  The plebs are winging again , ignore them they'll go away ". Rather a shoddy way to run a business.