Exploiting the members
Comments
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Think about it, Rufs, and ask yourself who would pay for the 'free' stays. The answer is you and I and every other member by way of increased membership and/or pitch fees.
Elsewhere it's been commented on that we are the lucky generation and future oldies will not be in our furtunate position. Others say families are the ones who need financial help by way of reduced fees in school holidays.
In short, no, I don’t agree with your suggestion.
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as i said just a thought, loyalty schemes based on a similar formula are in operation, it might just encourage the older end to get out more and increase occupancy, which increases revenue, i know is pretty good just now, but dont believe all the figures, i stayed on 2 club sites last year, popular sites, in September and 1 was only 50 pct full.
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Well I was replying to your post about how the current system was a USP with its no deposit and cancellation rule:
but the present system without deposits is at this time what attracts many older members as the recent post and us ,,,was the USP that this club had over and above most other pitch providors,in the UK,
Maybe a few minor changes but it's happening, deposits and the new cancellation period are in. Maybe the club will do a U turn and bring the good old days back but I doubt it.
Lots of information on the FAQs if anyone is interested.
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Except as others have posted on not just this website , the USP that has been thrown away, and especially for as also posted the growing older population and as a recent poster said is it now worth booking with this club,
We use FM a lot all year , and it is very noticeable the age of those who keep the site viable especially off peak and this time of year, ,those as my OH now ;really appreciate what this clubs present USP can mean to keep being able to get away,
If you have kept up to date we had to cancel a site from Friday just past because we had a phone call for a hospital appointment tomorrow we were originally going to FM today
JK mentioned the dedicated? line to discuss deposits? at our age we want less stress not more
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No what he said was:
There will be a dedicated line of communication for members to discuss with a member of head office staff who think they should get their deposit back
So you're saying that FM is not viable as it is only kept afloat by people of your own age? is that correct?
If you want to discuss possible changes and feedback to the new system that is great but to go over the old system? Move on JVB.
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I would have thought that the old system when comparing it with what is planned, needed a lot more discussion than the club it seems wants as the lack of communication , when it was first in the blue sky thinking stages seems to prove
All the add costs and administrative costs this new system to be included when looking at site price rises
As mentioned previously not just by me ,all that was needed to as we have been told to stop the large? amount of short notice cancelations was to extend , as has been done with the deposits system was to extend the 72hrs to 21days cancelation period
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April is going to come as a huge shock all round really. More folks will be out discovering what the new prices are, the VAT relief ends, and then, if all is ready, the deposit scheme kicks in. So, a year of changes. We made the most of the VAT relief, made a big difference to a Club stay. We book late, if we book at all, so we will cope.
But prices have rocketed this last year. Most of CLs have also increased prices, £20 is now more the norm.
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Sorry, JV, I don’t keep up to date with your personal life but cancellations can happen to any of us for any reason at any age. It’s not something peculiar to older age but can be more likely. There comes a time when we must all ask ourselves if trying to carry on as we did 10/20/30 years ago is the sensible thing to do and if our answer is "yes" then we must bear the consequences of that decision.
Did you misunderstand JK's post, perhaps? The dedicated person is there to help if you feel you have grounds for a deposit refund and not to add stress.
Yes, the club has binned its USP and I don’t like it either but I accept it makes good business sense and see no point in continually posting about older people cancelling due to health issues. That’s just what life chucks at us and we live with it or get out.
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He didn't even say channel JVB.
There will be a dedicated line of communication for members to discuss with a member of head office staff who think they should get their deposit back
I think expecting the same person is a bit much?
...to see reason
But whose reason? In my view the club is doing far more than it could or should? Many other providers simply say you won't get your money back whatever the reason at least here there might be a chance?
The club can't be expected to cover all possible eventualities.
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For the sake of clarity, JK said "There will be a dedicated line of communication for members to discuss with a member of head office staff who think they should get their deposit back."
To be brutally honest, JV, if you find the prospect of asking for a refund to be stressful, maybe it’s time to re-evaluate a few things.
Anyway, we have strayed from the OP into territory appropriate to the new site booking system thread so I suggest we leave it there.
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JV, there is little you can tell me about stress and the cure has been that if I find something stressful, I don’t do it.
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Like TW said if you find being in a phone queue stressful and the whole system going to be in place then maybe choose another way.
Short term - book for this year and up to 2023 now?
We strayed into the new booking system so perhaps this should be on that thread.
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I'm just trying to be helpful JVB.
The old system and it's unique usp won't be coming back.
The new system will be easier overall than you're imagining.
I don't see anything major to get stressed over.
Enjoy FM & happy birthday.
JK
No exploitation either
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Not rocket science ,It is simple supply, and demand
Not sure what paying a membership fees has to do with supply and demand
If you want to stop this, then schools need to stagger their holidays so there is no surge, from members to book pitches0 -
We are already booked into next year and hopefully will be able to honour them all ,I am just trying to maintain a another scenario that it seems many including those who thought up the idea of the throwing away this clubs USP, do not really understand or acknowledge how many the deposits system will affect
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"do not really understand or acknowledge how many the deposit system will affect"
That would be EVERY member and non member making a booking JVB.
JK
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Has anyone got a suggestion for simple travel insurance to cover cancellations of booking and very little else?
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Yes we did. Left school one Friday age 15 July 1967 the following Monday went to work, outdoor job hours of work 7am to 7pm Monday to Friday no private pension scheme, no cold weather payment. Age 18 joined army spent 3 years there no private pension scheme. Age 21 Left army became an HGV driver 15 or 16 hour days the norm no private pension scheme no cold weather payments, if heater worked you was lucky. When aged 30 the best thing happened got made redundant and fell on my feet. Got a public sector job with pension.
what I am saying is not all boomers had good jobs with good pensions and perks.2 -
If that really is all you want then the simplest way is not to make the ferry booking till you are ready to travel, and not to book overseas sites at all. But I think you really want more from travel insurance than just cancellation of bookings. For instance we know an innocent driver who was crashed by a drunk inFrance- she had insurance pay for a long stay in a French hospital followed by an ambulance flight home escorted by a medic.
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Now we enjoyed the site and would certainly use it again if we were still members of the C&CC.
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This is perhaps a question for JK, I have not sure its been discussed thus far but I may have missed it. So the question is what if you leave a site early? Currently if you leave a site early (not to go to a different site) you forfeit one nights site fees but get a refund for any days in excess of the one you forfeit. What happens in future? Logic would suggest that you no longer get any sort of refund. Is this how it will work under the new scheme?
David
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Maybe I should rephrase that DT-‘all the boomers who chose a good job got one as there were plenty of em’ when you were a teenager you wouldn’t have got a ‘cold weather payment’ they were/are for pensioners👍🏻
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Just shows no two of us are the same. My worst gripe was the traffic noise at the top of the site where we were unlucky enough to pitch.
We've not been to the Lydford site since it’s been an AS but used it a fair bit when it was a C&CC site and enjoyed our stays there.
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