New Site Booking System
Comments
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Yes SteveL, I did get a confirmation email thanking me for updating my preferences because I selected ‘SAVE’, however, as I didn’t change any of my preferences and my boxes were clear to receive emails since day one, WHY DID I NOT GET THIS IMPORTANT NEWS LETTER?
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Well ... today I was invited by the Club to participate in a 'chat'. Unfortunately the link didn't work but has now been rectified. The survey gives the opportunity to give your views... so I encourage all to do so. The end the survey requires your membership number so have it to hand.
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Sorry SteveL, not shouting at you but trying to press my point to management that their email system is broken and need’s rectifying.
Should I expect an apology from the club for failing to notify me of new rulings prior to them auto renewing my membership today?Please send it via email🤣🤣
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I have flagged the email situation up to Rowena so hopefully she will be able to throw some light on it.
David
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If a number of bookings are made putting together a tour say 4 the deposit paid is based on the total cost of the 4 bookings, if for whatever reason the first site booking is cancelled after the 21 days do you loose the full deposit paid for the 4 sites.
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It was my understanding that deposits would be calculated separately for each booking but then added together so you only make one payment to cover the tour. Therefore, each booking and its deposit is treated as a separate entity apart from only needing to make one advance payment.
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That's how I read it TW, but I do not see any advantage in paying the one deposit. Keeping each seperate makes more sense for me.
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As well as interspersing with the Camping Club, CLs, CSs and commercials, I usually do not book all of a trip at once, rather working through the route since what I book at one site influences what I need from the following one(s). I wonder if there is anyone who books a whole tour using consecutive Caravan club sites - apart from those writing an article for the Club's magazine.
I fear this is just yet another instance of the Club inventing something that we don't want or need, and trumpeting it as an advantage. No matter how many they invent it can never replace the loss of 3 day cancellation and deposit free bookings.
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But surely part of the new system is about allowing you to book several sites in a tour or in fact at different times in one go rather than all separately? The system then just collates all the required deposits as one figure which does make sense. I imagine if a change is required to one site the system just decouples that part of the deposit?
David
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Afternoon
Exactly that DK, very straightforward.
JK
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We booked a little tour that featured three consecutive Club Sites a couple of years ago, mainly to watch the World Cycling Championships. Bolton Abbey, Lower Wensleydale, then Hawes. We altered the number of nights we wanted between BA and LW, and the Wardens at the time simply did everything for us, all very easy.
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Edit to previous post...
The 5 non club sites all required a deposit....ranging from £25 to £50 which have been paid....Further, the final payment date varies from 7 days to 28 days prior to arrival.. Cancellation terms also differ with 2 deposits non refundable..
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It is true that in recent years I have not done a tour covering more than four sites; however, prior to that some tours covered a good many more, mostly with the CAMC/CC (and now, exclusively so). I tend to stay longer at each site these days than in my early years so trips tend to involve fewer sites. I always book my sites in advance whether I am going to one site or ten sites. I plan the whole thing in advance. In any case, these days, with sites so busy, one surely has no option if you want to be sure of a CAMC pitch.
I think my need to book everything is a throw back to my youth when my father often took us on holiday without making any reservations; my mother's stress at the uncertainty of whether we were going to find a room has always lived with me, and was passed onto me. Having said that, we always did find somewhere, even if sometimes it was not in the most salubrious of hostelry.
That's just me and we are all different; so the phrase "working through the route since what I book at one site influences what I need from the following one(s)" is not even one I can interpret. Such a way of going about things is not part of my DNA!
On the second paragraph, well, that has been well argued here already. I will only say again that I think the changes are necessary and long overdue; the "loss" of 3 day cancellations and no deposits is no loss at all. I find it a bit arrogant to assume that "we" neither want nor need these changes. That is a pretty mighty assumption on behalf of members. The evidence of this thread is that there are plenty who welcome it.
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I find it a bit arrogant to assume that "we" neither want nor need these changes. That is a pretty mighty assumption on behalf of members. The evidence of this thread is that there are plenty who welcome it.
Having been on this thread for some time I would disagree with you, there are some who welcome it, there are quite a few who do not in my opinion like me most have just accepted it but do the very few who have posted on this thread represent the members I suspect not, the majority will not have a clue about this post or I would have expected far more input wether for or against so arrogance works both ways.
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With the posts about lack of real communication about the Deposits and extended cancelation period, and conversations OH and I have had off CT there is going to many members ,who it seems ,have not had what I would expect from the clubs marketing department if it was anything that was going to enhance the clubs status in the world of the leisure industry
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"That's just me and we are all different; so the phrase "working through the route since what I book at one site influences what I need from the following one(s)" is not even one I can interpret. Such a way of going about things is not part of my DNA!"
Yes, we are all different...as AD mentions, EasyT 'always' books 5 nights at every site...when we visit places it may not hold our interest for that long and we would want to be moving on...then the next place turns out to be far more engaging and we could spend a good deal of time there exploring..
agreed, no one size fits all but, for us (especially overseas) the huge advantage of a MH is the ability to move on when we want to, not when the booking says we do.
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Morning
Just out of interest BB and 'cause I get bored not being in the sun!! I've been going through some of last seasons figures for my site. We were full from Whitsun bank holiday to the 2nd week of September. The majority stay was 14 & 21 nights during that period. 65% of the 14 day stays were motorhomes and 40% of 21 dayers were also motorhomes. So, although many tour as you do, there is a huge chunk who stay put.
There indeed many people like EasyT who book up tours a year ahead, and many are motorhomers who "caravan" in their vans.
JK
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Surely that wasn't a non facility site JK? I have never stayed more than 7 nights on any site in the UK with a motorhome and I am struggling to think of one I have used more than that when I had a caravan! In my 30 plus years of touring, most if not all my long stays have been "over there".
peedee
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