New Site Booking System
Comments
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You must have thought that silly remark was so good you posted it twice but, no matter how hard you try, it doesn’t make up for you getting the wrong end of the stick.🤣🤣🤣
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Indeed WN. We had a conversation with the staff at Marazion. Never seen that Site as busy. Outfits out and then in every day. We had the choice of two pitches on our mid afternoon arrival. By chance I found a third. Frankly, the Club would be silly to close it at the moment, given the demand for campsite pitches down there. It only has a short season anyway. COVID probably gave it a reprieve luckily. With a bit of investment, I am sure it could survive.
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Carnon Downs is miles from Marazion and they’re chalk and cheese! I cant think why you’d imagine there's a connection, Arch.
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We intend to remain in both clubs but one point I didn't make was that over the last seven years we have booked C&MH sites exclusively mainly due to the ease of booking without deposits, it is unique in the industry apart from some Certified sites, this feature must I would have thought result in reduced bookings if withdrawn.
Also we have seven grandchildren below 10 years old, and at short notice we are asked to step in so bookings being flexible is an advantage.
Maybe we are in a privileged position as we can be flexible with dates but when this is introduced we will end up using alternative sites and paying deposits,this will over the network improve availability so it will probably be seen overall as an improvement, time will tell.
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I have to say I found out about this today from another member who brought it to my attention, been a member since 2011, I receive sales emails promoting products but to me this change should be clearly publicized so that everyone is aware of the proposed changes.
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I've met a number of people on the Lizard and St Ives who were staying at Carnon Downs I've stayed there myself so know they don't compare, what I'm saying is the people who make the decisions in the club will see it as a excuse to put another nail in the coffin of Marazion.
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We can’t second guess them but don't put ideas in their heads.🤷🏻♂️
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Along with the forum, it’s also on this website, been in the magazines and the subject has been raised at least twice at AGMs. I’m not sure how you missed it, ric.
No doubt further publicity will be given to it when plans are finalised.
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Not just the IT department that are less than efficient then.
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Morning
Your last sentence is very true TTDA. Unfortunately.
JK
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Not correct, in the article the club states it is to reduce speculative bookings
So it is both mine, and the clubs logic
The club does tell us that is 950000 lost days and of that and over 25% of those days are cancelled just before the 72 hour deadline
No commercial site could financially stand such a system ,where 25% of days being cancelled with out deposits to give them some financial protection
The reason the system is changing is due to the members that abused the system
It is not members like me that has a problem with a deposit system, as i do not do speculative bookings. its is members that like a speculative system with no penalty, that oppose the change4 -
So you claim that many of the posts that oppose the changes are not from members that speculative book
Explain how it is a slur ?
My comment does not slur those that do not speculative book ,as it does no apply to them
Neither does it slur those that do speculative book , as it is not a slur, it is true0 -
No company could stand 25% of it turnover being cancelled, with no financial penalties to partially compensate, for that lose of turnover, or by charging those that do not cancel more then they should , to pay and compensate for those that cancel, with no penalty
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TMTO, I think you would benefit from re-reading the club's statements and recent posts, including your own. I can do no more to help your understanding.
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We like many others plan well in advance with the intent to take up all bookings made. However, any booking made in advance, especially several months is speculative, (engaged in, expressing, or based on conjecture rather than knowledge ) as you have no certainty / knowledge that you will be able to take it up. The club has actively encouraged this sort of booking by advertising you are able to book a full year ahead. As the majority of the cancellations are rebooked there is little financial penalty to the club. Although deposits will definitely improve cash flow,
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you may have missed the statement (AGM Q&A) that many of the cancellations are resold, although not desirable it is not all lost income.
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I have the clubs statement in front of my now, so what is it you claim i do not understand ?
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So what is the problem with paying a deposit, if you are genuinely intending to go ?
There in no certainty in anything, if it is a minute away or months away ,that excuse is irrelevant ,if you are genuinely intending to go
We have booked 4 weeks down south in June, and though we wanted to go with the club ,we have been forced to go with two commercial sites ,as two of the club sites we wanted to go to are already booked ,and as the club has admitted probaly at least 25% of those bookings, are speculative
You say the the majority of the cancellations are rebooked, your evidance to back that claim?
Even if that is the case, that is no excuse for making speculative bookings ,as in our case that mentality has lost the club turnover.2 -
Whilst I prefer the current system, I don’t have any problem with paying a deposit, I already do for our C&CC bookings. The point I was making was that your advance bookings are as speculative as anyone else, as you don’t know you are going to be able to go. You seem to equate anyone who prefers the current system with someone who abuses it, which is far from the case.
As the club is going to continue letting us book 1 / 2 nights as well as longer periods, where as a lot of commercials have minimum booking periods. I don’t think deposits will make it that much easier to get full weeks, the weekends will still go first, especially at popular weekend sites. As to evidence of cancellations being rebooked, I refer you to CS’s post above.2 -
Has anyone on this thread knowingly been unable to book a site because of speculative booking, there are many reasons to cancel or amend bookings at the last minute such as illness, bereavement, family crisis etc I thought the club contacted habitual cancelers it would be intresting to know how many letters they send out,
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If you failed to secure a booking due to the site being full, I'm not sure you'd know why those places had been taken, nor if some were later released due to someone cancelling a 'speculative' booking.
we pretty much take all our bookings, but we don't book club sites far in advance, as 3/4 of our touring is overseas.
But, of the other 7 weeks or so we are touring the UK, it's really only our New Year break that we book or for another specific reason....for example, we are going to a concert later in the year and booked the local site to correspond.
however, we did want to visit one specific 'honeypot' a few years ago and our lackadaisical organisation (touring on a whim...) didn't cut the mustard, so I booked really early and selected two dates, without a clue as to which one we would take...
it would certainly be weather dependant...the site has a pool and we required sunshine...and to fit with our ever changing diary..
so, I guess you could say that one of those bookings was speculative, so you can blame it all on me😉
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Has anyone on this thread knowingly been unable to book a site because of speculative booking,
If you consider all bookingw speculative then the answer is yes. I have had reason to complain on previous threads and last year three of my bookings fell foul to the current system. Attempts at bookings were made at least three months in advance only to find all the dates I wanted were not available. On two occasion they did become available closer to the time but the third only became partially available. On all of the occasions I went elsewhere. The Club lost 10 days bookings from me.
peedee
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It contacts those who cancel late (I think) and/or don't show, ie after the 72 hour chop off time with an automated letter. Three of those and you could lose all future bookings. As far as I recall no details of the numbers have ever been disclosed.
I wonder what will happen in the new system if one cancels after the 21 days or do not show up? Lose you deposit and a letter?
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But on the other side to that they probably resold them and didn't lose any or much income, they just didn't get yours.
Also if deposits are refundable before 21 days, or even transferable within 21 days I think nothing will change apart from now availability will become available at day 22 rather than 4?
Certainly nothing will change for weekends in my view.
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It is not a matter of preferring, for obvious reasons, i prefer the present system .
It is a matter of being fit for purpose, and members that have abused the system have proven that the clubs present booking system ,is not fit for purpose
I also have to disagree with you, speculative bookings are not the same as genuinely intended bookings,
There is a chasm of difference between booking sites you intend to go to, unless an act of god intervenes, and a speculative booking , especially weekends, where you hope you might be able to go ,or let say the weather forecast is not to great , and you know you can easily cancel , with no meaningful consequences ,and if there is a financial loss. it is not the member that has to stand it, but the club ,and other members by the club passing on that loss to other genuine members ,0 -
Yes
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