New Site Booking System
Comments
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The previous post advocates a choice of pitch for those who are able to arrive at site before or just at site opening time and join the grand prix to bag a particular pitch. I guess it's all a question of where you believe fairness starts, at the booking phase or at arrival?
After many years of membership, I find the site plan, google earth and various other tools invaluable for making an informed choice of pitch for sites that I haven't visited before. However, there are many sites that I return to, so I already know my preferences.
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I read it to mean that a deposit is calculated for each site booking, whether a tour or not, but all those deposits are then added together so you only make one payment.
You will pay a deposit for each site but only make one card transaction to cover however many sites you book.
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Sorry Missed that on the QA page, so even site staff when advised did not understand it or were not given the full information on their pre release info
That could be interesting when trying to alter a tour if deposits already calculated,
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Dave
Also looking forward to being able to book the pitch type I want. Interestingly, for those that are often sceptical of Club methods and motives, it does really seems as though they have listened to members concerns on this particular point.
I think non members are a bit of a red herring. The Club have suggested they make up less than 2% of total bookings and I imagine a fair slice of those non member site nights are spent at the likes of Abbey Wood in London and the Edinburgh site which tend to draw a lot of overseas visitors? Also not much the Club can do if it is a condition of the site lease?
I suppose the hope of taking deposits is that those that are inclined to book a lot of sites a long way ahead knowing that they will/can cancel at the last minute will be discouraged from doing so because A) They will have to pay a deposits and if they book a lot speculative weekends that is a lot of deposits and
They have to cancel much earlier to avoid losing their deposit which will give others, particularly those that don't book so far ahead, the opportunity to take up the cancelled bookings earlier? One could argue that it would have been simpler for the Club just to change the 72 hour rule to the 21 day rule but without deposits much of current behaviour wouldn't change?David
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It happens
but they may now also have the same info as members have as some say we are normally the last to be adviised?I mentioned in another post ,that on a couple of club sites there was an A4sized poster aimed it seems at new members ,,so I though I would take a picture of it so I could post it on here word for word ,,the last two sites we have been on had not seen it and were going to find out why as they said it would be helpful to have it as a handout
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What an unexpected bonanza - - - - - for the people selling holiday insurance !
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I do wonder how many people who will have paid a deposit that they are going to lose by not cancelling 21 days before due to take up the booking will be bothered to contact the club to cancel said booking thus freeing it up?
A fair few I suppose but there will still be quite a few that won't so pitches may well still be empty despite the clubs efforts. There are people out there who don't think of others. One only has to look at how many don't turn up at Restaurants etc.
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I'm wondering if those sections of the new rules that have yet to be defined might be influenced by all the generated chatter online...CT, Facebook etc..
perhaps a really good way of testing the water is to leak a few ideas ahead of launch and, when members realise big changes are coming, will give their honest 'warts and all' view...perhaps the club is watching closely?
personally, I don't really care about the club using deposits, using commercials as club alternatives, we're used to seeing different, 'more stringent', T&Cs.
Below is a not untypical set or conditions, taken from our New Year destination. Again, not of concern as we are fully committed to going...and also have annual travel insurance.
Cancellations and alterations (Touring park and Tents)
All cancellations must be in writing
Up to 14 days prior to arrival date;
Full refund on pitch fees less £30.00 non refundable deposit per pitch.
2-14 days prior to arrival date;
Full refund on pitch fees less the £30.00 non refundable deposit per pitch, only if we are able to re-book the pitch(s).
Less than 48 hours notice;
No refund on pitch fees will be given.
Alterations to a booking need to be made in writing at least 48 hours prior to the date of arrival and are possible only at the discretion of management. The balance of a booking cannot be reduced within 14 days prior your arrival date.
We do not offer refunds for early departures or alterations during your stay.
We highly recommend that customers take out insurance against aborted holidays due to sickness etc.0 -
I do wonder how many people who will have paid a deposit that they are going to lose by not cancelling 21 days before due to take up the booking will be bothered to contact the club to cancel said booking thus freeing it up?
That could be kept track of in the same way cancellations are kept today and repeat offenders could receive a punishment.
peedee
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perhaps a really good way of testing the water is to leak a few ideas ahead of launch and, when members realise big changes are coming, will give their honest 'warts and all' view...perhaps the club is watching closely?
Well so far it has not generated a great deal of the expect comment, perhaps because it has been drip fed and contrary to what some think, it is welcomed by the majority?????
peedee
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Now I wonder who that might be Nav🤔😂
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I think a lot might be hibernating at the moment PD. Those who like to be organised and can, will have done next years primary bookings, and of course won’t have noticed any different. Come March, the VAT savings go, the new prices will be there, and a little bit later, the deposits come in. Early days yet for most Members.
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I do wonder how many people who will have paid a deposit that they are going to lose by not cancelling 21 days before due to take up the booking will be bothered to contact the club to cancel said booking thus freeing it up?
That could be kept track of in the same way cancellations are kept today and repeat offenders could receive a punishment.
That might well be illegal seeing as The Caravan Club is keeping their deposit.
Which has me wondering when the deposit is forfeit. 8pm that night? The next day? When the number of site nights it would cover have expired? And what about when multiple booking are covered by one deposit - are all bookings immediately forfeit?
Just remember the slogan "We are the beta testers, Happy chaps are we".
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Peedee
I think its generated more comment elsewhere in the Facebook Group I mentioned which now has 1300+ contributions. It is difficult to judge how the reception of the idea is going down as there seems to be as many in favour as those against! Clearly many had no idea it was on the cards. On CT most, but not all, discussion has been between contributors who are regularly on here. That might change as more people become aware of the change in site bookings.
David
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Nav, it does not appear that multiple bookings are covered by one deposit. They seem to be separate deposits made in one lump payment. See earlier posts.
Really, there is little point in speculating. We will learn the details in due course and then the grumping will rev up.😄
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Those who like to be organised and can, will have done next years primary bookings, and of course won’t have noticed any different
Agree.....apart from a December booking yet to finalise....all of my primary UK sites are booked, all serviced pitches (so will not have to worry about pitch types)...saving me £400 in deposits..the upcoming December booking will add another £60...
Will definitely be a rethink for 2023
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Next year may well be our last year touring so December this year into December next is fine by me and we are not bovered about pitch types, and Nov and Dec next year should only be hardstands any way, as will probably be into April 2023 which is very much for us probably not available
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Evening
The poster you are referring to was posted to every club site on the network jv. There are obviously some people who like to recycle before reading? Just saying
JK
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