Booking ahead is unfair at some sites

ChrisSummers46
ChrisSummers46 Forum Participant Posts: 1
edited January 2022 in UK Campsites & Touring #1

Hi everyone,

Not sure if it’s just me but since starting caravan life I have found one site which is busy most of the time and this site is chatsworth park. What is frustrating is you can book space here well in advance but noticed that people release their booked space indicating that they only booked in case they want to go. Maybe a small deposit would stop the crazy booking system.

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Comments

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited November 2021 #2

    See >this thread<

    peedee

     

     
  • eribaMotters
    eribaMotters Club Member Posts: 1,193 ✭✭✭✭
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    edited November 2021 #3

    I'm guessing from your screen name that you are new to the forum. I've not been on here very long and I've seen this situation covered several times. 

    I'm one of many who totally agree that deposits are the way forward. The current system is abused by a bunch who book on spec, just in case.

    There is another post running at present that would suggest changes are ahead. 

     

    Colin

  • Unknown
    Unknown Forum Participant
    edited November 2021 #5
    The user and all related content has been Deleted User
  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited November 2021 #6

    The club has stated that this (what the OP talks about) doesn't happen as often, or as much as people complain about. It's more than a CT 'myth' than reality. Everyone 'knows' someone who does this but who this someone is is never made clear? 

    Also with any booking far in advance as one year all booking are 'speculative'. Even a few months really, no one knows what's going to happen so far in advance and most bookings are made in good faith that they'll be taken up. 

    But deposits are coming but will it deter this alleged speculative booking? One books a weekend for a £25 deposit (one night?) is that enough? There has been talk of having a 31 day cancelation period, six weeks? I can't see the club having non refundable deposits but if that is the case won't affect me.   

    All will be releveled soon(ish) but still likely to be a year at least before they are introduced. But for sites like Chatsworth I personally don't think it will make much difference.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2021 #7

    There are many other reasons that in some peoples perception , think is down to others booking and then cancelling at short notice,

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited November 2021 #11

    Maybe a small deposit would stop the crazy booking system.

    Given that a two day weekend break can cost up to £112.40 for a family of four (2 adults 2 children). I don’t think a small deposit is going to make much of a difference at sites like Chatsworth. Even if it is non returnable or transferable.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2021 #12

    Deposits were in the past no deterrent to some members not arriving at sites, that was back in the 1990s when members could book several sites for the same dates (that has thankfully been eliminated with the on line booking system) and deposits were £5 -£10 per site booking, 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,045 ✭✭✭
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    edited November 2021 #13

    I think the simple reality is that the Membership has exploded this year, lots more folks have bought outfits and are wanting to use them, and use them into the Winter months as well. Chatsworth has always had a good weekend following, the Estate and other areas around are very very busy at weekends year round. Castleton Club Site is another that is very popular, being a mere 30 minutes from centre of Sheffield. I noticed the private site between Hope and Castleton was very full last week, and that’s despite the weather. There’s lots to do close by, so locals are making the most of weekends and getting out there.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2021 #14

    Where we are in the Norfolk Broads, although not full the set is very busy, and the weather is very changeable ,and the site is not really near anywhere Wroxham is five miles away

  • dinny
    dinny Club Member Posts: 17
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    edited November 2021 #15

    Totally agree with compass 362

    Same for all members 

    Although  would not like deposits but if that's what's coming looks like I'll be paying them

     

  • compass362
    compass362 Forum Participant Posts: 619
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    edited November 2021 #16

    Indeed the current club booking system does suit me very well indeed thank you 🤭, along with the many other thousands of satisfied club members.

    It's a shame when other can't get what they want , when they would like, but pitch availability here in the UK is at a premium because of the massive amount of new people taking up touring either caravan or motorhome.

    Pitches here aren't as plentiful as some members love to shout about & continually labour the virtues of touring over the channel in mainland Europe where pitch prices are said to be as cheap as chips😴. 

    Commom sense dictates a number of people will always be disappointed with their lot & life.

    That's the way the cookie crumbles....nowadays unfortunately . 😁😘

    Ps I'm a friendly kind of person..... some of the time.😋

    And please don't confuse comments being unfriendly.... with actual facts. 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited November 2021 #17

     Not sure how long you have been a member but trying to get into sites like Chatsworth can be a bit of a lottery unless you are prepared to book a long time ahead. The situation has been further complicated by COVID which has meant many more staycations and new people taking up the hobby. I have noticed there are lots of sites which seem to be difficult to find space on this year. Strangely the later you are willing to leave it to book the more likely you are to find space. As has been mentioned elsewhere the Club is currently reviewing its booking systems and the betting is that deposits will be introduced. It remains to be seen if people are willing to pay deposits and how far in advance they are willing to do it. For sites like Chatsworth (and there are others)  it may make no difference at all as they are so popular.

    David

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited November 2021 #18

    The club has stated that this (what the OP talks about) doesn't happen as often, or as much as people complain about. 

    But they would say that, at least prior to the projected deposit imposition. Why then have they decided to revert to taking deposits?

  • Geejay
    Geejay Forum Participant Posts: 232
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    edited November 2021 #19

    Gosh, 362, I didn't know there were 2 classes of Member - those who've been one since before the war, and those, like myself who've only been a member for 10 or so years.  Oh, wait a minute, there's a 3rd class, those who've only recently joined.

    How dare 3rd class members express an opinion!!

    To paraphrase a well known maxim, sometimes it is better to be thought a miserable old git than to post a comment and remove all doubt.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited November 2021 #20

    I, or the club, was talking about block booking and to answer your question - could well be, and I don't know. But state it they did during the Q&A session during the 2020 AGM.

     

  • CaravanRamblings
    CaravanRamblings Club Member Posts: 52
    First Comment
    edited November 2021 #21

    You are absolutely spot-on. Ignore the usual unfriendly replies from many on here. If you stick around you'll learn to get used to it!!

    We are now as good as anyone at "gaming" this antiquitated system but unlike many others, at least we recognise that things need to change for the good of the club and all of the members.

    You don't need to ask the club for stats. If you want to book a weekend away, wait until Tuesday morning when the forecast is rain and you'll find endless availability.

     Hopefully the deposits will be meaningful. Including loss of full payment if cancelled in the final month. That's what holiday insurance is for.

     

     

  • CaravanRamblings
    CaravanRamblings Club Member Posts: 52
    First Comment
    edited November 2021 #22

    "

    It remains to be seen if people are willing to pay deposits and how far in advance they are willing to do it. For sites like Chatsworth (and there are others)  it may make no difference at all as they are so popular.

    David"

    Really???

    They certainly aren't going to find the same system anywhere else so they'll pay a deposit or stay at home.

    Surprised it's taken the club so long to wake up to this...

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited November 2021 #25

    I think it depends how specific one wants to be about site/date selection.

    Like Steve, and many others no doubt, we were consigned to touring in the UK once the April lockdown was released but a mix of CL, THS, commercial and Club sites have seen us squeeze in 12 weeks so far with another three weeks upto New Year..

    there were obviously some limitations but, again like Steve, we are retired and can move dates and places about a bit to make the tour 'fit'...this is this is the bit that is really difficult for working families and sometimes no amount of 'forward planning' can make it all come together.

    While I understand the different range of commitments retired folk have (we have them, too....) we oldies certainly have an 'advantage' over folk with work and school prominent in their diaries...

    a first year member is certainly going to find it 'tricky' playing catch up with those who've had a year to book...

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2021 #26

    We live in exceptional times  when many who would travel overseas are now doing staycations. 

    As can be seen with the very High numbers of new members with both major pitch providors 

    Also with the very High level also over the last couple of years of LV ownership ,it has been at times difficult to put together any tours or the usual two week holidays on many sites in this country, unless booking very early

    With the now opening up of borders ,there is a possibility.   there will be an easing of pressure on site availability in the UK ,next year ,

    And it seems from conversations and articles in some media,  there could also be very many used low mileage. LVs on dealers forecourts 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2021 #27

    It made very little diference to non arrivals or short notice cancelations when this club had a deposit system, before the booking system was computerised for members to use

    According to club information ,non arrival figures were less after this system was introduced

    But this year it has gone up according to site staff and it seems to be new members with motor caravans and campers that are the most non arrivals

  • Cecil 1
    Cecil 1 Forum Participant Posts: 1
    edited November 2021 #28

    For me, a user, the club is a most unusual place for the trust, dignity ease and civility it projects and allows. The introduction of deposits would remove what to me makes it very special. I'd be worried of a shift in values of distinctive club towards an anonymity of many commercial organisations. 

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited November 2021 #29

    I don't really mind either way re deposits...if they come, they come...however, I do think the '72 hr' cancellation period is too short and this could easily be moved to a full week.

    if deposits are supposed to sharpen the mind re 'commitment' then we can't still have folk being 'undecided' 3 days from arrival.

    with pitches only being returned to 'stock' 72 hrs before being due to be used, it's more likely they will be snapped up by those who have the time to 'keep an eye on' the late availability...that won't be working mums and dads...

    While a lengthier period would still favour those sitting at a PC but it might just give a sporting chance to others.

    it depends how much 'commitment' the club is looking to get from bookers moving forward....I'd have thought 7 days prior is better than 3.

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited November 2021 #30

    I took David to mean any difference to the ease of booking, rather than wether folk would choose not to use CAMC sites.  Personally I do not think it will make a significant difference at a site like Chatsworth, there are just so many wanting to go there. It might end up being a different set of folk who book well in advance but undoubtedly it will happen.

    Yesterday I tried to book a C&CC site for October 22 during half term. The only pitch on offer was grass without EHU, everything else was booked up, despite a £25 deposit. I wouldn’t rate it anywhere near as go to as Chatsworth either.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,045 ✭✭✭
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    edited November 2021 #31

    Personally, I think we are moving towards new times in terms of the “Club”. It’s appointed a new Director of Sites, Operations or whatever the title is, and it’s going to become more competitive in terms of what it offers, and how it’s marketed and sold. Underpinning this is a raft of marketing posts designed to keep an eye on trends, the competition, and making sure the Membership grows.
    Any prospective new Member could be forgiven for thinking that payment of a fee will buy them a guaranteed pitch where they want, when they want, but the reality at the moment doesn’t meet that expectation, partly because the Club is struggling with staffing issues, partly because newer Members won’t be fully conversant with just how popular some Sites are, and possibly because there are just not enough Club pitches to meet the current unprecedented demand.

    Deposits are not going to be the nirvana some think they will be, at least not alone.