Is there a tool issue with "Late Availability"?

Rafal W
Rafal W Forum Participant Posts: 5
edited October 2021 in UK Campsites & Touring #1

Hi

Anyone have issue with the late availability tool?

https://www.caravanclub.co.uk/uk-holidays/uk-search-and-book/late-availability/

It keep shows all sites all dates as FULL. :/ Checked some of them and many of them have pitch available.

Tried laptop, mobile, chrome, safari, clean cookies.... any ideas please?

Many thanks.

 

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Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited October 2021 #2

    I suggest you contact the club via the Contact Us link or Live Chat. Unfortunately, it’s now Friday evening…..

  • Rafal W
    Rafal W Forum Participant Posts: 5
    edited October 2021 #3

    Thanks but tried it already. Apparently, it was fine on his computer.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited October 2021 #4

    That wasn’t very helpful of him!

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited October 2021 #5

    I have tried it ,and it does show as everything full? But the full is in shadow, I do not use the new system , would it be brighter if actually full?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2021 #6

     It all says full on my search. Was this an upgrade, it needs attention!

  • Rafal W
    Rafal W Forum Participant Posts: 5
    edited October 2021 #7

    Yesterday site was off for maintenance.

  • Rafal W
    Rafal W Forum Participant Posts: 5
    edited October 2021 #8

    Just had a chat with club agen. It has been reported to the IT department.

    and just .... just started working again :)

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2021 #9

    Sorry, I can't get it to work, just tried it again.

  • Rafal W
    Rafal W Forum Participant Posts: 5
    edited October 2021 #10

    Stopped working for me as well.

  • TomGlos
    TomGlos Forum Participant Posts: 6
    edited October 2021 #11

    Same here, doesn't work. Just shows zero availability even though individual sites have space.

    I reported it this morning via email

     

    They upgraded and broke it!

    Tom 

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited October 2021 #12

    Now why doesn't that surprise me?undecided

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited October 2021 #13

    Some of you need an I pad. Working well even here on the edge of the moor. (But we still have no mobile signal.)

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2021 #14

    Still not working for me, is it device specific, I'm using my lap top now, was on my android phone last night. I see that searches can be made for pitch types, I presume the club is slowly moving over to pitch bookings. 

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited October 2021 #15

     Working ok for me on my I pad just now.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2021 #16

     No luck still, anyone else tried it?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited October 2021 #17

    Not working on my tablet

  • Unknown
    Unknown Forum Participant
    edited October 2021 #18
    The user and all related content has been deleted
  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited October 2021 #19

    Just tried it on my iPad and it’s working OK. Although took a little while to load.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited October 2021 #20

    Just tried it on my iPad and it loaded quickly…..but didn’t work. 🤣🤣🤣🤣

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2021 #21

    Yes it loads but isn't usable.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited October 2021 #22

    Does that mean that there will be another outage tonight? I wish they'd provide a banner headlining the fact when they were going to close the site down, time and date please.

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited October 2021 #23

    Most strange that it’s not working on similar devices. Here’s one I did for the Cotswolds a few minutes ago.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited October 2021 #24

    It’s clearly favouritism🤣😂😁

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited October 2021 #25

    Tried it on my tablet (Android) not working, getting the same as OP.  Very useful...NOT frown

  • Unknown
    Unknown Forum Participant
    edited October 2021 #26
    The user and all related content has been deleted
  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2021 #27

    Pleased to say it's now working for me.

  • Unknown
    Unknown Forum Participant
    edited October 2021 #28
    The user and all related content has been deleted
  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited October 2021 #29

    Just tried it. Coming up everywhere full for me. So.......we move on, don’t waste time and find somewhere else to spend our money. Another shambles.....🤨

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited October 2021 #30

    No luck here. Same as others, everywhere full. It's also being discussed on FB

    Do HQ not read these posts?. They could at least give us some updated news.

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited October 2021 #31

    Just tried it again, no change, all full. 

    I don't do FB, but have read elsewhere on this forum that CAMC are more pro-active there than here, so maybe something will be done about it.

    It's not just the fact sites are all showing as full.  It's extremely slow to load initially, then when you have selected the region, that drop-down menu just stays there, almost completely obscuring the "search" button.  Could only just manage to click on it (to no avail of course!).

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