Constant Error Message

allanandjean
allanandjean Forum Participant Posts: 2,401
1000 Comments
edited June 2021 in How to use Club Together #1

Enough is enough!

For quite some time I have been getting the following message whenever I am using CT;

The page cannot be displayed because an internal server error has occurred.

This has now got to the stage that it happens every click I make when in CT, other than if I click on Discussions, which got me to here.

I don't want to assume its CT so if anyone has any suggestions that would be great as I have reduced mt CTing due to the level of frustration. 

 

Comments

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited June 2021 #2

    Your not alone , the club know about the situation but either can’t be bothered to do anything about it or it’s above the skill level of their IT dept 

    i don’t bother post on here much ,there are plenty of other forums that work 100% 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited June 2021 #3

    It is indeed this site, A&J, it is not you.

    What a great shop window it is for the club! 😥

  • LLM
    LLM Forum Participant Posts: 1,555 ✭✭
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    edited June 2021 #4

    Yep.  I happens to me on a regular basis.  It would appear that the IT department is incapable of correcting what appears to be a minor problem.  It certainly fills one with confidence in the company - not laughing.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited June 2021 #5

    It's good to know I'm not being singled out. Whatever device I use it happens. It happens any time early hours, middle of the day etc so not just volume of traffic. When the dreaded  message doesn't appear it takes soooo long to load a page.

    As someone has said great shop window for the club, doesn't inspire confidence in the club and that fact that it's been known about for years shows just how much the club cares. We're no longer members so I don't use the booking system or looking for sites. But I don't expect that experience has improved since I left.

    Maybe some will report the thread and just a very slight maybe they'll be a response..............

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2021 #6

    As I posted on another thread , I am quite sure the club do employ "professionals?" it is it seems the team employed are not in the salary range needed to do the correct repairs

     

  • Wherenext
    Wherenext Club Member Posts: 10,585 ✭✭✭
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    edited June 2021 #7

    I did actually send an email to Ro as requested. She replied recently asking if things had improved. Obviously I replied in the negative, so no need to report your post Bakers. They cannot profess ignorance of it. Whether they do anything positive is entirely another matter.

    I tend to find the server error appears more regularly on Apple products but still appear on others as well.

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited June 2021 #8

    Thanks for trying, WN.

  • Wherenext
    Wherenext Club Member Posts: 10,585 ✭✭✭
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    edited June 2021 #9

    Might be an idea for everyone annoyed by it to actually email Rowenna. They might be forced to do something if enough people complained.

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2021 #10

    There was a brief time when it improved and first thing in the morning it appears faster but I suppose by the time everyone has had their cup of coffee it is back to it's dismal appalling slow self.

    The booking side appears to work very well so it looks like just CT forum is the slow part. 

    The thing is as we all seem to keep putting up with it why should the club think about fixing it? As WH says unless we all complain they'll do nothing till they have to.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited June 2021 #11

    Reported your post WN, just to keep the pot boiling, as it were.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited June 2021 #12

    I'm finding the whole internet is slow at the moment, I keep blaming the impending G7! But I can't think that the club is involved in that so I'm only attempting a few posts before giving up each day. 

  • Hja
    Hja Club Member Posts: 846 ✭✭
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    edited June 2021 #13

    I find the error message very intermittent.  So went on the site about 20mins ago - got the error message, so did something else & now its OK.

    What annoys me is that when you click to "view more" in Reviews or Latest Activity, sometimes you get the next chronological ones, sometimes it skips a day, and if you click for more, you get the missing ones.  If you see what I mean.

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited June 2021 #14

    Hi All, I was pretty sure ‘‘twas not I” so have reported Nellies post reporting WNs post.

  • meecee
    meecee Forum Participant Posts: 304
    edited June 2021 #15

    Ahha - I'm glad its not something wrong our end.  Even when I can access the site it is usually quite slow.

  • Freddy55
    Freddy55 Club Member Posts: 1,809 ✭✭✭✭
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    edited June 2021 #16

    ”They might be forced to do something if enough people complained.”

    I very much doubt it. I’ve emailed twice over the past couple of years and all I’ve received is what I consider to be a scripted response. My guess is that the forum is probably more trouble than it’s worth.

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited June 2021 #17

    I know that capitals is considered to be shouting but not sure how you whisper .....................its been OK since 0630 to day and I have been able to navigate without the error message coming up.

    Lets see how long it lasts.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited June 2021 #18

    Not so for me, I've posted in the garden section, added photos and nothing went through. Very frustrating. Updating has gone awry yet again.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited June 2021 #19

    I assume a lot of the issues are device specific, other than the snail like pace of course.☹️ 99% of the error messages I get are when I try to go into latest activity. They occur on a regular basis. However, it is very rare these days for me to get one when navigating. That noise thread that disappeared the other day was the first for a while. As for the updating that has never really worked consistently and I tend to ignore it. It does mean it takes longer finding things though.

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2021 #20

    Is it just me or are things running OK?

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited June 2021 #21

    It's just you🤣🤣🤣🤣

    Server error on L/A at the moment and it’s all soooo slow😝

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2021 #22

    maybe the system knows who its dealing with?

    Actually got an error just now. Guess my ration of free time is over.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited June 2021 #23

    Those at HO know exactly what they are doing. By letting it get worse and worse more will drop off using  CT until there are so few contributors that they can turn round and say that it's not worth running it any more and so close it down. Ever since they introduced their FB page this has been their intention, whatever they might say to the contrary.

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited June 2021 #24

     Well its back to error messages for me.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited June 2021 #25

    when other Club 'improvements' are asked for, the stock response from CT is that 'it will cost money and drive prices up!'

    ps....yes, its pretty slow....noticibly slower than other sites...

  • Caravan Han
    Caravan Han Forum Participant Posts: 87
    First Comment
    edited June 2021 #26

    Hi everyone,

    Thanks for bringing this to our attention. I apologise for the slow performance of the forum.

    There is no intention by the Club to let the forum perform badly to put off contributors, or to close it down. Nor is it the role of Facebook to replace the forum.

    Please do continue to report any error messages you are experiencing and we will update you with any fixes to the forum. Rowena has closed the Snagging List discussion but has asked,

    "As the Snagging List discussion was closed as it did tend to go off topic on many occasions, I have removed this but please report any new issues you find to communitymanager@camc.com. I will be using the feedback from the old discussion to help make improvements to Club Together in the future. 

    Many thanks."

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