Good Service

I had a phone call today from a caravan club site I was booked into on 3rd & 4th July. They advised I needed to amend the booking to cancel the 3rd (this I knew via a CC email). I went onto express my concern at the situation; a site full of people rocking up at once on a potentially dangerous stretch of road. 

The warden advised me I could book my arrival slot from 9am, which I did, I I then went onto book my pitch, discussed at length as I've a puppy now, she cancelled my booking for the 3rd and took my payment. 

She went through the toilet block situation and the arrival procedure and it was all excellent service.