Any accurate update, rather than speculative

gizacuppatea
gizacuppatea Forum Participant Posts: 131
100 Comments
edited June 2020 in Club Membership #1

All sorts of things are flying round that are confusing folk on the various facebook forums etc. Just read one chap being instructed to send his vouchers into head office 10 days before his journey to ensure he can spend them ? 😱 . They assumed this club was doing the same as the other club ! 
Think its important that clear advise is given here if possible as it is confusing ! 
Please can anyone give ACCURATE info from the top....on how we are paying with vouches...... rather than speculative ?
I know its okay saying it will all be in place ...but if someone could let us know round about now , it might stop this chap sending all his vouchers  back to you . 
Appreciate any help thanks . Tried to ask the head office etc ...no answer. I know they are busy . Thanks 

 Moderator Edit:

We have other discussions already on the current situation and what will happen on 4th July, and in particular on how to make use of vouchers so, to avoid duplication, I'm locking this thread.

Comments

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,037 ✭✭✭
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    edited June 2020 #2

    Just get off Twitface and read all the information posted by the Club. If you go to the Club logo on the home page, click on the logo and all the C19 updates are there. Folks like to invent things on Facebook, a dose of the real world is good advice every now and then...

    Edit, here’s the information page.

    https://www.caravanclub.co.uk/uk-holidays/reopening-our-campsites/

     

  • gizacuppatea
    gizacuppatea Forum Participant Posts: 131
    100 Comments
    edited June 2020 #3

    Sadly it doesn't answer the question though . It states a system will be in place ...but doesnt say what that system is ? One chap thinks the system is to send the vouchers off . 🤷‍♀️ . Clarification in detail needed here . And that isnt answered on the website yet , or on the link sadly 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited June 2020 #4

    Try the chat button on this web site maybe someone from CAMC can give you further help?

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,037 ✭✭✭
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    edited June 2020 #5

    You need to read all the information provided. It clearly states that they have a phone in for arrivals so that you can either phone reception on arrival, presumably to give card details AND the voucher number to reception, who will then deal with your payment. Or, it might be a phone call prior to setting off if signal on site is not good.

    https://www.caravanclub.co.uk/uk-holidays/reopening-our-campsites/covid-secure-commitment/

     

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