Bailey Cabrera 2019 cushions

Mike Frost
Mike Frost Forum Participant Posts: 3
edited February 2020 in Caravans #1

Has anybody else had a problem with the seat cushions in as much as they collapse so much that yoy may as well be sitting on the slats for all the support they give 

I have taken this up with, Bailey and Bellfield the manufacturer Bailey referred me to Bellfield who say they are made to Bailey's spec.

If so how have you managed to resolve the problem 

Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited February 2020 #2

    Contact your dealer ,as that is who you need to contact first,or have you already done that

  • richardandros
    richardandros Club Member Posts: 2,683 ✭✭✭
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    edited February 2020 #3

    We had exactly the same problem with our 2015 Barcelona - so things haven't improved, although I thought they were now advertised as having interior sprung seat bases?

    I raised this with our dealer as a warranty issue and whilst they were willing to change them, it would have been on a like-for-like basis, so we would have been back to square one in no time.

    I took the seat cushions to a local upholstery firm who specialise in caravans and was told that it was a common problem across all makes.  When they took out the foam, it was very lightweight and of a sort of honeycomb construction, so there was virtually no support.

    They re-filled them with top-grade upholstery foam - cost me £250 and was done in 48 hours but the problem was sorted once and for all.  The only downside was that the seat bases were inevitably much heavier than previously.

    Our new Knaus has interior sprung seat bases - very comfortable and no flattening - even after two or three weeks away - so some manufacturers can get it right.

     

     

  • Mike Frost
    Mike Frost Forum Participant Posts: 3
    edited February 2020 #4

    Yes I am working with the the caravan dealer as Bailey refused to talk about it. Another case  of the manufacturer putting out a product of poor quality then hiding behind the immortal words but it is as per spec.

    It looks like we are going to be going down the replacement foam route maybe with the help of our dealer 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited February 2020 #5

    The first caravan we bought ,(after a dabble with the dark side) was an Elddis that gave us problems from the start (what pdi?)and dealer not helpful ,so had a trip to the NEC show, ,and "spoke" to the staff on the Elddis stand,,we then got as a "gesture of goodwill"from Elddis,  who agreed to pick up the bill for remedial work at another closer to home dealer, by your Avatar you seem a long way from there, but it did pay to have a chat,face to face,

    ps we got rid of the elddis soon after ,to the Bailey and Coachman dealer that got paid to rectify the many problems, we are now on our second Bailey with only minor, soon rectified,problems not with the build but with bought in  fitted equipment ,one widow and the Dometic tall fridge,on our Pegasus 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,051 ✭✭✭
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    edited February 2020 #6

    Cheap, nasty, short life foam and upholstery fabrics bedevil today’s UK outfits, with a few exceptions. It’s a cost saver for the manufacturers churning out hundreds of outfits. Find a decent foam supplier and choose the best grade for what want. Should last a long time then and give you the comfort you want.

  • Tigi
    Tigi Forum Participant Posts: 1,038
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    edited February 2020 #7

    Its the one point that put me off a Bailey as soon as we sat on the cushions of the demonstrator we were in, they felt lifeless and flat. Lunars have their ups and downs but the seating in the vans we had was always good.  

  • RedKite
    RedKite Club Member Posts: 1,717 ✭✭
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    edited February 2020 #8

    Friends of ours had a 2019 Bailey same problem with the seating again dealer and Bailey not interested, they also had an issue with the axles after a long debate they have now got a new Swift twin axle with extra weight capacity and so far no problems and the seating is great to sit on when we met with them in December last year at Black Knowl.

    We have a much older caravan now and it suits us seating good for its age, if we changed for a newer one again it would probably be an Adria as we have had Adria  before.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited February 2020 #9

    It may well be that as posted by others when they hahve had cushions redone with higher grade foam interiors, they are heavier, which leads me to think that it is more,weight saving? than cheaper reasons ,which seems to have backfired,, if i go to the show next week i may just try the Bailey seats to see if although, they say ,as most do, that they were to spec,whether they have had  more than just the OPs problem ,and as it states in the small print,specs may change, to "improve"the product,

    There is always the "not fit for purpose" route to try

  • Unknown
    Unknown Forum Participant
    edited February 2020 #10
    The user and all related content has been Deleted User
  • Mike Frost
    Mike Frost Forum Participant Posts: 3
    edited February 2020 #11

    Have thought of the not fit for purpose route but how I do that? 

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited February 2020 #12

    Speak to the clubs legal team they will advise

  • easygoing
    easygoing Forum Participant Posts: 21
    edited February 2020 #13

    Cushions not fit for purpose most dealers are not fit for purpose. Once they have sold a van there after sales are rubbish 

  • motormickey
    motormickey Forum Participant Posts: 13
    edited March 2020 #14

    We had the same problem with a Bailey Unicorn Seville. Bit the bullet and had Belfield replace the foam for sprung interior. Have had them before in older vans. Good service from Belfield and good price, and most importantly a massive improvement in comfort. Well worth it.

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited March 2020 #15

    We have the same issue with our Challenger. It’s been reported to the dealer, but they need photographic evidence to put in a warranty claim. We’ll  hopefully be away next week, so will take pics then. Even if they’re replaced, I very much doubt it will resolve the issue, as it will be like for like. I’m pretty sure it’ll cost me to get it sorted, properly.

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2020 #16

    Our van is now 12 years old, a Swift Group Sterling Searcher.  When it was new we had a few problems, nothing serious, including the Alde heating, and the front seat cushions going flat.These were sprung cushions.

    Swift provided new ones and they have been OK since.  Have you been on SwiftTalk and asked Swift about the problem Freddy?

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited March 2020 #17

    Have you been on SwiftTalk and asked Swift about the problem Freddy?

    No, I haven’t. I imagine they’ll only refer me back to the dealer?

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2020 #18

    Quite possibly, but you may be able to find out whether others have the same problem, indicating a possible manufacturing fault.  You are more likely to get a good outcome if it is a known problem.

    Worth a try!

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited March 2020 #19

    TBH, I hadn’t given it much thought, about joining up. Following your previous post, I’ve applied and am awaiting a confirmation email.