Caravan Club Non Insurance Policy

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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #32

    Not quite sure what you were trying to say smile

    I am saying that I anticipate that the FCA can be asked to look at a case but, as the contract for CC 'cover' clearly states that any payment is at the CC's discretion. I cannot see that they are breaking that contract if they wrongly decline a claim. Not something that I want to rely on

    The situation is far more clear regarding insurance and the ombudsman

     

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited November 2019 #33

    ET & DD, thanks👍🏻. That has filled a gap in my understanding of the workings of insurance vs cover. Yup, I can see where the concern comes from now😕

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #34

    And it says 'you may be able to take a complaint to the financial ombudsman' not something I want to test when I have agreed that payout is solely at the providers discretion - would you?

  • Unknown
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    edited November 2019 #35
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    edited November 2019 #36
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #37

    I totally agree and we are saying the same. They might look at the contract but would see that any payment is solely at the providers discretion and that he has acted within the agreed terms and that it is not a matter than can be brought to the ombudsman. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #38

    Another thought is what is the position with third party claims? Is that also discretionary?

  • Surfer
    Surfer Club Member Posts: 1,303 ✭✭✭
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    edited November 2019 #39

    Taking all the above into consideration and the points raised by Easy T as we are within the first 14 days we have decided to cancel the Caravan Cover and go with Towergate who have a track record in caravan insurance.  They were slightly more than the CMC, but at least we now have peace of mind and can sleep easy.  laughing

    TBH I think others may have a rethink about CMC Caravan Cover which seems on the face of it very inadequate. 

  • Unknown
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    edited November 2019 #40
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    edited November 2019 #41
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #43

    The point was raised some 10 months ago but probably only on this forum rather than the one used by your alter ego laughing

  • Unknown
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    edited November 2019 #44
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #45

    Thanks DD. I was aware but others may have been confused and indeed I might have added to that wink

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #46

    We have had a similar discussion on caravantalk where Surfer is also a member under a different user name

  • Unknown
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    edited November 2019 #47
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #48

    Liability cover – up to £5,000,000 caravan liability cover is automatically included
    helping protect you against claims made against you. 

    Very important when your caravan runs away on site and kills somebody!

    In case Surfer does not return to this tread he said that the reason towergate was dearer was due to Insurance Tax of 12%

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,038 ✭✭✭
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    edited November 2019 #49

    Just drilled down a bit deeper into Cover page. It clearly states that Caravan Cover is not an Insurance Contract (right hand side of page, under questions asked)

    Someone taking out Insurance has to ask what benefit is the Cover v an Insurance Contract from elsewhere? Down to individual choice.

    https://www.caravanclub.co.uk/caravan-cover/caravan-cover-benefits/

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #50

    The benefit is saving the 12% insurance tax. In my case a saving of about £32 which I would rather pay!

  • Unknown
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    edited November 2019 #51
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #52

    Who wants to be hit with a multi million Pound bill only to find out that CC Ltd will use its "discretion" and refuse to pay.  

    That is something that I am very much not happy with and is my greatest concern DD. In truth it is one reason above all for me to move to another provider of Insurance. I have seen runaways on site a few times and did on one occasion save somebody from death or serious injury! 

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited November 2019 #53

    I’m considering cancelling my cc insurance and looking elsewhere to give me a comfort feeling.  I’d rather lose a few quid cancellation fee rather then end up potentially losing my house and seeking bankruptcy.

    I have ask Ro to get the Insurance Champion, remember them, to enter into this discussion 🐷🐖🐖 perhaps they will fly

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #54

    I have ask Ro to get the Insurance Champion, 

    Words of comfort from the salesman are no replacement for a document that is correctly worded. 

     

  • Unknown
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    edited November 2019 #55
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #57

    It is not that new DD it was certainly in place this time last year and so I suspect that OP already has 'this new abomination'. I also have it but I am happy at present with the caravan stored where it is and I will be with another company before it moves again to go for service and our December holiday,

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited November 2019 #58

    Here's a LINK to a similar previous thread, it was quite hard to understand but the club did offer further details about taking the caravan cover "in house."

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2019 #59

    I had an interesting thought DD. I will be cancelling the last couple of weeks of the CC cover but wonder whether I need to? I know that were it an insurance I ought to.

    Off topic: when I was 40 I was in hospital for a cancer op. My wife assumed that I would not have thought to reinsure the house and took out a policy herself on a direct debit. She never mentioned it. Some three years later I was sorting things out after her death and realised that we had both been paying house insurance for three years. I contacted my insurer who responded by providing two cheques; one from them for half of my payments and one from the other insurer for half my wife's payments

  • Unknown
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    edited November 2019 #60
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