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Baymare
Baymare Forum Participant Posts: 69
edited May 2019 in Club Membership #1

Have to admit the caravan web site is not very good.

Several occasions I have tried to amend bookings and it just won't do it. That's three times I have had to phone the site to amend a booking. Not impressed.

 

 

 

 

 

Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #2

    I have never had a problem with amending bookings on the website,is it "operator errorwink"

  • Baymare
    Baymare Forum Participant Posts: 69
    edited May 2019 #3

    Thanks that was very helpful 

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,377
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    edited May 2019 #4

    It’s always worked for me. I’d say the booking system probably works better than the rest of the site.

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,097
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    edited May 2019 #5

    Baymare

    It might be useful to know the system you are using. Sometimes, when a new release date for sites comes online the booking system can have a few problems. Also it has been known for the site to become very slow when nothing much seems to happen but outside of those times I don't think we have had many issues. I use a Windows system and not had any issues with either booking or amending, not that I do it that often.

    David

  • Cornersteady
    Cornersteady Club Member Posts: 14,632
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    edited May 2019 #6

    I have a similar problem in amending bookings. It won't let me in chrome but will in explorer.

    I did post this once in snagging list.

     

    But apart from that I really like the booking system.

  • moulesy
    moulesy Forum Participant Trusted Posts: 9,412
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    edited May 2019 #7

    I've just had to amend a booking and absolutely no problem at all, even just from my phone. smile

  • SteveL
    SteveL Club Member Posts: 12,374
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    edited May 2019 #8

    It would be interesting to know what set up the OP is using. No problems on iPad or phone using Safari.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #9

    Interesting as i have no problem via my chrome book

  • Waffler
    Waffler Forum Participant Posts: 149
    edited May 2019 #10

    The site has been flaky in the past but I thought the issues had been addressed. It might be helpful to staff if you could say the device and browser or app you are using.  Do you try to amend bookings at a particular time e.g. Sunday evening?

  • Cornersteady
    Cornersteady Club Member Posts: 14,632
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    edited May 2019 #11

    I think it is just my ' main' computer and not the laptops or other devices. It has a lot of software for exam boards and government stuff which don't work with chrome (actually specified to use IE) so I just assume it is something to do with that.

  • peedee
    peedee Club Member Posts: 9,499
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    edited May 2019 #12

    Changed a booking yesterday evening, shortened it, without any problems using Firefox 66.0.4 and windows 7 on a desktop with no problem at all.

    peedee

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,345
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    edited May 2019 #13

    Agree with TW, it’s the one aspect of the website that seems to work very well. Might have been quite a complex change, perhaps we will never know.

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