Will it invalidate warranty

Newone
Newone Forum Participant Posts: 16
edited March 2019 in Caravans #1

We've got damage to the caravan body if we got an independent repair done would this invalidate the swift warranty  

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,147 ✭✭✭
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    edited March 2019 #2

    Very likely.

    Check the Swift website and find who they approve. Probably a NCC accredited repairer will be OK.

  • Newone
    Newone Forum Participant Posts: 16
    edited March 2019 #3

     The man we asked us independent but a brilliant repair man.  

     

  • ocsid
    ocsid Forum Participant Posts: 1,395
    1000 Comments
    edited March 2019 #4

    If there is an ABS panel involved, I would have to keep the warranty as despite the repairer's skills this is a high risk item that could crack at anytime irrespective of repair or not.

    If the repair is on the body, not involving any major ABS panel, then if I knew a repairer I trusted they would get the job even at the expense of losing warranty cover. That being based on a proper repair will not "need" any warranty, plus the existing warranty will still be in place for issues elsewhere not related to the repair.

    So my decision would be based on if ABS is involved, preferring decidedly if not, to go with someone I trusted, 

  • lagerorwine
    lagerorwine Forum Participant Posts: 310
    edited March 2019 #5

    Personnally I would always use an NCC registered repairer that was Swift approved in order to maintain the 10 yr warranty. If your repair man isn''t as good as you think, and makes an error that causes an issue later, you could lose the warranty, whereas if the Swift approved guy makes the same mistake, you should still have the warranty I believe

  • Phishing
    Phishing Forum Participant Posts: 597
    500 Comments
    edited March 2019 #6

    Independent does not mean not registered. It usually states in the service bit of the warranty that you need a NCC or Approved status repair shop. No way they would meet body related claim if someone had repaired it who had no professional registration.

     

  • Wildwood
    Wildwood Club Member Posts: 3,582 ✭
    1000 Comments Photogenic
    edited March 2019 #7

    If you go outside the Swift dealerships or NCC approved repairers then you will breach the warranty. Before using anyone else contact Swift and see if they will approve the repair but if not I am afraid you need to go elsewhere.

  • Newone
    Newone Forum Participant Posts: 16
    edited March 2019 #8

    Thank you all for your replies.  I contacted Swift today and they said that because the company are MCEA registered that he would be okay to repair the damage to the van, as it is just filler and spraying.   If he damages the van then the warranty would not cover that.

    He won't be covered to service the van.

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