Unfair treatment of a caravanner

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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #33

    Our view was that it was actually a sensible but necessary approach by the wardens, given the heavy rain, which continued during our stay, 

    My view of being on a saturated pitch is 'once bitten twice shy'. If it was as bad as your post seems to indicate then the pitches were not fit for purpose whatever and I would far sooner have been contacted ahead so I could attempt alternative site provision. I would have no concern about being bogged down. 

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited March 2019 #34

    Morning

    Justus2's post above explains things and would apply to most of our sites. I would add, in response to ET, that the staff would have indeed contacted arriving members to advise and try and offer an alternative if possible. That's of course if those arriving members have supplied the correct phone numbers, many don'tundecided

    JK

  • Unknown
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    edited March 2019 #35
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #36

    I would add, in response to ET, that the staff would have indeed contacted arriving members to advise and try and offer an alternative if possible. 

    One might have hoped so. I doubt that we will know

  • Unknown
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    edited March 2019 #37
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  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited March 2019 #38

    It does seem surprising that grass is being used so early in the season, in places that are prone to being wet. We were at Clumber the other weekend and only HS pitches were being used and that is on a sandy well drained soil. Yet reading the latest review for Tewkesbury they are clearly using the grass, even for Motorhomes. I presumed when they revamped Tewkesbury and put in HS and multi surface, they would only use those at this time of year. It does not bode well for later in the year, as the grass will not be in a good condition. 

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited March 2019 #39

    Throughout my working life I had to make some difficult and disappointing decisions affecting others including the public, some being weather related. Did I get them all right? No, but most I believe I did. Those I got 'right' never satisfied everyone though. Such things are not an exact science and often subject to unforeseen variables. 

    Without knowing the full facts how can those few stand in such negative judgement. Surely, we are better than that, aren't we?

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #40

    Who has stood in negative judgement? Nobody on this thread.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #41

    That would be my concern David. The time that was when we were 'once bitten' that was my experience too regarding no contact. Most of that site reminded me of a tank training range and the warden was still pulling them onto site. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited March 2019 #42

    Thanks to J2 we seem to have got a fuller picture. The warden was managing pitches in view of ground conditions but the poster on SwiftTalk doesn’t appear to have made that clear. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #43

    I have no doubt that the warden was managing pitches to suit ground conditions. No doubt the motorhomes were given the available hardstandings in preference to caravans though in my experience. 

    What I have doubts about, based on past experience is that booked outfits were given the opportunity to cancel. In my view if rubber mats and tractors are being used to pitch I would prefer to stay elsewhere. I have visited Blaidon twice. Once over 10 years ago I suppose and once last year. Prior to moving to Blaidon last year I was on the Morris Leisure site at Oxton. If I was phoned there and told the situation and that motorhomes were getting preference I would have simply stayed an extra day whilst securing an alternative

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited March 2019 #44

    Whilst I realise that you can get wet weather later in the year and then it might be necessary to cancel folk. Surely at this time of year the grass pitches should not have been bookable. There would then be no need to cancel anyone. Closer to the time when their condition  and future rainfall is known, they could be released for late bookers.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited March 2019 #45

    That is something you would need to discuss with the wardens and/or the club, Easy. We have no way of knowing if members were phoned on this occasion which makes it somewhat hypothetical. 

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited March 2019 #46

    As to who gets contacted, and who gets their booking cancelled takes us into a worse mire than the grass pitches would become!

    Did we not loose a frequent poster a little while ago because she was banned for complaining that her booking as a single had been cancelled while more recent bookings for families had not?

    Perhaps giving a duff telephone number can be an advantage!

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited March 2019 #47

    Perhaps giving a duff telephone number can be an advantage!

    Not if you were booked at York and the site was closed due to flooding.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #48

    I have no need to discuss it TW as I have past experience to go by when contact has not been made! I also know from experience that motorhomes typically get preferential treatment even if that is only being offered a piece of the internal road system to park on. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2019 #49

    That is one of the "problems"that exist  when bookings are taken for seasonal sites when they are closed, 

    Not all pitches let in case of poor ground conditions?

    Warden arrives a few days before site opens and has to assess  what pitches can be used ,weather set fair so lets more , (complaints from members that  site was showing full last week when wanting to book

    All pitches let when site closed and then warden advises EGH that may not be able to let all pitches unless weather stays dry but hopes to manage by pitch allocation

    It's called a rock and a hard place, no matter what is "arranged"some  will be "put out" its a fact of life

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited March 2019 #50

    One person’s preferential treatment is another’s pitch management.

    We had such ‘preferential treatment’ once in iffy conditions when we had a heavy T/A caravan. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #51

    It's called a rock and a hard place, no matter what is "arranged"some  will be "put out" its a fact of life
     

    Well I will be more 'put out' by being expected to tolerate being towed onto an unsuitable soggy pitch than being cancelled. Whilst preference is given to motorhomes then caravanners like me will be definitely put out to be given the news only on arrival when I could have sought an alternative location

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited March 2019 #52

    But a few have jumped to conclusions or inferred these, some having based these on their incorrect understanding of the rules.. Thanks tinny for pointing out the actual rule.

    Most, as yourself, keep a more open and measured assessment of this unsubstantiated post.

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2019 #53

    And good for the Wardens ,trying to reduce the amount of damage that can be caused to the grass pitches by heavy vehicle /incompetant drivers in poor conditions (or some at any time) which would take out pitches for possibly a couple of weeks or more,

    When any reasonable person would understand the situation,and if a hardstand is "essential "then a call to the site it would normally be accepted ,much more user friendly than the site staff having to contact what could be many booked arrivals, for most to accept the situation and still come, and then to read on social media that there "loads" of empty pitches but our friends could not book

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #54

    You can call it whatever you wish TW the facts do not change. If we believe Justus then the simple fact that rather than cancel some bookings the attitude is we can shove a few caravans onto the unsuitable ground. Not an attitude that I am likely to appreciate when I arrive. I will have driven 2 hours to an unsuitable site when I could have driven 2 hours to an alternative suitable one. 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,064 ✭✭✭
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    edited March 2019 #55

    Or, if the weather has been nasty for a while, phone and see what is happening on site before setting off? It’s what we do occasionally. I would definitely be phoning YRP if we were due on today, and that’s all HS.

    Its currently being evacuated by the way............

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #56

    Indeed as a reasonable person I would understand the situation but as a 'reasonable' person I would expect to be told if the site was as bad as Justice describes. I can assure you if I was given the info that Justus has given to us I would not 'still come'.

     

  • Cornersteady
    Cornersteady Club Member Posts: 14,431 ✭✭✭
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    edited March 2019 #57

    this is one of the reasons that I won't use a site unless I can guarantee a HS.

    And maybe why the club doesn't want to offer the option of booking a HS pitch? Apart from the fact it confuses us of course.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #58

    Or, if the weather has been nasty for a while, phone and see what is happening on site before setting off?

    I have no idea how many pitches are booked or how many are not suitable. As we return to a site infrequently I know little about the nature of a site. If there is insufficient suitable pitches then cancel some

    Or, if the CC wishes to give preference to motorhomes rather than cancelling then at least phone the caravan owners due in order to advise that suitable pitches are being saved for motorhomes and unsuitable pitches are available for single axle caravans. Would that also be unpopular? Maybe but sometimes the ruth can be

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2019 #59

    Of course, IMO, that is exactly why the club does not want bookable hard standings and I never thought otherwise

  • compass362
    compass362 Forum Participant Posts: 619
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    edited March 2019 #60

    Ive just looked again , gone back several days .

    What heading is it under please .👍

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited March 2019 #61

    Perfectly reasonable.

    Would the club then charge you the same as a "no show" if you decided not to come? Its similar in many ways to cancelling due to heavy snow or gale force winds on route.

    Its never happened to me as I don't book more than the night before. If the site is full I probably would not have wanted to stay there anyway.

    Fysh