Quality
Comments
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I think the AS mods are very perceptive. They don’t stand for any nonsense and nip problems in the bud.
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Yes a +1 there TW. From what I've seen anyone trying to give confusing and/or wrong advice (for example trying to give advice from one specific model when discussing an entirety different MH) is quickly dealt with by the mods. Helps with the person needing help and keeps the thread on track.
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I think many forums have the measure of disrupters who either know nothing of the subject matter being discussed or generally attempt to control the thread with their false knowledge which can be very dangerous. The mods on most forums are very perceptive I have found👍🏻👏🏻👏🏻😊. ‘Real’ discussion to one is ‘disruptive’ to another.
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Corners and Rocky, I think you have recognised that the mods are familiar with a few well used sayings from the practical engineering world, such as:
- A little knowledge is a dangerous thing and passing on limited knowledge as fact is even more dangerous.
- Assumption is the mother of most foul-ups.
- There is no substitute for experience and it cannot be bought or sourced from books but is gathered over many, many years.
On a brand specific forum it quickly becomes apparent who is and who is not familiar with that brand, who knows what they’re talking about and who falls into the categories described above.
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yes indeed, agree with all of that
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Act III, Scene II of Hamlet springs to mind
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thanks
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oh lol. But again there is no need at all to be rude or insulting BB in making your point is there? play the ball not the man, and who is continuing the off topic thread, actually who started going off topic, you did with AS forum suggestion (I think this as a caravan related thread)
anyway you're taking this very personally? Why? Was it you in the AS thread people are talking about??
Anyway back on track, as I see it there are problems with all makes? Certainly I've seen posts on all the makes and not one manufacture escapes, as the OP says, do they? I am at a loss what the CAMC can do, is it there to offer good sites sites and services, it does and has lobbied for our interests in government but can it really affect manufactures to the same extent?
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thanks BB and accepted
I agree with what you say, the swift forum is the forum run by the manufacturer and does try to keep their customers happy, maybe thinking of repeat sales.
I too have gone back to shops and makes, suppliers, garages... when what I've had good service from them even with any problems. Yes you could switch makes or whatever but then how do you know if they might just ignore you when you have switched?
Have a happy new year !
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Hi Wendy14,
So pleased that you got sorted out ok. It is so stressful to pay out a very large sum of hard-earned money for a new caravan only to become beset with major issues. To us, the whole point of buying 'new' was for peace of mind, so that we could enjoy our hobby without unnecessary worry. The van came with a 10 year water ingress warranty and we were sufficiently naiive to believe that we could enjoy a brand new caravan without worry.
We also sold our 2 year old Elddis caravan at a loss, but it was worth the financial loss to overcome a continuing very stressful experience. Best wishes for the future with your motorhome.
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I've said for long enough now that the build quality of camping outfits is a joke. Last year we sold our motorhome and tried to give up camping as I was sick of issues with expensive outfits we had bought over the years. However, once it's in the blood it's hard to give up, so 3 months later we ended up buying a 3 year old, 2 berth caravan which was a fraction of the cost of other units we'd owned. Hopefully (fingers crossed) it'll be good to us and I won't change it until it falls apart on the driveway. We'll see 😎
I often think cars are going the same way now. Whichever car we have seems to have issues, and I'm not a picky person!! With my experience of cars electrics over recent years there's no way I would ever travel in a driverless car 😳😳😂😂
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Interesting thread.
Firstly I find it a bit odd that the CC haven't responded to any of the points raised.
Secondly there is a bit of "you pay you money......." etc. ~Everyone has the opportunity to make extensive research before parting with their cash, however one should remember what a caravan is. Its a flexing box in simple terms, out in all weathers and all temperatures, then dragged for many miles over its life. Its inevitable that given the nature of the construction, that certain seams are to fail on the roof/vents/windows. Regular servicing probably helps, at least to spot trouble at the earliest opportunity.
On most new vehicles now, manufacturers offer a water ingress warranty, some up to ten years, so as long as you get it serviced and keep the warranty up, you should have some peace of mind.
We can all speak from personal experience and its right that we should, however like a previous contributor, I have had less problems with continental vans than British ones- thats not to say British makes are problematic- but having considered and viewed many vehicles I am quite confident in our latest choice which is an Adria- which will be our third over a number of years.
I had to opportunity to work on the Adria stand at the NEC in October and it makes it easier to talk about them having a complete faith in the product. So munch so we ordered a new one. Happy days :-)
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Agree. These surveys should be “weighted” to reflect the number of owners. I remember a relative of mine who once worked for a car accident repair shop. She would never buy a Ford because of the large number of repairs i.e. accidents. She was convinced that Fords were a safety risk.
The other point to make is that it is well known that when somebody buys something foreign or a bit unconventional they tend to be positive in their reviews of the product. Psychologically they are defending the fact that they have done something a bit different and feel the need to support their decision.
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UK vans were 94% (it says), down from 98% last year. That’s not many continental vans so I stand by my comments. I can understand why, say, Hymer would be better as they are much heavier with a price to match but why would Knaus and Adria be that much better? They all seem much the same when you look at them and use similar equipment. Still, the Dutch rate Knaus very highly and they should know.
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It's good to hear that the Dutch rate the Knaus brand very highly. We've recently bought a Knaus Starclass 480 to replace our previous problematic British caravan.
I have to say that the Knaus is a much more solid caravan. The quality of finish and fittings (both interior and exterior) is so much stronger and positive. The roof would be strong enough to walk on and will take a roof mounted aircon unit (which most UK caravans cannot). The heavy-duty fibreglass roof will also offer increased protection against heavy snow and hailstones. The downside is that the caravan is slightly heavier for its size. But it is a very stable tow, which is very reassuring.
No issues at all so far with this van but no doubt time will tell.
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Every time this survey is run. The results are the same. Continental manufactured vans come out better every time. As the results are reported as % then the number of respondents is not that significant. Obviously if there is only one respondent then the result is either 0 or 100% satifaction which would be ridiculous to report.
There are only three possible explanations for continenal product scoring higher.
1 Purchasers of Continental vans are less decerning and have low expectations
2 Continental vans quality is the same as U.K. products, the owners know this but are too embarrassed to admit it.
3 I know this is a bit far fetched. But just maybe they are better built?
Btw better built doesn’t mean you won’t get a lemon but it does improve your odds.
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I used to walk on the roof of my Bailey Unicorn. I also felt the overall quality seemed excellent and there were no problems with any of the fixtures and fittings. Unfortunately, they failed to properly seal the floor joints which resulted in two returns to the factory for massive damp ingress. I subsequently learned that after I sold it there were further damp problems resulting in a £5000 bill for the unlucky purchaser.
The moral of the tale - not all is what it seems!
I am sure your Knaus will be better.
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