Dash Cam issues.

Settermum
Settermum Forum Participant Posts: 127
First Comment
edited October 2018 in General Chat #1

Any dash cam experts out there? I have a Nextbase 512gw which switches itself off when my car (16 reg Mondeo Estate) activates the stop/start. The camera isn't hard wired, its constantly left plugged into the 12v socket. Anybody got any ideas how I can overcome this annoying glitch. Would hard wiring it help? Thanks fo any ideas.

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Comments

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited October 2018 #2

    Find a 12v lead which remains live when ignition is off and hard wire or turn off the stop start function. Our motorhome has two "cigarette' sockets, one remains live whilst the other doesn't. 

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited October 2018 #3

    Thanks mickysf, I think I'll try switching off the stop/start to begin with. Then probably get it hard wired. Thanks for your input. 

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited October 2018 #4

    Every Ford I’ve had and my wife’s current one has had a live 12v socket when engine is turn off

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited October 2018 #5

    Have you tried switching the engine off, unplug the camera plug and then reinsert?

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited October 2018 #6

    Your problem seems a bit odd, Settermum. I have a Nextbase dash cam and this has an inbuilt battery that gives about 15 minutes of power if the lead is unplugged. I also have a Mondeo (2015) and the 12v socket remains live for about 20 minutes after the engine is stopped. With two power sources effectively live if the engine stops for whatever reason, the dash-cam should continue to work.

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited October 2018 #7

    Thanks Oneputt and JohnM20. After reading your comments I have removed the camera and put it on charge to see if the internal battery has become flat for some reason. Then I'll observe how it behaves in use tomorrow. Thanks guys. 

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited November 2018 #8

    Ok, so having been on charge via the USB and my laptop, the camera's internal battery will not charge up. I'll have to contact Nextbase and have it replaced. Thanks for the suggestions, they have helped me to isolate the problem. Ta muchly.

  • Vulcan
    Vulcan Forum Participant Posts: 670
    edited November 2018 #9

    Unless the camera is hard wired and set to motion detection it will power down approx. 30 seconds after the power from the socket is removed however this does not explain why the power at your socket is interrupted when stop start is activated.

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited November 2018 #10

    Thanks Vulcan, you're right. I've been in the passenger seat over the weekend, so able to observe the camera a bit more closely. Aside from the fact that the internal battery will not charge up I have noticed that the red light on the 12v plug is on regardless of the stop/start. So there is power to the camera continuously. The camera remains on when the car engine stops, whether that be stopped and parked or as the stop/start. The camera cuts out and retarts only momentarily when the engine starts again. So I'm  confused as to why that would happen. I'm consumed by the need to get to the bottom of this and my husband is simply not bothered. Grrrrr!

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited November 2018 #11

    I don't know how old your dash cam is but I believe there was a problem with the battery with that particular model - to the extent that since it was advertised as a "Which" Best Buy, Nextbase extended the warranty to 18 months for Which members who had bought them. Unfortunately, I had just cancelled my Which membership when I discovered a problem with mine just at the 18 month point!  It sounds to me that the internal battery is cream-crackered in yours.

    I bought the 312G as a replacement and that's been fine for the last couple of years - and the stop-start doesn't affect it.

     

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited November 2018 #12

    Thanks for your response R&R, the camera is 10 months old. I have been in touch with the online seller and have agreed a return and refund. Good job I'm anal enough to keep all packaging. I have a whole bunch of old mobile phones in their original boxes too.🙄 OCD or what. hahaha.🤣 Now to decide which camera to buy to replace this one. 🤔

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited November 2018 #13

    Not just you - I have 8 various Apple product boxes in my study at the moment - including the one my 27" iMac came in.  They're just such a work of art and manufacturing in their own right that I can't bear just to chuck 'em away!

  • jennyc
    jennyc Forum Participant Posts: 957
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    edited November 2018 #14

    We both have Nextbase Dash Cams, wired into the car. Hard wiring instructions are clear that the power must be drawn from a socket which is dead when the ignition is off. That’s not the same as the engine pausing when stop/start cuts in.

    When the ignition is switched off, the camera waits for a short period before switching itself off - Except, it’s not entirely dormant because it will spring into life, powered by its internal battery, if the car is bumped while parked.

    It sounds as if your internal battery isn’t able to sustain the camera without the assistance of a running engine with the alternator raising the voltage.

    There’s a good selection of replacement LiIon batteries on eBay, presumably because other people’s batteries have failed too. As was said earlier, battery failure is a known Nextbase weakness.

     

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited November 2018 #15

    Thanks Jenny, I have returned the Nextbase dash cam and had a full refund. I have just fitted my replacement camera, a Denicer D720d, I'm also £100 into pocket, happy days. 

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2018 #16

    With a friend this week who bought a twin outlet plug in 12v lead. He said it was for his new dash cam which had cost him £100.

    The question I asked him was why?

    Not in a why would you want that way but in a what am I missing way-so what is it??

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited November 2018 #17

    Something like this. A two into one 12v adapter. This one has USB as well. 

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited November 2018 #18

    I fitted one exactly like that in the back of the MH so that OH can watch BBC Breakfast in bed with her morning coffee.

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited November 2018 #19

    On your dash cam? 

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2018 #20

    Hi TW, sorry I should have been clearer. What I asked him was why he felt the need to spend £100 on a dash cam! 

    He bought his adapter in a Trago so probably not as much as £10!

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited November 2018 #21

    It certainly was obscure.

    Why £100 for a dashcam? Why not, it’s personal choice. I spent more than that as you tend to get what you pay for and quality lenses cost money - think cameras - but even at £100 it might not have a Wi-fi connection or an anti glare polarised lens for example.

    Get the picture? (Pun intended.) 🙂

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited November 2018 #22

    No, mine isn't that sophisticated plus the screen would be a bit small.

  •  viatorem
    viatorem Forum Participant Posts: 645
    edited November 2018 #23

    I run my dashcam from an ignition switched usb socket into a 6000mAh powerbank then to the dashcam. The powerbank was approx £10 .It charges as you run and can keep the dashcam going for quite a time whilst parked, certainly longer than the couple of minutes from the inbuilt battery. Handy if you get bumped in a carpark or fuel stop (had both happen in the past)

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2018 #24

    Get the picture?

    Well, no.

    As the saying goes "you don't know what it is that you don't know". I don't know why I might want, or need, a dash cam so was wondering what the reasons were that prompted people to get one.

     

  •  viatorem
    viatorem Forum Participant Posts: 645
    edited November 2018 #25

    a quick websearch provides a fairly unbiased explanation,

    https://en.wikipedia.org/wiki/Dashcam

     

     

     

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited November 2018 #26

    You’ve never bothered to investigate the potential use? Gee😮

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2018 #27

    OK, clearly I am not getting across to you that I don't know what the potential uses are as I have never had cause to consider or investigate what they are.

    If someone asked why I have a caravan I would hopefully be able to give an explanation, and opinion, of the benefits.

    That's what I was asking in relation to dash cams.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2018 #28

    Never thought of that what a good ideasurprised

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2018 #29

    Hi viatorem, thanks for that,will take a look.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited November 2018 #30

    You clearly aren’t getting across to me. Because it’s taken you 4 attempts to ask the question in a straightforward manner. 

    The purpose of a dashcam is to provide a video record of events on the road ahead. 

    The benefits of that are obvious to anyone who thinks about it. 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited November 2018 #31

    We spent £12 on ours, cant say we use it much, the novelty wore off quite quickly. It works very well and we have a rear camera attached which has been useful for more difficult parking, OH did the installation. smile