Why is the website so slow

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  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited April 2018 #32

    Very slow again tonight, and there appears not to be many on it.yell

  • chasstreet
    chasstreet Forum Participant Posts: 57
    edited April 2018 #33

    I tried to reply to the original post a year ago, but it has taken this long to load

    i suspect that us “caravaners and Motorhomers” are meant to take it slow

     

  • OnlyJen
    OnlyJen Forum Participant Posts: 146
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    edited April 2018 #34

    My first time in a while using CT and I almost lost the will to live tonight.

    I posted my first thread in between waiting for my MnS Garlic chicken kievs to heat up in my old and battered quest mini oven and by the time I have finished dinner was cooked, eaten and washed away laughing

  • tigerfish
    tigerfish Forum Participant Posts: 1,362
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    edited April 2018 #35

    Its so slow because the CC wouldn't go to the expense of having a proper web site designer do the job for them when it was last revamped.  Instead I believe it was done in house.

    The result being that its so slow & clunky and prone to breakdowns. Its hardly fit for purpose but don't count on the CC doing anything about it anytime soon.

    TF

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited April 2018 #36

    I suspect the slowness is to do with server capacity and the number of users online at any one time. Didn't the Club outsource the running of its servers a couple of years ago? Before that happened it seemed to be reasonably quick. It does not help that we have three advertisements that have to load every time you load a new page. I would agree that it is very frustrating waiting for pages to load and this has been flagged up many times in the recent past. 

    David

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited April 2018 #37

    outsourcing the infrastructure or the 'service' doesn't (shouldn't) remove a company's desire/requirement to provide something that its customers can actually use sensibly....

    havent the club ever heard of Service Review Meetings, Service Level Agreements and the like?frown

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited April 2018 #38

    If they outsource the servers are they possibly not in this country.

    Latency is defined as

    The term latency refers to any of several kinds of delays typically incurred in the processing of network data. A low latency network connection is one that experiences small delay times, while a high latency connection suffers from long delays.

    When I link my speed test program with a server in Delhi India I get a latency of 372 ms, rather than the 20 or so with a server in Manchester. This has a dramatic affect on available bandwidth which varies significantly with each test. Unlike the fairly constant figures I get from servers in the UK.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #39

    I would imagine that adjustments needed for the bookings slots today have slowed things up, hopefully now over.

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited April 2018 #40

    That sounds a possibility but I would then expect the latency delay to be near constant whereas the problems here seem to be time based. 

    What frustrates me is that the club have allowed the problem to continue for years even when it is easily corrected. 

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited April 2018 #41

    Keep getting the dreaded error message again on the "New Way of Booking" post. Can't access the last page!!yell

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited April 2018 #42

    I couldn't get onto the site last night. This morning it is has reverted to it's normal exceedingly slow loading. The question now is was it worth the effort?

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited April 2018 #43

    It's very acceptable in speed at this point in time, near instantaneous page changing but will probably revert back to its usual soon.

    I do have fibre to the house mind, and a latency of 2ms.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #44

    Our ping test is 2197 ms so we have a double whammy if things get slow. (No fast broadband here.)

  • karlpeg
    karlpeg Forum Participant Posts: 33
    edited April 2018 #45

    To be honest the whole web site is really slow compared with any other web site I visit. I am using a recent iMac and using V-Media 200mb for internet connection. 

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited April 2018 #46

    Last week whilst I was away the site was slow but I put that down to fact that I was tethered and the signal wasn't great.  At home I'm on cable and the club site is as fast as any of the websites I tend to visit.  So just wondering if it's folks own broadband set up?

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited April 2018 #47

    This morning it's as lively as a spring chicken. 

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited April 2018 #48

    I'm on my phone on here again, my usual method, using high speed fibre cable it is much faster at the moment. I checked in yesterday it was slower than now. Last week and other days, I couldn't say exactly when as life's too short 😉, it has been DIRE timed out messages and no response ones regularly and then it would 'pick' up but always slower than others. This morning it's a dream 😃. That said I logged in and then after trying go like a post I was taken to the log in page again, attempting to log in again I got the wrong way road signs, returned to the thread to find I was logged in. Never logged out or logged back in despite the message!

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited April 2018 #49

    Exactly the same equipment and connection as posted about 45 minutes ago. Things definitely slower and keyboard lagging. Not as bad as I've know it but definite change. More folks using the site?? Who knows? Will HO comment? 😉

  • Phishing
    Phishing Forum Participant Posts: 597
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    edited April 2018 #50

    Totally agree. I use 200m link and can hit 20 pages simultaneously in the blink of an eye. This is the slowest website I use by a considerable margin, a factor of many times, it can take up to 10 seconds to link pages and is possibly the worst server on the WWW.

  • papgeno
    papgeno Forum Participant Posts: 2,158
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    edited April 2018 #51

    Not only is this site very slow but it's getting slower. 

  • dave the rave
    dave the rave Forum Participant Posts: 806
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    edited May 2018 #52

    By the time the site has got around to opening a discussion on which I wish to comment I have forgotten what I was going to say!!!!!!!!

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited May 2018 #53

    Of course it's slow. It's always been slow and intermittently grinds to a halt.  Nothing new there. But nothing will be done when we have forum members who won't be convinced that there are challenges with the IT system and keep saying that the CMC is perfect. 

    K  smilesmilesmilewink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited May 2018 #54

    It seems to almost grind to a halt in the late afternoon and often doesn’t recover by bed time. There is something very wrong when I can get a download speed of 70mbps but this site crawls along as if it’s on its last legs. 

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited May 2018 #55

    Perhaps it is time to start charging for the use of the forum, like a certain "fun" forum........?

    The money raised could be used to by the latest super duper Sinclair Spectrum or whatever it is they are using.....

     

     

    wink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited May 2018 #56

    At present, the Sinclair C5 would be faster. frown

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited May 2018 #57

    i contacted the head office about this and after a few e-mails back and too they said it was because i had windows 10. Bull sh--.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited May 2018 #58

    Windows 10, Windows 7, iOS11, iOS9  - I’ve got em all and they’re all slow.

    I think it’s faring a bit better today than yesterday - so far.

     

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited May 2018 #59

    I'm using a new-ish iMac running iOS10 with a good solid broadband connection but this site is the slowest of any I use regularly - and it seems to have got worse over the last few days.  It's just barely acceptable at 6 a.m. but as the day progresses, it just gets slower and slower and keeps throwing up page-load errors.  Totally frustrating.

  • GTP
    GTP Club Member Posts: 536
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    edited May 2018 #60

    Ditto...iMac 27" running High Sierra with HS Virgin fibre....like waiting for paint to set on this site.

    and for someone in customer services to say to a previous post that his Windows 10 could be the problem...says everything about EG..

    Relocate to Yorkshire..

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited May 2018 #61

    I'm  finding the website very slow the last few days, it seems to hang for ages before doing anything. I know its not our broadband as every other site I use works fine. Bit off putting trying to anything on here.