Why is the website so slow

geordie01
geordie01 Forum Participant Posts: 108
edited February 2017 in Club Membership #1

I have tried a couple of times to book online for a site when it became available but the web site is so slow by the time I have gone through the process it is unavailable so booked private site else where. It is like wading thru treacle using this site to book. Other web site are fine

 

 

 

 

 

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Comments

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2017 #2

    I can't say I noticed that the booking process was any different from previously when I used it recently. Perhaps your connection, or they were in the process of loading fixes, which slowed it up for a short while.

    However, getting into the CT discussion listing I find always slow and sometimes almost stationary.

  • IanTG
    IanTG Forum Participant Posts: 419
    100 Comments
    edited February 2017 #3

    Mine doesn't appear slow. I'm no IT wiz but try clearing your cache. Have you checked your speed? Try www.speedtest.net although if other websites are ok, that's maybe irrelevant.

    its likely to be download speed that is of interest, as I would have though the amount of uploaded data when booking is minuscule.

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited February 2017 #4

    Had  the  same  slow  speed  problems,  Geordie01  yell  !

    But  at  least  I  was  not  booking  anything,  just  playing

    on  C T .  So  I  gave  up,  went  to  Amazon  for  12  books

    for  my  Kindle.  When  I  came  back,  Lo  &  Behold  its

    running  like  a  long dog  after  something  or  other  surprisedwink !!

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited February 2017 #5

    It has not been slow to do any bookings at home or on my tablet when away,other parts have been a bit iffy when away but i put that down to slow internet in rural areas

  • Tirril
    Tirril Forum Participant Posts: 439
    100 Comments
    edited February 2017 #6

    Posting anything, even a 'Like" seems to hang for many seconds. The problem seems to be with the site rather than my set up as other web sites open quickly. I think the new site is worse than the old in speed terms.  

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #7

    I cannot remember when the CC site was not slow

  • papgeno
    papgeno Forum Participant Posts: 2,158
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    edited February 2017 #8

    I've just tried to read a thread in the Caravan and Motorhome section and when I click on the title the site sends me to the home page. I've tried several times with same result so I've given up. 🤧

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2017 #9

    I have been experiencing the same. However, it did it quickly 😉

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited February 2017 #10

    This is the new "state of the art" software which the CC have spent a couple of year's developing. ---- We should all feel  privileged to use this superb software.  No bugs - no glitches - very fast - all those bells and whistles. --- What more could any CC caravanner need or want ?. surprised 

     

    Cheers......................K winkwinkwink

      

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #11

    <ROFL> smiley

  • geordie01
    geordie01 Forum Participant Posts: 108
    edited February 2017 #12

    Also will not let me amend booking  tried umpteen times no joy only wanting to change the no of persons. This web site is just useless

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited February 2017 #13

    Not had that problem,is it operator error?wink

  • Settermum
    Settermum Forum Participant Posts: 127
    First Comment
    edited February 2017 #14

    I also find trying to book sites here on the website very frustrating because of the slow speed. So I downloaded the app, both onto my tablet and onto my phone. I've made several bookings via the app and found it much easier.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited February 2017 #15

    Ah but the doublet is a lovely shade of green.

  • geordie01
    geordie01 Forum Participant Posts: 108
    edited February 2017 #16

    Looks like it could be a chrome issue, logged on using another browser site still slow but at least I was able to amend bookings 

  • mbee1
    mbee1 Forum Participant Posts: 557
    500 Comments
    edited April 2018 #17

    I've currently got a number of web pages open including this, TES (Times Educational Supplement), Swift Talk and my office portal.  I'm afraid the club site has been noticeable slower since the supposed upgrade.

    I'm using Virgin Media 200mb and an almost new MacBook.

  • Del Sandy
    Del Sandy Forum Participant Posts: 25
    edited April 2018 #18

    Hi All, In the last few weeks I have found it very slow and it is not my computer. It is even worse than the MX5 Owners Club website which I do not use much as it is so annoying.

    It is very interesting that when a company wants to sell you something online and this is their means of revenue they have very good speed, e.g If Amazon website was slow you would just go elsewhere.

    With the Caravan Club, MX5 Owners Club etc, you have paid the subscription, so this is not a priority.

    If the Caravan club did not have a subscription and revenue was only made out of Sales and service the speed and service would be good or they would go under!

    It is interesting that I asked for the website to be able to select Fully serviced sites only. This feature is still available!

    Cheers Derek 

     

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited April 2018 #19

    only mentioned a hamster and they removed content. patheticundecided

  • neveramsure
    neveramsure Forum Participant Posts: 712
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    edited April 2018 #20

    It's even slower today, maybe they need a new one.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #21

    Getting ready for the April frenzy day (Easter bookings for next year? frown)

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited April 2018 #22

    Shockingly slow tonight, a real pain in the you know what! Only website I know where you can brew a cup of tea between posts! You just feel like giving up quite frankly!yell

  • neveramsure
    neveramsure Forum Participant Posts: 712
    500 Comments
    edited April 2018 #23

    That's a good idea TDA, I'm off to watch BBC2 at nine, about WW2 Secret agent selection. smile

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited April 2018 #24

    It is slow, but still just about alive. This morning it took ages to get on. Every time I tried it just timed out and came up with server not found.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited April 2018 #25

    It's been in need of CPR pretty much all day. frown

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited April 2018 #26

    Altogether now.....

    "Ha ha, ha, ha.....stayin' alive, stayin' alive!"

    or, if you are Scottish......

    "And I would walk 500 miles......!"

    Those of a certain age will remember this one as well.....

    "Nellie the elephant packed her trunk, and said goodbye to the circus..."

    laughing

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited April 2018 #27

    Why are the CMC not interested in improving their website ?. 

    Could it be :-

    1  -  The original specification both hardware and software was badly chosen and they are stuck with it ad infinitum. 

    2 - They have no IT staff who are sufficiently qualified to remedy the site.

    3 - They want the "Club Together add on" to wind down and die,  so that they can use that resource to load balance the main website.---- It would appear that they are already ramping up their Facebook replacement. 

    smile

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #28

    Having a quick look in just now, the speed is slightly better but there is a delay with the reply button.

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited April 2018 #29

    I'm using the site wifi so find the website plenty quick enough wink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited April 2018 #30

    Upgraded it, have they? undecided

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited April 2018 #31

    It is very slow at the moment. Lack of bandwidth at peak periods.