Have your say on Motorway Service Areas

RowenaBCAMC
RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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edited April 2018 in Caravan & Motorhome Chat #1

Club members often highlight issues with Motorway Service Areas to us, sometimes with positive comments, sadly quite often with concerns over things like caravan parking provisions. We’ve raised these concerns at National Towing Working Group* meetings, and in response, there’s now an opportunity to give your views on how you use Service Areas, and what your experience has been:

https://www.snapsurveys.com/wh/s.asp?k=152145866477

The survey is anonymous, and should only take around 5 minutes.

This survey will give us the opportunity to get your views directly into the regular discussions held between Highways England and the Service Area operators. Please note, you can give feedback on your experiences throughout the UK, not just with Service Areas in England, though.

 

* About the National Towing Working Group: The Club works closely with Highways England on a range of issues including road safety, congestion reduction and journey planning. One initiative they facilitate is the National Towing Working Group, bringing together many organisations and representatives from the whole towing sector, not just caravans. The group members work together to pool knowledge, research and expertise to come up with initiatives which will improve the safety and experience of towing road users on the strategic road network.

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Comments

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited April 2018 #2

    Thanks Rowena. Just completed survey. Let's hope some good comes of it.

     

  • KenofKent
    KenofKent Forum Participant Posts: 209
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    edited April 2018 #3

    Thanks from me too. We always use them and the experiences can be horrendous. 

    Ken

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
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    edited April 2018 #4

    Done

     

    Wasn't there a thread on this where a great deal of info was garnered from tuggers? Perhaps that could be sent to the NTWG by CAMC. Or was it lost in a former forum version?

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited April 2018 #5

    Completed, I will stay out of them if at all possible, but I think it could be unanimous in the answering of the survey regarding parking.

  • Kontikiboy
    Kontikiboy Forum Participant Posts: 304
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    edited April 2018 #6

    Thank you Rowena, done that, nice to hear about The Clubs involvement.

    My biggest recent gripe is about AA Recovery trucks dropping recovered cars into caravan bays in service areas.    They need a long bay to unload the car so another truck can take it on its next leg.   But I know that sometimes these cars lie there for days waiting to be picked up.   The last time this happened there was two AA trucks taking up 2 lanes and the other bays were full so I had to go to the next SA.

    BillC

     

  • peedee
    peedee Club Member Posts: 9,383
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    edited April 2018 #8

    Done. all to often if there are caravan spaces they are taken up by vans and cars. I frequently end up in the HGV area.

    peedee

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited April 2018 #9

    No longer use Services other than fuel

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited April 2018 #10

    A word of praise for Cullompton Services on the M5 which has an area for caravans completely separate from the other parking areas! smile

  • Unknown
    Unknown Forum Participant
    edited April 2018 #11
    The user and all related content has been Deleted User
  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #12

    The only one I would give five stars to is Gloucester Services.

  • KeithandMargaret
    KeithandMargaret Forum Participant Posts: 660
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    edited April 2018 #13

    The Maidstone Services provide a Caravan only parking area - about 10 designated bays - too narrow for caravans to park in any of the bays and usually filled with other types of vehicles - see pic.

    And the stench of urine at the Toddington Services parking area is overwhelming - -  once bitten - never to return.

    There are ample toilet facilities at Toddington but if people don't use them what hope is there of much improvement whatever the Service Owners do.

     

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited April 2018 #14

    You're piddling against the wind when the caravan spaces are being taken by Plod patrol cars as I've seen on more than one occassion.

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited April 2018 #15
    1. Survey done.

    Last question, "Any other comments". Answer, Take this survey out to the services and see the problems first hand.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited April 2018 #16

    Are motorhomes included in the survey. Rarely do I see a sign that says Caravan and Motorhome Parking? Are motorhomes allowed to park in caravan bays, if not where are they expected to park. I think a lot more thought could have gone into that survey seeing that we are now the Caravan and Motorhome Club. Motorhomers can only complete the survey if they lie about towing!!!

    David

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited April 2018 #17

    Why wouldn't a motorhome be expected to park on the car park? While they're obviously bigger than a car,  they're nothing like the 40' plus of a car & caravan.

  • Chippy Dave
    Chippy Dave Forum Participant Posts: 7
    edited April 2018 #18

    A motorhome is too wide for a car park space, it would be taking up 2 or 4 spaces due to width and length

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited April 2018 #19

    But still much more manouverable than a car & caravan  ...... and those motorhomes based on a van are not usually much wider than the vehicle they're based on (my car doesn't really fit a space)

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited April 2018 #20

    Most service stations are pretty dire when it comes to caravans. I've been to various places where, even when there are supposed to be car & caravan spaces, they're way way too short. While I accept our out fit it large, I generally struggle to find spaces that are anything like long enough at services. 

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited April 2018 #21

    David, the thoughts of motorhomers are not required.

    The OP states the survey is for  'caravan parking provisions' and the NTWG state, ' representation for towing groups'. So it seems the survey has been designed for towed vehicles only

     

  • Vanbirds68
    Vanbirds68 Forum Participant Posts: 149
    edited April 2018 #22

    If you can get into the car park does it matter if you take up two or more spaces? Surely that is better than taking up a caravan space...

  • Vanbirds68
    Vanbirds68 Forum Participant Posts: 149
    edited April 2018 #23

    Thanks for this Rowena. I’ve completed the survey so hopefully it will bear fruit one day! 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited April 2018 #24

    As Chippy Dave says with a large coach built motorhome you are likely to be encroaching on up to 4 parking bays. There is also the issue that quite a few parking areas don't have drive through parking bays. You would also be relying on there being bays available in order to pull in and straighten up. Service Stations seem so full these days you would be unlike to find the space you need to manoeuvre safely into place. 

  • bill
    bill Forum Participant Posts: 388
    edited April 2018 #25

    Avoid them like the plaque unless absolutely desperate but I must be in the minority as they, even at their prices, seem always to be full and make good profits.  On a caravan security talk recently and the police warn of the very high number of caravans stolen from motorway services areas as most people park with very few security devices fitted as opposed to when sited.

  • bill
    bill Forum Participant Posts: 388
    edited April 2018 #26

    Worth checking a future route/journey on Google Earth to find large suitable laybys that do exist.  Don't overfill your caravan so that you can sit inside for refreshments.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited April 2018 #27

    I rarely go near parking areas in services but have a few times in the last few years wen solo. I don't think that many car parks will have 4 spaces together that are free.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited April 2018 #28

    Maybe Moho’s should be able to book a place to be saved😂😂😂

  • Malcolm Mehta
    Malcolm Mehta Forum Participant Posts: 5,660
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    edited April 2018 #29

    Completed survey.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited April 2018 #30

    Been on one busy service station in Kent where a member of staff kick non towing vehicles out of the caravan parking slots.  Can’t remember the name but it’s on the Dover carriageway, Bravo to them

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited April 2018 #31

    Posted on 06/04/2018 09:49 by Oneputt 

    Been on one busy service station in Kent where a member of staff kick non towing vehicles out of the caravan parking slots.  Can’t remember the name but it’s on the Dover carriageway, Bravo to them

    ......and about time too.

    Why can't they all do this. I was once asked to leave the HGV area once whilst towing. It wasn't half full but the caravan bays were.