Difficulty in getting to CL details online

JillwithaJay
JillwithaJay Club Member Posts: 2,485 ✭✭
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edited February 2018 in Certificated Locations #1

Anybody else having problems viewing CL details on line?  Every time I and others have tried to access details we get thrown back to the log in screen.

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  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited February 2018 #2

    Just tried a CL search by map, chose any one and it came up OK then clicked for details OK.

    Same for search by CL name, everything working as it should.

    Worked whether logged in or out.

  • Unknown
    Unknown Forum Participant
    edited February 2018 #3
    The user and all related content has been Deleted User
  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited February 2018 #4

    It's working ok for me Jill, logged in or out.

  • Wherenext
    Wherenext Club Member Posts: 10,599 ✭✭✭
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    edited February 2018 #5

    Looked at a couple today without any problems.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited February 2018 #6

    Jill, others are having a similar problem when trying to access club site to book. Seems the system is cracking under the strain!!

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2018 #7

    I was getting the lego men first thing this morning, when others were clearly posting. Could not log on however I tried to do it.😖

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited February 2018 #8

    Thanks folks.  all sorted now.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited February 2018 #9

    Hope that you managed to get a CL booked.

  • Vanbirds68
    Vanbirds68 Forum Participant Posts: 149
    edited March 2018 #10

    I don’t think it’s sorted...

    We’re trying to book sites for our Scotland tour and have come across the problem twice. Yesterday I thought the site must have closed and moved on to another (lost booking there). It’s happened again and common sense tells me if the site had closed it wouldn’t be showing up on the system - one would hope! Can’t remember which site I was looking at yesterday but today I’m trying to get details for Foggieburn, Insch, 1955 in the book. 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited March 2018 #11

    There's definitely something wrong. It keeps sending me back to log in after I try and open details of a site, despite already being logged in!

    HQ need to get this sorted quick for CL owners, there will be a few folks looking for destinations now season is warming up. Not good.frown

    The whole website seems very slow and sluggish at times, more so than usual.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited March 2018 #12

    I'm getting the same result....very strange!!

    However it would appear that the site is closed as shown on Pg 38 of the 2018 supplement. 

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited March 2018 #13

    Vanbirds, did you get any info from HO re Foggieburn? Did you see my post of yesterday that it is recorded as being closed in the 2018 supplement?

  • CLMaddie
    CLMaddie Forum Participant Posts: 245 ✭
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    edited March 2018 #14

    Hi Vanbirds68

    Unfortunately Foggieburn is no longer a CL site, which will be why you are experiencing the issue on the website and being thrown back to the login page. This will happen to any site which is no longer a CL but you have searched for them directly by name. This is an issue we have raised and hoping to get resolved.

    This is one of my points I will be raising in the next CL Review meeting to support your requests for the CL Closures to be posted on CT. 

    For now though, if you are trying to get to a CL's contact details and are thrown back to the login page it is most likely that site is sadly no longer a CL.

    Thanks

    Maddie

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited March 2018 #15

    Hi Maddie. Can you raise something else at the next meeting. Leaving a review seems to lack functionality, namely you cannot posts website links, or post photos. Not good if anyone does reviews on here, and doesn't help either owners, or members looking for more details and an image of CLs. Thank you.

  • CLMaddie
    CLMaddie Forum Participant Posts: 245 ✭
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    edited March 2018 #16

    Hi TDA

    Yes I will make a note of this, we are looking into ways to encourage reviews on the site so this thread will be really useful on looking at making the process easier from a members point of view. 

    Thank you

    Maddie

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited March 2018 #17

    Thanks Maddie for the update. Hope that the points you raise are considered and augmented.

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited March 2018 #18

    2018 supplement?

    I've just realised I don't have one. When were they released?

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited March 2018 #19

    You have to e-mail HO requesting a copy of the "2018 UK Site Price Guide" and they send a 40 pg printout listing all the new pricing details for club sites, new CL up to end of 2017 and those that have closed, although those lists aren't complete. 

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited March 2018 #20

    Thanks for that NTH. I never knew about it.

    I'll reserve comment on that

  • CLMaddie
    CLMaddie Forum Participant Posts: 245 ✭
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    edited March 2018 #21

    Hi Harryb

    This supplement had a list of the sites which were Opened and Closed since the release of the current directory to November 2017, pages 36-39.

    Any closures since November would be in the monthly magazines as well. 

    Thanks

    Maddie

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited March 2018 #22

    It does seem a shame, harryb, that the CC can't be bothered to send out the supplement with one of the winter month's magazines. You'd think that they were trying to hide something!!

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited March 2018 #23

    Hi Maddie

    Thanks for the link. Appreciated

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