Page Errors

DavidKlyne
DavidKlyne Club Member Posts: 13,856 ✭✭✭
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edited January 2018 in How to use Club Together #1

I seem not to be able to access several of the main discussion areas today and keep getting "The page cannot be displayed because an internal server error has occurred" message displayed. Is it just me?

David

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  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited January 2018 #2

    No it seems to be happening at random, I am accessing pages in a very roundabout way.

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited January 2018 #3

    Server errors all around, click on to 'Reply' when commenting and it greys out but nothing happens.

    Refresh the page and copy text back into box, reply works this time.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited January 2018 #4

    Yes just started a discussion in general chat Chip Scare and it failed, came up with message internal server error. Re did the discussion as Chip Scare 2. That went through OK but JVB has managed to post in the original, although I still cannot access it. 

    Very Strange.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited January 2018 #5

    Lost a post too so it's not worth the effort at present. frown

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited January 2018 #6

    Me too - I've been trying to reply to a post about touring in France - lost two replies so far, with the 'Internal Server error' message, and can't access the post at all now.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited January 2018 #7

    Hi everyone,

    I'm so sorry you have been experiencing issues with error messages today and thank you for reporting this to us. This should now be fixed but please let me know if you continue to experience any further problems with this. 

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited January 2018 #8

    Still page errors Rowena, the 'Charging of EV's is showing one now, the jump to last reply does not work in some threads and there are missing last posts although correctly shown on main page.

    Seems random

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited January 2018 #9

    Ok thanks Metheven. I will report this back to the team to continue working on fixing and sincerely apologise for the problems you are all experiencing. 

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited January 2018 #10

    No change for me either - the discussion on Overseas started by Mystery Bandit can't be accessed.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited January 2018 #11

    Thanks ValDa. The team are continuing to work on this.

    Please keep me updated on the issues you are experiencing or if these resolve as I'm reporting everything back. Many thanks. 

  • Yertiz
    Yertiz Forum Participant Posts: 324 ✭✭✭
    edited January 2018 #12

    Hi Rowena, still issues I'm afraid on various thread's I've tried looking at.undecided

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited January 2018 #13

    I've been getting them all over the place. This website is an ongoing shambles.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited January 2018 #14

    Thanks Yertiz and Cyberyacht. I have reported this back. 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited January 2018 #15

    It seems to be back in working order now. smile

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited January 2018 #16

    I was getting the same thing earlier as well.

     

    Whoops. It’s still there in Introductions.

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2018 #17

    It seems OK for me, but I've only just come on.  Perhaps it's fixed now, or perhaps it's only occurring on certain devices - I'm using the Android phone.

    David 

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2018 #18

    ......spoke too soon.  I'm now getting it in Introductions but only when I try and post or 'like....

    David 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited January 2018 #19

    And me....back to the drawing board...wink

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2018 #20

    .....back again now.  It seems to be intermittent..

    David

    Test - edit.  Can't fathom this out today....  I think I'll come back later... 😀

  • peedee
    peedee Club Member Posts: 9,383 ✭
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    edited January 2018 #21

    I reported this problem first thing this morning via FB. Couldn't follow it up though because I had to go out. I noticed the problems only occurred when logged on. e.g. could read UK sites forum when not logged on but errors received when logged on trying to read and respond to the same thread..

    It appears to be ok now?

    peedee

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited January 2018 #22

    That's interesting, PeeDee because it was the same for me.  I read a post whilst not logged on, logged on to reply to it, and then couldn't access it. 

    It's working now, though.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited January 2018 #23

    Hi everyone,

    Thanks so much for keeping us informed of the issues you are all experiencing. I have an update from the team working to fix the issue, please see below:

    We have identified the issue is with one of the indexing appliances.

    These appliances are load balanced so one user may be directed to the working appliance while another user may be directed to the faulty appliance.

    Similarly, a user may have a session that is at one point being directed through the working appliance and then as they continue to browse through the website, their session may then be directed through the faulty one – resulting in an internal server error or page cannot be displayed error.

    While we continue to troubleshoot the faulty appliance, we are directing traffic through the working one.

    I will keep you updated and thanks everyone for your patience. 

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited January 2018 #24

    Irrespective of our views on the operation of the forum, it's always welcome to get some feedback and explanation on a particular problem smile

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited January 2018 #25

    The CMC Sinclair Z80 just needs a reboot..---------- Again..laughinglaughingwink

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited January 2018 #26

    Perhaps if every poster was a paying member the club could afford to upgrade to a zx81 

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited January 2018 #27

    Hi everyone, The issue with the faulty indexing appliance has now been addressed and the majority of discussions should now be available.

    We believe there is still an issue with the Introductions section of Welcome & Hobby Talk  and this may be affected over the weekend in order to maintain the main functionality of Club Together. We apologise for any inconvenience caused. 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited January 2018 #28

    But SFA* ever happens! 😬

    * abbreviation of what ever you want it be.

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2018 #29

    Thanks for the update Ro.  Fingers crossed for an error free weekend.

    David 

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited January 2018 #30

    *Superbly Fast Actions👍🏻

     

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2018 #31

    No problems for me today, so it appear Rocky is correct. smile

    David

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