Autosleeper Kemerton xl / Sargent EC480
I have just had my second sergent ec480 fail in less than 12 months. On both units the screen has gone blank so I cannot see tank levels and battery charge.
Anyone had a problem with these, I'm not sure the dealer sorted the issue last time, when we switch the panel off to travel all is fine, when we arrive on site the buttons work but the screen is blank.
It is getting a little frustrating on a van that's 18 months old especially as the dealer is90 miles away and it's not the only problem I have had!
Comments
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As others have said Sargent have a good reputation for being helpful. There is also an AS forum if you have any further issues which is worth joining...
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We had a problem with our Sargent control panel, as it wasn't correctly calibrated. Neither AS nor the dealer were particularly helpful, and fobbed us off. So we tried Sargent. What a difference, the person on the other end of the phone knew exactly what the problem was, and talked us through re-calibrating the control panel. It's worked fine ever since.
Of course it should have been correctly calibrated in the first place, but that's another issue.
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