Email prompts for a review.
Home on 1st October from a visit to The Sandringham Estate C C site. Have now received two emails to give a review. Followed the required action, but no continuity happened. Waste of time, really. Come on HQ, we don't have time to plough through endless columns of script just to find the appropriate place to enter a review, always assuming that it can be found - ha,ha!
What I will say is: Usual behaviour of dogs not on leash, and some drivers (even Motorhomes and outfits with van in tow) far exceeding the 5mph rule.
Oh, and one idiot on a pitch opposite, too idle (and incompetent?) to use his mover, drove his car between our car and the awning on the next pitch - barely missing car and awning with his extension mirrors. Needless to say, when challenged, I was the one in the wrong!
Comments
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Hi LeTouriste,
Sorry you've been having difficulties with leaving a review. It does sound like there must be a glitch as we receive hundreds of reviews a day from the prompting emails we send out. Without going into detail about your device and operating system (to find out what the problem is) maybe if would be easier to just leave your review on the applicable FB page:
https://www.facebook.com/SandringhamEstateCAMC/
I hope you did enjoy your visit to Sandringham despite the dog owners, speeding and neighbour.
With kindest regards,
Helen
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Oh, and one idiot on a pitch opposite, too idle (and incompetent?) to use his mover, drove his car between our car and the awning on the next pitch - barely missing car and awning with his extension mirrors. Needless to say, when challenged, I was the one in the wrong!
He din't hit your car or van did he so whats the problem? If it is faster and easier to back the van directly onto a pitch without unhitching, engaging the mover and moving in at a snails pace without damaging either other peoples vans or cars or the surrounding area then sounds like a win win situation..
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The Club does not condone the driving of vehicles onto pitches occupied by other visitors. It risks injury, and the possibility of wrecking the holiday of innocent person(s) due to damage to property. If you are not aware of that, then you should be.
Bear in mind that the vehicle was driven fully onto the grass 'finger' between the hard standings, and the situation so tight that it was necessary to back out straight because the extension mirrors were almost scraping my properly parked car and the awning on the adjacent pitch.
With this type of irresponsible response, little wonder that there are so many criticisms regarding behaviour on site.
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Not a very helpful review if it consisted of moans about fellow site users.
They may not be there when I visit
Site reviews are becoming worthless nowadays. Occasionally you find a gem of a review that contains loads of relevant and useful information but most are just rants.
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Sorry, but it IS a site review. What else could I say? The site is pretty much similar to most other C.C. sites. We always use our caravan onboard facilities to the full, so cannot comment regarding the amenity blocks. Only really posted because of repeated emails from admin. - now wishing I hadn't bothered. Perhaps your comments about reviews being worthless may have some substance to them.
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The Club does not condone the driving of vehicles onto pitches occupied by other visitors. It risks injury, and the possibility of wrecking the holiday of innocent person(s) due to damage to property. If you are not aware of that, then you should be.
Sorry can you point out where it states this? Sometimes on tight sites it necessitates encroaching onto another pitch to get onto ones own.
Bear in mind that the vehicle was driven fully onto the grass 'finger' between the hard standings, and the situation so tight that it was necessary to back out straight because the extension mirrors were almost scraping my properly parked car and the awning on the adjacent pitch.
The grass finger between pitches is "no mans land" and been debated much on this forum.
With this type of irresponsible response, little wonder that there are so many criticisms regarding behaviour on site.
Me thinks you should enjoy your holiday stop curtain twitching and not worry about what others do.
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Not sure what the topic of this thread is, emails, reviews or folk manoeuvring vans, so I will just pitch in.
As to reviews, agree they should be about the fixed attributes of the area or site. Unless you have reason to believe the antisocial behaviour happens all the time, as in perhaps an adjacent pub / noise, it has no place in a review.
Totally agree with the OP re the close manoeuvring. On one site we had someone come so close they were within cms of the aqua roll. Indeed one of them checking to see how close they had come, managed to fall over into the side of our van. There may be occasions where it is necessary, such as no mover, or a broken mover. However, even in these cases there is still such a thing as too close. All it takes is a slight slip on the drivers part to cause major damage. In the incident I recounted above, they gave up and used the perfectly good power mover they had fitted.
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I thought you weren't going to bother again
In 2013 you wrote this:Got an email asking me to review our recent visit to Cadeside site. What a round-the -houses performance - never did manage to do it. I'll not bother to try again unless they make the facility more straightforward.
Oh and the idiot, I would have walked over and offered my assistance rather than be 'arsy' about it
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And in 2014 wasn't going to post again. Still, I suppose we're all allowed to change our minds.
"On several occasions, during my construction of a post, the REPLY has gone missing, and I have found myeslf logged out. I wonder how many members, because of this frustrating action, have taken the same view as I have now? C.C. HQ - you can keep your Club Together!!! I might read the site occasionally, but posting is ouit."
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Ah, another nit-picker - do you search all the posts to 'have a go'?
Chatting later to one of the wardens, I happened to mention it and he said that I 'should have called us to set him straight on the rules' - so a warden was also 'ready to be arsy', then???
As a matter of fact, the "idiot" made it clear that he didn't want any advice or help - been towing for years. But he had to use his mover in the end.
Like I said, I only bothered because of the repetitive emails asking for a review. Missed that? - should have gone to Specsavers!
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Glad you had a good holiday, LeT.
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If I have understood the situation correctly you have received two e-mails which have different purposes. One would be a fairly indepth survey of the customer service levels by staff on the site you visit with additional questions on the facilities you found on the site during your stay. The information in this survey is collated along with other replies to help the Club make changes if required and is only made public in general terms.
I expect the second e-mail was just to ask you to complete a normal site review that is on public view to other members in order to help them decide whether the site is one they would like to visit. I would have thought that both could have been completed with time to spare compared to starting this thread and coming back with replies? Responding to either e-mail is a completely voluntary thing on your part and it's up to you whether you help the Club and other members or not.
David
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