Bailey unicorn 111 seat cushions

johnbarb
johnbarb Forum Participant Posts: 2
edited October 2017 in Caravan & Motorhome Chat #1

Has any one had trouble with Unicorn Cadiz front seat cushions going soft and leaving indents

 

Comments

  • Petedefeet
    Petedefeet Forum Participant Posts: 4
    edited October 2017 #2

    Its a well known problem across the Pegasus and Unicorn range.
    Speak to your dealer - there is a replacement / fix

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited October 2017 #3

    We have a Pegasus and the cushions are not the same material as the Unicorn range,  and have not had the same problem , what year is your Cadiz as the material used in the early models was changed ,speak to your dealer if is still under warranty

  • con
    con Club Member Posts: 16
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    edited October 2017 #4

    I have a 2016 unicorn 3 Madrid and I also have ongoing problems with the seat cushions and back rests going soft and leaving indents.
    The inside of the cushions have been replaced once but after a 2 week holiday they have again become misshapen. I am currently waiting to hear back from my dealer who is contacting Bailey, it took 6 weeks last time & I don't expect it will be any quicker this time.
    The replacement foam is a slightly different design to the original, but still misshapes. It has a kind of honeycomb structure, and I believe it is being used to reduce manufacturing costs and weight.
    A company called Belfield make the inserts on Baileys behalf.They are a company who make furnishings for the caravan industry, I have spoken to them and more substantial fillings are available but they put in what Bailey specify. I asked Belfield if I could get a more substantial foam and they recommended a spring encapsulated foam at a cost of £327!
    I am hoping Bailey will meet the cost of replacing the foam with a more substantial product.
    Rather worryingly I recently went to my local dealers to have a look at the new Unicorn 4, and they are using the same foam as in the Unicorn 3 so I don't think this problem is going to go away anytime soon.

  • scrooge 1950
    scrooge 1950 Forum Participant Posts: 1
    edited October 2017 #5

    We have exactly the same problem in our Madrid S3 with both the seat cushions and back rests.  The seat cushions showed indents after only 3 trips out.  The dealer has been sent photos and raised the issue with Bailey, as we use the van once a month we have agreed to return all the cushions in November for replacement.  Must say the bed is a bit uncomfortable with the dips in the cushions.

  • richardandros
    richardandros Club Member Posts: 2,683 ✭✭✭
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    edited October 2017 #6

    This has been raised before and at that time, I posted my solution to the identical problem we had with our 2015 Barcelona, after about 6 months.  Having discussed it with my dealer, he advised that they could be changed under warranty but that the replacement foam wouldn't be much better.  I decided to bite the bullet and went to a local upholstery firm who re-filled the cushions with a high-quality foam - but at a cost of £250.  This company, based in Bridlington specialises in caravan upholstery and advised that this was a common problem across all makes and wasn't just a cost issue - but also one concerned with weight saving.  I have to say that the new cushions are far heavier now than the originals, but the problem has been sorted and two years on, we don't have a problem.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited October 2017 #7

     When I was looking for our present caravan we did look at a couple of Baileys (no idea which) but didn't think much of the seating and went for a Lunar Clubman instead. Looking at those cushions on such a recent caravan and after so little usage would put me right off. Our present caravan has been used for 700 nights so far and the seating is fine.

  • con
    con Club Member Posts: 16
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    edited October 2017 #8

    Richardandros

    Hello, do you have any contact details of the firm you used in Bridlington?

    I think I may also have to pay for a more substantial foam and it may be wise to make enquires with the firm that fixed the problem for you.

    Many thanks

  • richardandros
    richardandros Club Member Posts: 2,683 ✭✭✭
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    edited October 2017 #9

    Con - it was Ian Watson Upholstery - 20 Church Green, Bridlington, YO16 7JX, 01262 609892.

    It's only a small place but they did a good job and it only took a couple of days or so. As I said, he told me that they had seen a lot of this problem - across all makes and I think you will be horrified when you see the original foam - as he was!  Be warned though - it does increase the weight significantly but with a T/A Barcelona. I wasn't too concerned.

    Yes, I could have got into a protracted argument with the dealer / Bailey but given what I had spent on the van, £250 wasn't a lot to sort the problem once and for all.

    Richard

  • richardandros
    richardandros Club Member Posts: 2,683 ✭✭✭
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    edited October 2017 #10

    Con - PS - the £250 was just for the two seat bases - I didn't bother with the backrests which weren't too bad - so the £327 quote from Bellfield isn't far off the mark.

  • con
    con Club Member Posts: 16
    Photogenic
    edited October 2017 #11

    Richardandros. 

    Thank you very much for the information. 

    I am going to the caravan show at the NEC and will 

    Talk to the Bailey representatives before deciding which way to go. 

    Thanks again. 

  • parigby
    parigby Forum Participant Posts: 2
    edited October 2017 #12

    Thanks for the thread   -   we've only had our Unicorn lll since July, and after about 24 nights, we too are beginning to see " saggy seat syndrome ". 

    Will follow the courses of action suggested on here.

    Thanks again.

     

  • Tigi
    Tigi Forum Participant Posts: 1,038
    500 Comments
    edited October 2017 #13

    We currently have a Lunar and we were looking at the Unicorn IV the other day and thought the cushions were`nt the best quality. Our current Lunar has seat cushions as good as new after two years usage.