Amending a booking

Flyingfox
Flyingfox Forum Participant Posts: 45
edited April 2017 in UK Campsites & Touring #1

We initially booked a site in July. Received a confirmation email, no problem there. We then decided that we could stay a day longer so I amended the booking by one day. On my profile it shows the amended booking but I have not received a confirming email which I thought that I would. Can I accept that the booking is confirmed without an email ? I always print of the email to take to the site as proof of booking whether I need to or not.

Comments

  • groovy cleaner
    groovy cleaner Forum Participant Posts: 208
    100 Comments
    edited April 2017 #2

    I had this happen to me too dropped a night on Good Friday and it says a confirmation email will be sent but it wasn't ,I never print the email off never needed to so not wasting my ink and paper when I don't need to 

  • KGF
    KGF Forum Participant Posts: 12
    edited April 2017 #3

    Same thing, I have had to amend an upcoming tour. This involved cancelling one site, booking another and amending the dates on another couple.

    I had E-mail confirmations for the cancellation and new booking but nothing for the amendments.

    However the amendments showed up in 'My bookings' so I know they have been recorded.

  • groovy cleaner
    groovy cleaner Forum Participant Posts: 208
    100 Comments
    edited April 2017 #4

    apart from my bookings being on my profile I save them in a folder which I call adventures , I put all my emails in there just looked to see if I had an amendment one and noticed I had one in Dec 2016 for a booking I have for Xmas this year so perhaps the club no longer email you about an amendment 

  • JD6620
    JD6620 Forum Participant Posts: 202
    100 Comments
    edited April 2017 #5

    If the booking is correct in your profile you need not worry.  The email confirmation is just a copy of that booking detail anyway.  I never look at the email confirmations or print them out, a waste of paper and ink.  I do however check the bookings are correct within my profile area.  Never had a problem yet.

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
    500 Likes 1000 Comments
    edited April 2017 #6

    Flying Fox - Like you, I usually print off the booking form for my folder. If your amendment is showing on your profile then the system has accepted it but, for peace of mind, you could give the site in question a call to double check.

    I'm not sure what problem you may have had in posting this thread but I've removed the other seven with the same title.

     

  • Flyingfox
    Flyingfox Forum Participant Posts: 45
    edited April 2017 #7

    Thank you one and all and yes I did have a problem when posting. Sorted now, Thanks

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
    500 Likes 1000 Comments
    edited April 2017 #8

    Glad to hear that.

     

  • NickyKnix
    NickyKnix Forum Participant Posts: 70
    edited April 2017 #9

    Hello Flyingfox and all,

    I am sorry to hear that your booking amendments were not emailed to you.

    We would be more than happy to help with any UK booking amendment enquiries here at Head Office.

    That includes requests to send booking confirmations either by post or email.

    Please do not hesitate to call the Advance Booking Service on 01342 327490, if we can be of any assistance.

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited April 2017 #10

    +1cool

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