The same Club, just better...

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Comments

  • Merve
    Merve Forum Participant Posts: 2,333
    1000 Comments
    edited February 2017 #1412

    ......Unfortunately, non EHUers will not benefit from the investment! Only people using our very expensive Hook ups will see any improvements.......

  • moonchip
    moonchip Forum Participant Posts: 106
    edited February 2017 #1413

    Name is just a name so personally not bothered either way

    The new logo on the other hand is a vast improvement. Clean & simple and far better than the 'old' pennant-style logo which was very dated.

  • Ian2530
    Ian2530 Forum Participant Posts: 5
    edited February 2017 #1414

    I am totally disgusted with the club and the apparent contempt it has shown for its membership, After 33 years in the club, perhaps now is the time to leave. What a waste of members hard earned cash, which actually pays for all of this. Far better to have invested in improving the site network. It seems a great club has just been wrecked by fools. As for the idiotic logo, it seems we are now sponsored by Walls Ice Cream ??

    As for consulting with the members - a joke ! All done behind closed doors with token consultation. From the out pouring of anger I have seen from members, I think a vote of NO CONFIDENCE in the current management is called for. The club has not just shot itself in the foot, but shot itself in both feet and probably the head as well - a PR disaster it seems. I have not spoken with a single member who has anything positive to say about this debacle. The cost of changing all the club signage, documentation, warden uniforms etc etc is staggering, and for why ? I think those responsible should collect their P.45's at their earliest convenience.  I wonder how many new members the Caravan and Camping Club will pick up after this fiasco. A very angry and unhappy member !

  • GodivaNige
    GodivaNige Forum Participant Posts: 606
    500 Comments
    edited February 2017 #1415

    The 'professional' approach may result in a more successful outcome for Rob. While airing his grievance on this forum will undoubtedly gain support from members who are siding with the anti rebrand camp, this won't help his individual cause.

    He won't receive the compensation from the contributors on this forum will he? 

  • David2115
    David2115 Forum Participant Posts: 547
    100 Comments
    edited February 2017 #1416

    If some members are so disgusted by this decision instead of threatening to leave then actually do it instead of moaning incessantly. Have the courage of your convictions. Why do you want to be a member of a club that allegedly treats you in this way. 

    Put up or shut up !

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #1417

    Very few have said they would not renew David. many have voiced there disappointment however, as have I - not about the name change as such. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #1418

    Indeed and obviously I would agree; however I am still grateful for Rob for making us aware as I stated.

    I am not sure how many members are anti rebrand and how many are simply aghast at the poor way that it has been executed.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited February 2017 #1419

    It might not be the place to complain, but I'm sure Rob will feel better for airing his annoyance at the situation & financial loss.

     

    P.S.. we stayed  at Rob's CL last year ....... very nice too 😊

  • RKJ52
    RKJ52 Forum Participant Posts: 130
    First Comment
    edited February 2017 #1420

    No, he won't, but at least he has told us what an appalling way the cl owners have been treated. We have been told that this was after consultation with members, but even the cl owners were not consulted. Would the club like to make a statement over this.

  • RKJ52
    RKJ52 Forum Participant Posts: 130
    First Comment
    edited February 2017 #1421

    I read a comment earlier questioning if the club still wants the cl network. I laughed when I saw it, but after reading the above am not laughing now. Wonder how many cl owners will quit and join the other club.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited February 2017 #1422

    Wonder how many cl owners will quit and join the other club.

    Probably non or very few as hopefully they have a reasonable customer base. 

     

  • JoolsDevon
    JoolsDevon Forum Participant Posts: 4
    edited February 2017 #1423

    Interestingly, reading the small print at the bottom of the welcome letter (which I have now shredded) it said that The Caravan and motorhome club was a trading name of the Caravan Club,.

    so we could all just keep using its real name!

    looking at the "about us" on this site.

    "The Caravan Club Limited, trading as the Caravan and Motorhome Club, is the owner and operator of www.camc.com (our website) and any applications and/or digital channels provided by us for the purpose of accessing our website, digital magazine or other services (our apps and digitalchannels) (together our digital services). We are a company limited by guarantee registered in England and Wales under company number 646027. Our registered company address is: The Caravan Club, East Grinstead House, East Grinstead, West Sussex RH19 1UA. Our VAT number is 239719331."

     

  • Chestrefeldian
    Chestrefeldian Forum Participant Posts: 53
    edited February 2017 #1424

    ... and leave no-one to comment adversely on anything ?

    im not sure so many have threatened to leave as there are stating their dissatisfaction.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited February 2017 #1425

    I don't think you need worry about using the leaflets up as members would understand why the old logo is being used. I imagine that the leaflets are mainly used to promote your holiday lets? If that is the case I am sure most customers might not give a second thought to whether the old or new logo is used? 

    David 

  • Chestrefeldian
    Chestrefeldian Forum Participant Posts: 53
    edited February 2017 #1426

    No one ever advertised the fact that we would know that we could or indeed would. Certainly we never received a video to explain why we were the Caravan Club. I think we already knew. It was in our blood. We just caravanned, or Motorhomed, or trailer tented (camped) as the case may be ... and I suspect the brave new explorers will carry on in the same veign regardless of the recent waste of money.

  • Chestrefeldian
    Chestrefeldian Forum Participant Posts: 53
    edited February 2017 #1428

    If you're to have a referendum then we South of the border want one too. 

  • Si Jo Tom and Ems
    Si Jo Tom and Ems Forum Participant Posts: 58
    edited February 2017 #1429

    Well the stickers arrived as expected,  I have applied them to the van and the car. Must admit if was running a throw your keys into a piss pot party I'd go for this logo ;) Hey ho, guess its one of those good ideas at the time ideas. Things wont have changed that much, Club wise.

     

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
    1000 Comments
    edited February 2017 #1430

    Given the apparent endeavour's of CAMC /CMC or whatever it is these days to decimate the CL network either by design or incompetence, many of those CL customers may already be considering the other club so defection of CL owners could take their customer base with them.

  • David2115
    David2115 Forum Participant Posts: 547
    100 Comments
    edited February 2017 #1431

    There have been quite a few over the whole thread that are threatening to leave, I'm not saying the ones that are engaging in positive debate should leave just the posters making empty threats to end membership  

    this forum has been in demise over the last few months imho, hopefully this debate may  bring more contributors, create discussions that will benefit all. 

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #1432

    I'm going to play "deviles advocate" here , how does the CL network benefit the Club,when it revives no money from them (CL) ,when you the member stay at one no money goes back to the club ,and the club pays and sends out all the signage and advertising??

    i am not against the CL network and have and will keep using them ,I'm just asking a question 

  • GVD
    GVD Forum Participant Posts: 175
    edited February 2017 #1433

    Personally I think it would have been more advantageous if the club were to offer reduced rates on their sites, and open more on a year round basis, bearing in mind that the newer caravans are well catered for all year enjoyment.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited February 2017 #1434

    Put simply Husky I see them as an important part of the package. I no longer tend to use CLs but did more so with a young family. As we now tour and move on regularly I find it simpler to use club sites and cost is not an issue. For many younger families joining the use of CLs could be an important cost factor. Also many join one of the clubs with a view to using CLs but may well use club sites also and particularly during off peak

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited February 2017 #1436

    Oh yes, I just got the 'Richard Briars lookalike' thing.......very good! smile

  • GTP
    GTP Club Member Posts: 536
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    edited February 2017 #1437

    Could it be that most members would not be members (income to club) if it were not for the CL network....fyi, I have heard from many CL owners that there is a move to lobby Natural England to 'look at' the exemption status..with requirements to licences etc...

  • tommys
    tommys Forum Participant Posts: 11
    edited February 2017 #1438

    Feeling for you Rob is not good enough these people with ideas of grandeur didn't think about all the implications their inane ideas have caused. If this had been put out to the Members (who actually pay the salaries of these chumps) then sense would have prevailed, as it is the cost will be enormous just to erase the affair which, thinking about it, might be a cost saving exercise in the long run.

  • Spriddler
    Spriddler Forum Participant Posts: 646
    500 Comments
    edited February 2017 #1439

    I very much doubt that motorhomers were put off joining CC because of the name or that existing members didn't renew because there wasn't a name change. One can only assume that it has been done to enlarge the CC membership and income. In which case one hopes that plans and a budget are in place to enlarge the number available sites/pitches.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited February 2017 #1440

    HD

    I think there is a significant number of members who mainly use CL sites, I have seen a figure of about 20% but don't quote me. I imagine that without them total membership would be reduced which would have a knock on effect on how the Club as a whole was able to operate. So whilst there is little or no financial benefit for the Club directly from CL's it is the greater benefit of the extra members that are drawn in by having a CL network.

    David

  • RKJ52
    RKJ52 Forum Participant Posts: 130
    First Comment
    edited February 2017 #1441

    David,

    Think you missed the point. It is the fact that you did not consult or even inform your site owners before you told the public. Matter of interest, were the CC staff at club owned sites or even those at EG informed before the announcement or were they to treated with such disdain.