Red Pennant renewal issue

Surfer
Surfer Club Member Posts: 1,303 ✭
500 Comments 100 Likes
edited January 2017 in Overseas Campsites & Touring #1

Our multi trip motoring only cover expires towards the end of our overseas stay. We want to do the renewal now, but the website will not let you enter a date for the future and only selects today's date.  This year we want to add Personal cover for the tow of us but again you cannot alter the start date.

Also when inputting the vehicle and caravan details it asks for a model key?  The caravan is a Buccaneer Cruiser end of story and no model key.  You cannot proceed unless you enter a model key.

Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited January 2017 #2

    Ring EGH? "its good to talk"cool

  • Surfer
    Surfer Club Member Posts: 1,303 ✭
    500 Comments 100 Likes
    edited January 2017 #3

    There is that option, but I am wondering why the CC have a website if you cannot use it properly?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited January 2017 #4

    No website can cater for anomalies as in your casewink

  • The Ovaltineys
    The Ovaltineys Forum Participant Posts: 196
    100 Comments
    edited January 2017 #5

    And some Clubs can do no wrong - in some peoples eyes!  innocent

  • Unknown
    Unknown Forum Participant
    edited January 2017 #6
    The user and all related content has been Deleted User
  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited January 2017 #7

     What a strange post undecided

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
    500 Likes 1000 Comments Name Dropper Photogenic
    edited January 2017 #8

    I agree, when renewing something as important as insurance we always prefer to ring and speak to someone.  It's fine to look online, but when you have any questions, rather than try and find answers online, I much prefer to ask a real person.  

  • Surfer
    Surfer Club Member Posts: 1,303 ✭
    500 Comments 100 Likes
    edited January 2017 #9

    TBH I don't think there is anything complex about renewing Motoring only insurance if circumstances have not changed.  Personal insurance is a different matter. 

    As it turned out, the insurance expires a day after we return home so will leave renewing until our next trip in June.  Although we have a Nationwide account which could cover breakdowns, unfortunately our caravan exceeds the 8m by 14cm so need to use RP.  We do not have any issues with RP and no qualms about paying to renew with them.

Categories