Planned website maintenance in January

daniellec
daniellec Forum Participant Posts: 15
edited January 2016 in How to use Club Together #1

Hi everyone, hope 2016 has started well for you all.

I just wanted to give you some advance notice of our planned website maintenance for January.

Saturday 9th: 10pm to 5pm Sunday 10th
Monday 11th: 10pm to 4am Tuesday 12th
Tuesday 12th: 10pm to 4am Wednesday 13th
Tuesday 26th: 11pm to 6am Wednesday 27th

You will not be able to log in to the website or Club Together during these times, and on the last date the website will be completely unavailable.

This work is essential because we are obligated, under PCI regulations and HMRC tax requirements, to maintain our systems at specific patch levels, both for Windows and for the applications themselves. These activities are generally performed out of hours, but sometimes require extended testing, which means they run into daytime hours. We always strive to keep these during times with the minimum impact, and apologise for any inconvenience caused during this essential work.

Moderator Edit:

Made sticky in an effort to ensure everybody is aware.

«1

Comments

  • Metheven
    Metheven Club Member Posts: 3,987
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    edited January 2016 #2

    Thanks Danielle for the heads up and the reasoning behind it, with any luck this will keep the negativity to a minimum
    Smile

  • JohnDH
    JohnDH Forum Participant Posts: 183
    100 Comments
    edited January 2016 #3

    So the forum is not seperated from the CC main site and payment facilities? Oooerrr

     

  • moulesy
    moulesy Forum Participant Trusted Posts: 9,412
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    edited January 2016 #4

    Not sure how you come to that conclusion, John?

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited January 2016 #5

    Hi everyone, hope 2016 has started well for you all.

    I just wanted to give you some advance notice of our planned website maintenance for January.

    Saturday 9th: 10pm to 5pm Sunday 10th

    Monday 11th: 10pm to 4am Tuesday 12th

    Tuesday 12th: 10pm to 4am Wednesday 13th

    Tuesday 26th: 11pm to 6am Wednesday 27th

    You will not be able to log in to the website or Club Together during these times, and on the last date the website will be completely unavailable.

    This work is essential because we are obligated, under PCI regulations and HMRC tax requirements, to maintain our systems at specific patch levels, both for Windows and for the applications themselves. These activities are generally performed out of hours,
    but sometimes require extended testing, which means they run into daytime hours. We always strive to keep these during times with the minimum impact, and apologise for any inconvenience caused during this essential work.

    Write your comments here...Thanks for the info Daniellec ,nice to see somebody from head office is on the ball.    It's not going to be a problem for the vast majority of the posters. They have a life outside forums.  

    K 

  • cyberyacht
    cyberyacht Club Member Posts: 10,224
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    edited January 2016 #6

    No CT for most of Sunday! How will we cope?

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,298
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    edited January 2016 #7

    Just checking that first down time is correct, it is 10pm to Sunday 5pm? Others are for a much shorter period. Not a problem, but just wonderedHappy

  • daniellec
    daniellec Forum Participant Posts: 15
    edited January 2016 #8

    Just checking that first down time is correct, it is 10pm to Sunday 5pm? Others are for a much shorter period. Not a problem, but just wonderedHappy

    Hi takethedogalong, yes it's a longer one I'm afraid!

  • JohnDH
    JohnDH Forum Participant Posts: 183
    100 Comments
    edited January 2016 #9

    Moulesy, PCI relates payment system. Yes, it must be maintained properly, but a little surprised that the whole site will be down, or at least CT will be. In my experience, payment systems are kept well away from the other web funtions for two main reasons. 1. Security. 2. Allow normall function of the rest of the web site.

  • huskydog
    huskydog Club Member Posts: 5,464
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    edited January 2016 #10

    No CT for most of Sunday! How will we cope?

    i will just post on "Motorhome fun" forumLaughing. Use left and right arrows to navigate.

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,298
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    edited January 2016 #11

    Just checking that first down time is correct, it is 10pm to Sunday 5pm? Others are for a much shorter period. Not a problem, but just wonderedHappy

    Hi takethedogalong, yes it's a longer one I'm afraid!

    Write your comments here...not a problem. Apologies for asking but it did stand out and it could have been an easy one to make! Thank you.

  • ABM
    ABM Forum Participant Posts: 14,578
    1000 Comments
    edited January 2016 #12

    { I  think  it's  all  a  plot  to  make  us  Old  Greybeards  spend  longer  over  doing  the  washing  up  !!  }

  • rogher
    rogher Forum Participant Posts: 609
    500 Comments
    edited January 2016 #13

    It’s good to get the “heads up” but such downtime betrays a lack of investment in IT as I don’t notice that kind of impact elsewhere.

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited January 2016 #14

    Best take a" fortnight" off then...Undecided......Cool

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,939
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    edited January 2016 #15

    No CT for most of Sunday! How will we cope?

    Won't bother me as I don't log on to CT before 19:00 and usuallyclose down at 22:00. Laughing

  • DSB
    DSB Club Member, Member Moderator Posts: 5,862
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    edited January 2016 #16

    Thanks for the update Danielle.  Looks like a quiet Sunday.

    David 

  • huskydog
    huskydog Club Member Posts: 5,464
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    edited January 2016 #17

    it's getting close to the time when we will have to go off and find something else to do UndecidedFrown

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,939
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    edited January 2016 #18

    it's getting close to the time when we will have to go off and find something else to do UndecidedFrown

    There are other forums, aren't there?

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,939
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    edited January 2016 #19

    22:10 Well it's still open, isn't it?

  • huskydog
    huskydog Club Member Posts: 5,464
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    edited January 2016 #20

    Perhaps it's all a dreamHappy

  • SteveL
    SteveL Club Member Posts: 12,367
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    edited January 2016 #21

    If it is we are all in it.

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,062
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    edited January 2016 #22

    Test

  • Unknown
    Unknown Forum Participant
    edited January 2016 #23
    The user and all related content has been Deleted User
  • DSB
    DSB Club Member, Member Moderator Posts: 5,862
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    edited January 2016 #24

    You are right DD.  I bet it'll still be quiet today though - I'm guessing some won't look.  Then I ask myself why did I look?  Laughing

    David 

  • cyberyacht
    cyberyacht Club Member Posts: 10,224
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    edited January 2016 #25

    I was most surprised to log on a few minutes ago and find it open for business. Did it go more smoothly than anticipated or did it crash so stupendously that they scrapped the update and went back to how it was?

  • Unknown
    Unknown Forum Participant
    edited January 2016 #26
    The user and all related content has been Deleted User
  • Unknown
    Unknown Forum Participant
    edited January 2016 #27
    The user and all related content has been Deleted User
  • rogher
    rogher Forum Participant Posts: 609
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    edited January 2016 #28

    Don’t get too upset if everything up to 5:00pm is lost later on.

  • Unknown
    Unknown Forum Participant
    edited January 2016 #29
    The user and all related content has been Deleted User
  • rogher
    rogher Forum Participant Posts: 609
    500 Comments
    edited January 2016 #30

    Things can only get better. Wink

  • huskydog
    huskydog Club Member Posts: 5,464
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    edited January 2016 #31

    has anyone noticed any differance in CT , I thought it looked clearer , then I realised I had cleaned the screen earlier Laughing

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