Fault with CL search engine

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  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited April 2016 #62

    Good question Kath

  • OrionCalls
    OrionCalls Forum Participant Posts: 116
    edited April 2016 #63

    I have just Deleted User the site app and then reinstalled it. I am still not getting any CL's shown where I wished to visit. I entered where I knew there were CLs but still no results.

    This was trying on an iPad 

  • DSB
    DSB Club Member Posts: 5,669 ✭✭✭
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    edited April 2016 #64

    I have just Deleted User the site app and then reinstalled it. I am still not getting any CL's shown where I wished to visit. I entered where I knew there were CLs but still no results.

    This was trying on an iPad 

    It certainly worked for Android.  I wonder whether the updated version for IOS has been released yet.  I know the Android update was released first because the appropriate permissions came through first.

    Unfortunately, I'm out in the van at the moment so it's more difficult for me to chase.  If it's not fixed by Tuesday, I'll certainly try and chase it up next week if you could give a gentle reminder.  

    Regards 

    David 

  • DSB
    DSB Club Member Posts: 5,669 ✭✭✭
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    edited April 2016 #65

    ....another thought.   If you are having problems with the app or CL's showing, you may get a quicker response if you use the following email addresses given out by Rowena a while back:

    Feedback on the app can be sent to:

    appfeedback@caravanclub.co.uk

    Any out of date CL information needs to be sent to our CL team to update:

    clamendments@caravanclub.co.uk 

    Hope this helps,

    David

  • Surfer
    Surfer Club Member Posts: 1,303 ✭
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    edited April 2016 #66

    Seems that the issue has not been resolved fully as there are many locations with "archived" next to them?

  • OrionCalls
    OrionCalls Forum Participant Posts: 116
    edited April 2016 #67

    DSB

    Thanks for your suggestion , I have sent an email to appfeedback.

    As an aside it does work on the iPhone 

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited May 2016 #68

    I am still unable to leave a review on the CLs we stayed at a fortnight and 10 days ago. I did start a thread about Cambridgeshire being missing. If I go onto Search and Book, Cambridgeshire is now there but the system won't advance any further!

    Not using an app or IPad just an android. What's going on?

    Good job I didn't want to book anywhere. CL owners must be tearing their hair out.

    PS I can book CC sites so not a problem with my android.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited May 2016 #69

    I am still unable to leave a review on the CLs we stayed at a fortnight and 10 days ago. I did start a thread about Cambridgeshire being missing. If I go onto Search and Book, Cambridgeshire is now there but the system won't advance any further!

    Not using an app or IPad just an android. What's going on?

    Good job I didn't want to book anywhere. CL owners must be tearing their hair out.

    PS I can book CC sites so not a problem with my android.

    That's strange WN, as I've been able to find Cambridgeshire using the search engine and have posted an updated review for Manor Farm, which persumably is the site yoiu are referring to. I've used my laptop to do it, just now.

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited May 2016 #70

    One of lifes mysteries, Nellie.YellHappy

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited May 2016 #71

    Oh dear it looks like blank page Syndrome has struck again

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited May 2016 #72

    One of lifes mysteries, Nellie.YellHappy

    Any joy for you now?

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited May 2016 #73

    Nope but no big deal. Hope we get decent WiFi at next stop and will try then.

    Suppose it's a bit like you being a Woodpecker on some systems and a lizard on others.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited May 2016 #74

    Laughing

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited May 2016 #75

    Finally fixed.

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