Motor Mover Remote Repair

dmiller555
dmiller555 Forum Participant Posts: 717
500 Comments
edited December 2016 in Parts & Accessories #1

I have a Truma Mover SE fitted but I'm experiencing problems with intermittent performance of the remote control. The problem seems to stem from corroding batteries at some point in the past. I have found a company that claims to service remotes, Remotefixer and would like to know if anyone has used them and if so can pass on their experience before I entrust my box to them.

http://www.remotefixer.co.uk

Comments

  • Elsa
    Elsa Forum Participant Posts: 51
    edited December 2016 #2

    HI dmiller555, Where do you store your remote control? we keep our in our home never had any problem with corroding, are you keeping it in the van? may be the battery is old? if you put new one in and still having problem, it may be the caravan battery need
    replacing, I had a problem with remote control and change the van battery from 85 amp to 110 amp and it work much better and it quieter, Good Luck Elsa

  • dmiller555
    dmiller555 Forum Participant Posts: 717
    500 Comments
    edited December 2016 #3

    The problem is internel corrosion in the remote caused by leaking batteries. I suspect that the batteries were not removed by the previous owner when they stopped using the van. The remote does work but unreliable because of damaged battery contacts. 

    I have cleaned them as well as I can but it really needs taking apart and the battery contacts replacing hence my question about whether anyone had experience of the company trading as Remotefixer.

  • Elsa
    Elsa Forum Participant Posts: 51
    edited December 2016 #4

    Hi dmiller555, Have you tried to phone Truma office, it may be cheaper to buy a new one than getting the old one fix,Worth a phone call ! Elsa

  • KjellNN
    KjellNN Club Member Posts: 8,671 ✭✭✭
    2,500 Likes 1000 Comments Name Dropper
    edited December 2016 #5

    from another thread......

    http://www.arelectronics.co.uk/contents/en-uk/d18_Caravan_Mover_Repairs.html

  • dmiller555
    dmiller555 Forum Participant Posts: 717
    500 Comments
    edited December 2016 #6

    Thank you both for your help, I have brought a new one from eBay. When I have that set up and working I shall send the original to AR Electronics for service and then keep it as a spare. 

  • filobetty
    filobetty Forum Participant Posts: 2
    edited February 2017 #7

    How much did you pay for a new on on eBay, and was it new or 2nd hand.

    I've got a faulty remote on my quite old Reich system. Even on eBay £75 which I think it pretty expensive.

    Thanks

  • dmiller555
    dmiller555 Forum Participant Posts: 717
    500 Comments
    edited February 2017 #8

    I paid £54, it was listed as used but looks new to me. One can only compare it to the new price.

    I have yet to send the faulty unit away for repair, your post is a timely reminder to do so. embarassed

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