Volvo Order

nelliethehooker
nelliethehooker Club Member Posts: 13,644 ✭✭✭
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edited July 2016 in Towcars & Towing #1

We ordered a new XC60 D5 on the 12th June with a promised arrival by the beginning of September, ie 10/11 wks. Having a tracking number I checked progress today and it's now saying deliverly will be between the 3rd & 17th October, another 10 wks at least
from now. I find this unacceptable, but wonder if it is normal practice?

Comments

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited July 2016 #2

    Bad news, Nellie. They must be taking hints from caravan manufacturers. Probably your fault for telling them you'll be using it for towing!Happy

    Will this mean that you won't be faced with dilemma of running it in?

    Ps Hope your current trip going well.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2016 #3

    This trip is fine, although we're on another CL with more than 5 vans on, again!!

    Will phone Dealer tomorrow to make complaint, and see what he has to say. Might be bought off with a few free extras!!Wink

  • SELL
    SELL Forum Participant Posts: 398
    edited July 2016 #4

    Mine arrived on time last year, mind you mine was only a D4 (lol)

  • Whittakerr
    Whittakerr Club Member Posts: 3,472 ✭✭✭✭
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    edited July 2016 #5

    My last car, a BMW 520, arrived on the date the dealer stated, unfortunately they had put a manual gearbox in and not the automatic gearbox I ordered. I had to wait another 3 months for the correct spec car to arrive. Can’t fault the dealer, they lent me
    an 18 month old X5 with a towbar until my car was delivered.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited July 2016 #6

    Dealer could be over optimistic so as not to lose a sale or factory not being truthful with the dealer, take your pick. 

  • IainM1970
    IainM1970 Forum Participant Posts: 170
    edited July 2016 #7

    My XC60 D5 was on time last year, factory ordered October, arrived December.

  • EJB986
    EJB986 Forum Participant Posts: 1,153
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    edited July 2016 #8

    If you don't like the delivery situation buy something else?

    If you actually believe what dealers tell you, you shouldn't tell everybody!SurprisedHappy

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2016 #9

    My last car, a BMW 520, arrived on the date the dealer stated, unfortunately they had put a manual gearbox in and not the automatic gearbox I ordered. I had to wait another 3 months for the correct spec car to arrive. Can’t fault the dealer, they lent me
    an 18 month old X5 with a towbar until my car was delivered.

    How did you manage about insurance on the loan car?

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2016 #10

    My XC60 D5 was on time last year, factory ordered October, arrived December.

    Wonder why ours is taking 4 moths to come then. Phoned dealer today but sale's manager I'm dealing with won't be back till Thursday. Will see what he has to say then.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2016 #11

     .... but sale's manager I'm dealing with won't be back till Thursday. Will see what he has to say then.

    That's the reply that really gets up my nose .... HJ Heinz still make Beanz even when I'm on holiday

  • Whittakerr
    Whittakerr Club Member Posts: 3,472 ✭✭✭✭
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    edited July 2016 #12

    My last car, a BMW 520, arrived on the date the dealer stated, unfortunately they had put a manual gearbox in and not the automatic gearbox I ordered. I had to wait another 3 months for the correct spec car to arrive. Can’t fault the dealer, they lent me
    an 18 month old X5 with a towbar until my car was delivered.

    How did you manage about insurance on the loan car?

    Covered by the dealers insurance, just like a curtesy car would be.

  • Jag12
    Jag12 Forum Participant Posts: 13
    edited July 2016 #13

    My XC60 D5 delivery on "My Volvo" jumped foward a month as Easter approached but the delivery did actually coincide with the original date given

     

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2016 #14

    My XC60 D5 delivery on "My Volvo" jumped foward a month as Easter approached but the delivery did actually coincide with the original date given.Happy Thanks Jag.

     

    Well that at least gives me hope that it will be available at the originally stated date

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited July 2016 #15

    My last car, a BMW 520, arrived on the date the dealer stated, unfortunately they had put a manual gearbox in and not the automatic gearbox I ordered. I had to wait another 3 months for the correct spec car to arrive. Can’t fault the dealer, they lent me
    an 18 month old X5 with a towbar until my car was delivered.

    Very good service........but did the X5 spoil you a bit, by the time the 520 came?

  • robsail
    robsail Forum Participant Posts: 1,441
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    edited July 2016 #16

    My Volvo v70 arrived on time earlier this year. Mind you they have stopped producing on the v70 with the replacement v90 not ready till September!

  • Whittakerr
    Whittakerr Club Member Posts: 3,472 ✭✭✭✭
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    edited July 2016 #17

    My last car, a BMW 520, arrived on the date the dealer stated, unfortunately they had put a manual gearbox in and not the automatic gearbox I ordered. I had to wait another 3 months for the correct spec car to arrive. Can’t fault the dealer, they lent me
    an 18 month old X5 with a towbar until my car was delivered.

    Very good service........but did the X5 spoil you a bit, by the time the 520 came?

    yeah, didn't want to give it back.Sad Didn't miss the fuel bills though.Happy

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2016 #18

    Spoke to the dealer today and they've agreed that should the car not arrive till October they will hold on to it till we get back from our Autumn trip in November, and the agreed part-exchange value for my car will not change regardless of the additional
    milage we should do. Progress at least.

  • pagan8c
    pagan8c Forum Participant Posts: 91
    edited August 2016 #19

    I have just cancelled my V90 order which I started last week as the dealer told me September /October because it was already on order for the garage and only needed a few spec changes. They then tell me it is going to be at least Feb/March next year. That is just too long and I would be expected to take less for my part ex as well. Shame.

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