Whale Water system not working

Fordom
Fordom Forum Participant Posts: 1
edited April 2016 in Motorhomes #1

We have recently purchased van (2010) Elddis 145.

Attached whale hose to outside from mains allows water to enter to less than a quarter full then stops. Have replaced hose still no good. I have solenoid fitted, no one seems to know what issue is. I contacted Whale help who told me to check filters ( where
are they)

can anyone assist

Comments

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,867 ✭✭✭
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    edited April 2016 #2

    Is it possible that the water gauge is incorrectly calibrated fooling it into thinking the tank is full? I have a Bailey and it went into service with a half tank of water. When I got it back it would only fill to half way. Fortunately someone on Motorhoe Facts sent me the instructions for getting it working correctly.

    David

     

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited April 2016 #3

    any system that relies on the water tank guage to operate is doomed....they are notoriously hopeless....

    having said that, our current van has a totally precise oneHappy but i wouldnt want it to be controlling water flow/input thanks...

    hitchglitch has just bought an AutoSleepers MH and will be testing and reporting back on his experiences with the latest incarnation of the Whale system.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,867 ✭✭✭
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    edited April 2016 #4

    It might not be a faulty water gauge, it might just be that someone (possibly at a service) has reset the measurement without checking how much water there is in the tank. This can easily be reset if you have the right access to the various codes on the
    control panal.

    David

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited April 2016 #5

    ...but at the end if the day, even if its calibrated correctly, it sounds like the process still has to rely on some physical measurement of whats in the tank...

    with the best will in the world (and even with our ultra reliant and accurate guage) i wouldnt be happy to have water flow regulated in this way.

    at least with a hose you know when the tank is full....it overflows....either back through the filler (as current van) or through a tank breather pipe (as previous van).

    so, with a constant topping up system like the whale connected to a pitch tap, what happens on the day you leave?

    the system has been maintaining 100+ ltrs of water in the tank and now you dont need it as youre going home.....so you have to dump it (somewhere.....pitch, MHSP).....what a waste of water.

    bad enought keeping an aquaroll full (its only 40 ltr) and then kicking it over, but a MH tank holds far, far more....

  • rambling robin
    rambling robin Forum Participant Posts: 34
    edited April 2016 #6

    I have an external Whale "drop pump in water container" type rather than hose, but the hose connector is the same.

    I assume you've tried turning the water tap pressure down low just in case it's backpressure switching off the feed.

    Can you access the tank lid and look inside. If so you may be able to reach the float arm and manipulate that while filling - that should at least tell you where the fault lies.

    I don't think there is any filter on the filler, it's on the pump.

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